2 pool areas in need of total refurb will pools the size of a postage stamp. COVID is being used in this hotel as an excuse to do absolutely nothing. No room cleaning unless requested the day before. No towels unless requested. Buffet consists of long queues, no drinks machines, nobody walking around to get drinks. No atmosphere. The only coffee available was on the other side of the road in a small area with another long queue. Whilst the room we had was quite nice, the tv has 1 English speaking channel which was CNN. DEFINATELY not a 4*. Probably not even a 3*. Please don’t be sucked in by the clever photography. All inclusive drinks consisted of the cheapest brandy possible. Ouzo. The worst wine you have ever tasted. Beer. And the cheapest of cheap cola - lemonade. They had no taste whatsoever.
They don’t even check you in. You have to do this yourself. We ate out 2 of the 5 days we were there and took our own drinks into the bar because they were that bad. The bar that you can use - looks incredible BUT the staff don’t want to know. They growl at you. They Don’t want the all inclusive there and it shows. They are wanting to get maximum profit by doing the absolute minimum. You even have to pay to get the pool towels washed. We were counting down the days until we were leaving. The food was poor and always cold. Apart from the melon !! That was warm !!
Don’t waste your hard earned cash. Go anywhere else or stay at home. You will thank us later.