Superior Room | Blackout curtains, cots/infant beds, free WiFi

Reviews of Universe Central Hotel Saigon

3.5 out of 5
Universe Central Hotel Saigon
549 TRAN HUNG DAO AVENUE, CAU KHO WARD,, DISTRICT 1, 549, Ho Chi Minh City, Ho Chi Minh Municipality

Reviews

6.4
Rating 10 - Excellent. 4 out of 28 reviews" "
Rating 8 - Good. 9 out of 28 reviews" "
Rating 6 - Okay. 8 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Dickson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel would overly sell room to earn the little profile in between by making us go elsewhere to stay. so please beware, friends

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel!
Loved it!

6/10 Okay

GEORGE, LISMORE, AUSTRALIA

Liked: Staff & service
iT WAS OKAY
NO BED SIDE TABLE OR READING LIGHTS, SHOWER BATHROOM GOOD ENOUGH, I THOUGHT WINDOW WOULD BE BETTER. BUT IT BECAME A PROBLEM DUE TO ROAD NOICE

8/10 Good

Thi

Liked: Room comfort

8/10 Good

Abby Dean, Morrinsville, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, clean hotel
Nice and comfortable hotel with friendly staff. Breakfast wasnt anything exciting would reccomend finding a cafe. Also think twice before getting the full body massage i found the girl very rough, was not enjoyable. My upper back and sore for couple days afterwards. Great hotel though and easy to get around. About a 20 minute walk to bars and cafes.

4/10 Poor

Kasper

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This hotel is lame
This Hotel is lame. Ok the rooms are clean and look nice, so do the lobby and one could say the staff, but they hardly speak any English. The neighborhood is to cry about, right in by an intersection of to streets with massive trafic, so quite some noise, hard to get a decent meal around there. First thing I did at the room was looking for a way to get less trafic noise, I located the window in the bathroom as a source, but closing it was another story. The little window in the bathroom where btw the only one faceing out, the room had another faceing the corridor - and a very sharp lightball right outside - why? The safe in the room is a little box you can take under your arm and leave with, very safe yes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excited to stay there again
I'd most definitely stay at this hotel again. It isn't off the beaten track per se but it isn't in the heart of the tourist area either...that suits me fine. It is less than 2km from Ben Thanh market and not far from most other attractions. The reason I liked this hotel is that you can step out the front and just walk in any direction and be surrounded by Vietnamese city living. The fruit and fish market is literally around the corner of Nguyen Van Cu. The food vendors down the street are great and friendly. The best part, the prices are fair to the area. The vendors know they're not catering to tourists so they price things to local fares not the over priced rates in the tourist area. The hotel staff was extremely courteous and diligent to make my stay comfortable.The night manager was extremely helpful with information since my plane was delayed 2 hours and I got into Saigon at 1AM. He told me where I could locate some food and made sure that I had a card with the hotel name and location so that I could find my way back with a taxi. It isn't the nicest place in Saigon but for that you'd be paying significantly more. It was however a great comfortable room with a great staff. I'd have no reservations what so ever about staying there again. Close to Cho Lon, Cho An Dong and Cho Dan Sinh as well.

10/10 Excellent

Rebecca, Baytown Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Happy Traveler
We stayed at the Universal Hotel for a little over two weeks. They were very helpful and the breakfast was wonderful ! The hotel is located about a 20 minute walk to the market, or a five minute taxi drive( about $2.00) We could have not asked for a better hotel. I would recommend it to anyone that wants a nice , clean and comfortable hotel reasonably priced. If we go back we will stay here again!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dominique, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, but a little secluded
the room is clean and big, and their manager is very nice and accommodating. though it was very very hard to communicate with some of the receptionists because of their poor knowledge of the English language. it is in District 1, but not so close to the best spots to go to in the said District. there are not much to see around the vicinity, but it's just a 15-min drive to Ben Thanh Market, which is good.

6/10 Okay

May, NZ

Liked: Cleanliness, room comfort
Ok if you get upgraded
We booked on expedia and for a very low price we got an enormous room. it was nicely furnished for Vietnam. The staff were nice, but the bellboys werent always fast or careful. It was however far from the centre of town and this was a problem for us as we were keen to get a lot done which was hard so far from the centre. The bathroom had the best shower pressure we had while we were in vietnam.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
二度目の利用、まずまず。
仕事の訪問先に近く、二度目の利用。清潔感あり。スタッフの対応が良い。設備をあちこち更新している。近所に様々な店舗が多くて便利。泊まった部屋のシャワーヘッドが割れていて、shower ではなくwaterfallであったが、使えた。WIFIの接続や速度があまり良くなかったため、持ち込みWIFIで対応。ビジネスホテルとして総合的にはOK。
Stayed 3 nights in Mar 2018

