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Philoxenia Hotel & Spa

Photo gallery for Philoxenia Hotel & Spa

Featured image
Beach nearby
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Philoxenia Hotel & Spa

Philoxenia Hotel & Spa

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Emmanouil Tsagkaraki, Hersonissos, Crete Island

Explore the area

  • Popular LocationPalace of Malia19 min walk
  • Popular LocationEkklisia Agios Konstantinos25 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)31 min drive
  • Popular LocationCave of Psychro68 min drive

Choose dates to view prices

About this area

Hersonissos

Located in Hersonissos, Philoxenia Hotel & Spa is in the city centre and near the beach. Palace of Malia and Malia Ruins are local landmarks, and the area's natural beauty can be seen at Malia Beach and Strand. Travelling with kids? Consider Star Beach Water Park and Sissi Mini Golf.

What's nearby

  • Palace of Malia - 19 min walk
  • Strand - 3 min drive
  • Stalis Beach - 7 min drive
  • Ekklisia Agios Konstantinos - 25 min drive
  • Cave of Psychro - 68 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 31 min drive

Restaurants

  • Drossia Restaurant - 2 min walk
  • Dolphin Beach Bar - 6 min walk
  • Thalassa - 7 min walk
  • Taverna Eva - 10 min walk
  • Elisabeth and Stablos - 13 min walk

About this property

Philoxenia Hotel & Spa

Family-friendly hotel with 2 outdoor pools and free breakfast
2 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a poolside bar, a coffee shop/café and coffee/tea in a common area. All 52 rooms offer furnished balconies or patios, fridges and flat-screen TVs with satellite channels. Guests will also find room service, hairdryers and safes.
Philoxenia Hotel & Spa offers 52 forms of accommodation with a safe and a hairdryer. Rooms open to furnished balconies or patios. 32-inch Flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Spa services
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Greek
  • Russian

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Hydrotherapy
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, December, November and April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • In-room safe fee: EUR 3 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property registration number 1039K031A0003701

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia
Philoxenia Hotel
Philoxenia Hotel Spa
Philoxenia Hotel & Spa Hotel
Philoxenia Hotel & Spa Hersonissos
Philoxenia Hotel & Spa Hotel Hersonissos

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 2 out of 12 reviews
5 - Excellent 17%
Rating 4 - Good. 4 out of 12 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 12 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 12 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 12 reviews
1 - Terrible 25%

3.3/5

Cleanliness

3.5/5

Staff & service

4.0/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Stayed 7 nights in Sep 2019

2/5 Poor

Disliked: Property conditions & facilities
Convenient hotel but basic
Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little budget hotel
3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again!
Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort