Search Hotels by Premier Inn in Hitchin

"Dirty bathrooms "

"Cannot fault. No waiting to check in . Staff smiley & friendly. No hair dryer in room, no problem, they brought one immediately. Room clean comfortable and quiet! Good nights sleep before our flight. Breakfast was great. Will stay again in August 10/10"

"yes, all good"

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Both rooms had been smoked in and reception said do I want him to spray air freshener ? No pumps working on bar and breakfast was poor Couldn’t really get any worse"

"The car park is not part of the hotel and so you are charged £26 for any time over 15mins of time in any 24 hour period. There is no, go out and come in to reset the timer. As such the receptionist has an on going battle with every client parking there. I note that there is no support from the management to combat this situation. Any complaints you make should go directly to the manager NOT the team behind the counter. "

"Friendly helpful staff, good location"

"Good breakfast selection, fantastic hours for those flying out early."

"Nice big room, very comfortable bed. We made use of the pool, jacuzzi, steam room and sauna. The pool was busy between 3-4pm with children's lessons. Staff were friendly and helpful."