Search Hotels by Cairn Hotel Group in Heston from £76

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Stayed there for 6 nights. Excellent value for the price, staff is friendly and helpful. Room was bigger than expected and the standard was very good. 10 minute walk from the underground, 15 from the high street. Will probably stay here again on my next visit to London.

Beautiful place.. amazing staff and beautiful piano bar too boot!

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Beautiful hotel ...1 of the best breakfasts

Greaqt room and good service with excellent staff

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!

Excellent hotels

Great hotel & great location

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.

Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place.