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Royal Heights Resort Villas & Spa

Photo gallery for Royal Heights Resort Villas & Spa

Featured image
Outdoor pool, open 10 AM to 7 PM, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio
View from Room

Overview of Royal Heights Resort Villas & Spa

VIP Access

Royal Heights Resort Villas & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Pezoula, Hersonissos, Crete Island

Explore the area

  • Popular LocationEkklisia Agios Konstantinos27 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)33 min drive
  • Popular LocationMilatos Cave33 min drive
  • Popular LocationCave of Psychro69 min drive

Choose dates to view prices

About this area

Hersonissos

Located in Hersonissos, Royal Heights Resort Villas & Spa is in the entertainment district and in the mountains. Malia Beach and Strand reflect the area's natural beauty and area attractions include Star Beach Water Park and Sissi Mini Golf. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Looking to get your feet wet? Scuba diving, waterskiing and windsurfing adventures can be found near the property.

What's nearby

  • Strand - 6 min drive
  • Palace of Malia - 11 min drive
  • Ekklisia Agios Konstantinos - 27 min drive
  • Milatos Cave - 33 min drive
  • Cave of Psychro - 69 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 33 min drive

Restaurants

  • San Giorgio - 15 min walk
  • Petrino Garden - 15 min walk
  • Elisabeth and Stablos - 17 min walk
  • Kalesma - 19 min walk
  • Milos - 3 min drive

About this property

Royal Heights Resort Villas & Spa

Luxury hotel with full-service spa and free breakfast
This hotel features a full-service spa, a restaurant and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 30 rooms have LCD TVs with satellite channels, and feature kitchens with fridges, ovens and hobs. Guests will also find free WiFi, minibars and room service.
Royal Heights Resort Villas & Spa offers 30 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. 21-inch LCD televisions come with satellite channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, hobs and kitchenware and utensils. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Hersonissos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Health Club and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Full-sized fridge
  • High chair
  • Kitchen
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Turkish bath/hammam

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 21-inch LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave (on request)
  • Minibar
  • Oven
  • Fridge
  • Hob

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 26 November and 24 March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 60 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Property registration number 1039K035A0196301

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Heights Resort Villas
Royal Heights Resort Villas Chersonissos
Royal Heights Villas Chersonissos
Royal Heights Resort Villas Malia
Royal Heights Villas Malia
Royal Heights Villas
Royal Heights Hotel Malia
Royal Heights Resort Malia, Crete
Royal Heights & Hersonissos
Royal Heights Resort Villas Spa
Royal Heights Resort Villas & Spa Hotel
Royal Heights Resort Villas & Spa Hersonissos
Royal Heights Resort Villas & Spa Hotel Hersonissos

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 81 out of 112 reviews
5 - Excellent 72%
Rating 4 - Good. 25 out of 112 reviews
4 - Good 22%
Rating 3 - Okay. 3 out of 112 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 112 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 112 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A lovely hotel and a lovely room spoiled by aggressive and nasty staff
Stayed 7 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very 5Star. Fantastic Views Good Food Spas, Steam Room, Indoor Pool
Stayed 7 nights in Oct 2019

5/5 Excellent

Stayed 11 nights in Sep 2019

4/5 Good

Stayed 2 nights in Sep 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and resort was very spacious and not crowded at all. Great views of the ocean and less than a mile walk to old malia. Breakfast was fresh and delicious!
Stayed 3 nights in Aug 2019