2/10 Terrible

akihiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel!
ダブルブッキングが発生し、他のホテルに紹介されたものの、 かなり格安のホテルで、そちらのホテル側も対応が非常に悪く、チェックインを拒否し、 このホテルに戻りました。既にチェックイン済み扱いなので、キャンセルはできないとの対応をとられる。 引き続き、交渉した結果、Hotels.comから予約を受けた金額を返金する(予約金額の7割)が、キャンセルは不可との回答を受ける。Hotels.comと直接交渉するので、キャンセルの証跡がほしいとの依頼も拒否される。 スタッフも権限もなく、マネージャーもいないので、何もできないという回答のみが延々と続く。 結局、自分でhotels.comに連絡を行い、何とかキャンセルができました。 その後、部屋の準備ができたので、キャンセルできないと言われました。この数十年で国内外で旅行に行きましたが、最もひどい対応でした。 また、同日に宿泊した友人も設備がよくないとのことでした。 ただし、ベトナムのホテルすべてが悪いわけではなく、他のホテルでは快適でしたので、ここだけがひどいと思われます。

6/10 Okay

masayuki, JAPAN茨城県

Liked: Staff & service
スタッフが親切
ホテルよりドンコイ道りへ10分ブイビエン道りに5分と立地的によい場所です。スタッフも親切で良かったです。

6/10 Okay

Verified traveller

Convenient.Poor quality breakfast

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
need reform
need improvement, the air condtioner always turn off..

8/10 Good

タイ大好きっ子, 日本

Liked: Cleanliness, staff & service
居心地の良い部屋でした。
空港から乗り換えなしで来れるホテルです。152番のバスだと5000ドンで一本です。ホテルの目の前から空港まで行けます。今回朝食なしのプランにしましたが、すべての宿泊客に朝食は自動的についているようでした。滞在中普通にいただけました。他の方の口コミにもありましたが、ホテルの周りは繁華街ではあるものの、食べ物や飲み物の入手がなかなか難しいです。ホテルを出て左に行き、50m位の小道を入ると何軒も地元の屋台があり、そこでお弁当を買ってくると20000ドンくらいでした。

8/10 Good

タイ旅行者, 日本

Liked: Staff & service
ちょっと郊外だが便利な立地
値段も安かったので期待しないようにしたが、それなりに快適でした。部屋は狭く設備も古かったですが不快感はありませんでした。快適な滞在を願う人には無理がありますが、安く手頃に滞在したい人にはよいホテルだと思います。ツアーの日本人がいっぱい泊まっていました。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Роман, Москва

Disliked: Staff & service, property conditions & facilities
Желательно без детей
Отель чисто для дикарей если вы с ребенком лучше поискать что то по лучше пусть даже дороже

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
ホーチミン滞在
3泊しました。 中心地から離れているので、常にタクシー移動となりますが、朝食付きで安かったです。 難点は、お風呂がびしょびしょになること。 シャワー浴びるとどうしてももれてしまいます。 最終日、鍵が折れてびっくりしましたが、すぐ対応してくれました。ドライヤーも金庫もついてるのにこの値段、清潔さであればお得だと思います。 周りの環境も靜かで、よく眠れました。

6/10 Okay

tokyo, 日本

Liked: Cleanliness, room comfort
遠い
部屋はきれいで空調・シャワー等も特に問題ありませんでした。フロント係の対応も東南アジアのこのレベルのホテルで考えると悪くないと思います。 ただ、中心街から遠いです。周辺には飲食店などもあまりないので、お勧めできるかといわれたら出来かねます。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

あき

Liked: Cleanliness, staff & service, property conditions & facilities
遠い、けど安いので。
デタムエリアにいけば部屋は狭いですがもうちょっと感じのいいホテルに泊まれると思います。朝食はあまりおいしくないです。まあ頑張れば歩いていける距離だと思います。

8/10 Good

SHO, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段の割にはよいと思う
特に問題なく泊まれました。部屋は綺麗で、シャンプーボディソープドライヤーなどもついてて、セキュリティも問題なかったです。ただ、空港から近くはないのと、ホテルが街の中心から少しずれてたのが残念でしたね。ホーチミンにはこれよりもっと安くていいホテルがいっぱいあったので、次からはここは利用しないと思います。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sängyn patjat aivan liiankova,kylkinukkujana lonkat kipeytyivät. Aamiainen ei sopinut eurooppalaiselle,varmaan aasialaiselle hyvä. kurkkua ja tomaatteja ei ollut joka päivä ja silloinkin liian vähän ei riittänyt meille kolmelle. ainoastaan kahtena aamuna makkara leikettä ,hedelmiä niukasti ja ei edes joka päivä. kahvi jonain päivänä kylmää.