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"We enjoyed our stay here. First of all, we upgraded to the privilege tier and it was a great choice. There is more restaurant availability, a butler, pool/beach seating, etc. While I did enjoy it here the food wasn't all that good. I wasn't a huge fan of the buffet and the restaurants were okay. There is also a flamingo, named Pinky, on the property. He really added to the experience. I really enjoyed the beds on the beach but the non-privilege area by the beach seemed a bit crowded. The pools were also really nice and had swim up bars. I also wasn't a huge fan of the drinks here. The resort was very pretty and there a lot of palm trees. The gym was a little bit small- there were only two treadmills. You do have to get up quite early to get to seats by the ocean. We woke up at 6:30 every morning and there were a ton of people up at that time claiming seats. The workers were very nice but some were difficult to understand and didn't speak much English. It was set to rain when we were there but it was quite sunny and nice most of our stay and only rained a little, mostly near dinner time. Some of the restaurants also took a while (the Mexican took like 1:45 both times). The shows were pretty good too- I really enjoyed the entertainment here especially the preshows and the La Voce show on Sundays. I would also like to include that Daniel, in the privilege pool area, was incredibly helpful and nice. All in all, it was a really fun experience with lots of things to do."

"clean room, excellent staff"

"The internet worked on and off half the time, the rooms all smell really musty even after switching rooms 3 separate times and each room all had their own issue. Some had slow drains, one had a toilet that didn’t flush too well, and the other one just had black grime built up near the shower corners. Most of the servers are nice and smile while there’s a couple that just doesn’t look happy. Food was probably the most disappointing part, I wasn’t fond of any of it "

"Great place for families with kids "

"We had a really great vacation at Majeatic Elegance. Very pretty grounds and the beach was beautiful. Pretty blue water and no seaweed! Staff were friendly and the entertainment team was fun! The resort does need some updating though. The tiles in the pool are falling off and our bed sounded like it was going to fall apart every time we got in or out. Overall, we had a fun family vacation but I would recommend the Majestic Mirage over the Elegance. "

"The process for making restaurant reservations needs attention. It was a lot of fun, you must like to party to enjoy this experience! "

"If you are not a smoker, then don't go. People were able to smoke everywhere. Wake up to go out to the balcony to get some fresh air, and just blasted with smoke. Go down to the pool to relax and take in some fresh air, only to then be blasted with smoke from every direction. I prefer places with designated smoking areas that are away from others."

"At the time we arrived the resort agent at the check-in, Geicha, was very friendly, accommodating and helpful. She provided the most suitable room for my family. Furthermore, before arrival, she had already booked all restaurant reservations for us. Superior customer service!"

"Clean room. Great customer service. Food was not as great as i was expecting."