Search Hotels by Best Western in Heysham from £57

"Friendly staff, check-in and check out were seamless and facilities were all as described and in good condition and in good location, the off site parking worked and was good value (but the hotel is also very well placed for train travel)."

"We absolutely loved our stay at the Imperial Hotel and would definitely stay again "

"We were really impressed by the food and good menu with lots of choices. The staff were very friendly and helpful. The pool and spa was great although slightly run down. Overall we were very happy with our stay and would absolutely come back"

"Had a great stay. We'd prefer free parking (£17 a night)instead of free breakfast."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"Everything about this hotel was above our expectations. The room, the breakfast, the staff the massage (Thank you Tracey) Everything."

"Excellent stay Beautiful location Will return "

"Very nice place"

"This is a fabulous hotel if breaking the journey north or south. The only thing I would change is signage to get out car park. The happiest hotel staff I have ever encountered."