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"Great hotel, awesome staff, excellent location"

"On arrival I had ordered some drinks to room which didn’t appear until after 3pm and were ordered for 1pm. The room was on the third floor and I asked for a lower level because me and my wife are both disabled. When I checked in the guy behind reception only took the money for our extras and not the room. The room was terrible the telephone and television didn’t work and the sink in the bathroom was blocked. When we woke up Saturday morning there were a letter put under our door saying please could we pay for our room as the receptionist didn’t take it on Friday. I was extremely disappointed as I have stayed there on numerous occasions and never had any issues like this especially putting us on the 3rd floor."

"We dont eat there . Its the best hotel in Blackpool for parking ."

"Didnt use the bar but breakfast was very good."

"Lovely stay friendly and helpful staff. Beautiful garden facing the lake restaurant was cosy and food was great"

"Our room was upgraded on arrival, and the room was perfect, floor to ceiling windows with a perfect view of the lake. Breakfast was very nice with plenty of choice. The spa was lovely, The only downside was the building work going on outside but they seemed to keep disruption to a minimum"

"Good hotel !! Didn’t eat there so can’t comment !! Room perfectly serviceable but bathtub was far too small for anyone other than the smallest possible human being !! "

"Had a great stay . Could not fault the staff the food the entertainment. The only let down for me was the bedrooms very small & need renovated to a better standard . It would not stop me booking again "

"Beach view lovely room everything we needed breakfast was lovely"