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"Oh, River Hotel, how do I hate you? Let me count the ways. It was very difficult to find the hotel. It's narrow and short squished between two buildings which are much bigger. The hotels directions are terrible. All I have to say is that it's right next to the Sofitel, and I would've found it immediately. Despite knowing the city well, I spent about an hour driving around looking for it.My car sat out front, engine running, in the valet area for up to 2 hours before *I* saw it and told them to park it. My first key didn't work so I had to traipse back downstairs to get a new one. After I entered my room and got myself organized I looked for the room service menu. I wanted a bite before I left for my event. No room service. Then I remembered the hotel had a lounge which served food. I went downstairs to the lounge, and what did I discover but a room with some comfy chairs a coffee machine and a refrigerator full of water. Period. After having complained, I will say that the rooms and bathrooms are quite clean, above average. So kudos to housekeeping! Also kudos to the young woman working the desk wearing a dark suit and pink glasses. She was tremendously helpful to me. Unfortunately, that car sitting out front ruined the staff score."

"Centrally located hotel with breakfast included. Reasonable pricing for a new hotel. Recommended "

"Great location. Wonderful staff! Would definitely recommend this hotel. "

"Hotel has a beautiful lobby but rooms are very outdated. Elevators are specially slow, may take you over 5-7 minutes just to get down to first floor."

"We had a pleasant stay at this nice hotel with friendly staff. My only complaint was that because I went thru a 3rd party (Expedia) I did not get Hilton points! One of the reasons I chose this place was because it was a Hilton property. Good location."

"Great view"

"The facility is wonderful. It is a bit older (35 years), but is well maintained. The staff is superb in every way. Courteous and efficient. I wish they'd (aling with all casinos) ban smoking or contain the smoking to an enclosed area. "

"Front desk was incredible helpful and friendly. The location is incredible. The room was clean but the furniture and bed in my king room were well worn. Overall it was a great value for the location. "

"The property was clean but the rooms a little dirty not as clean as they were before. They need to put coffee and microwaves in the rooms especially for the senior and handicapped guest. Overall we had a good stay."