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Overview of Palatia Village

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Terrace/patio
Terrace/patio
Memory-foam beds, free WiFi, bed sheets
Memory-foam beds, free WiFi, bed sheets

Palatia Village

4 out of 5

4.0/5 Very good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAquaworld Aquarium12 min walk
    Popular LocationPort of Hersonissos18 min walk
    Popular LocationConvention Centre Creta Maris4 min drive
    AirportHeraklion (HER-Nikos Kazantzakis)20 min drive

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About this area

Hersonissos

Located in Hersonissos, Palatia Village is near the beach. Star Beach Water Park and Port of Hersonissos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stalis Beach. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving.
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Popular Location

What's nearby

  • Aquaworld Aquarium - 12 min walk
  • Sarakino - 15 min walk
  • Port of Hersonissos - 18 min walk
  • St. Paraskevi Church - 19 min walk
  • Convention Centre Creta Maris - 4 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 21 min drive

Restaurants

  • Mythos family taverna - 13 min walk
  • Kymata - 15 min walk
  • La Scala - 15 min walk
  • Myrtios Restaurant - 16 min walk
  • Taverna Harakas - 16 min walk

About this property

Palatia Village

4-star hotel near Star Beach Water Park
Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 46 rooms offer free WiFi, free wired Internet and kitchenettes with fridges. Memory foam beds and coffee/tea makers are among the other amenities that guests will find. Limited housekeeping is available.
Palatia Village offers 46 forms of accommodation with coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges.

Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a limited basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 6 for adults and EUR 4 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Kitchenette
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (limited)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Memory-foam mattress

Bathroom

  • Bathtub or shower
  • Hairdryer (on request)

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Fridge

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Shuttle services
The property is closed between 09 October and 15 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 6 for adults and EUR 4 for children (approximately)
  • Fee for in-room wired Internet: EUR 7.00 per night (rates may vary)
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Air conditioning fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property registration number 1039K034A0041800

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palatia Village Aparthotel Hersonissos
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village
Palatia Village Hotel Chersonisos
Palatia Village Crete, Greece
Palatia Village Hotel
Palatia Village Hersonissos
Palatia Village Hotel Hersonissos

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 2 out of 4 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 4 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 4 reviews
2 - Poor 25%
Rating 1 - Terrible. 0 out of 4 reviews
1 - Terrible 0%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments in a fabulous setting
Great place for families, lovely pools, restaurant serving excellently cooked local cuisine, well maintained apartments, beds a little uncomfortable tho, and a car recommended
Stayed 7 nights in Jun 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments, perfect location
My friend and I have just returned from a week at Palatia and had a lovely week. It is situated between the old and new towns of Hersonisos each being a 10 to 15 minute walk away. There is a really friendly, welcoming atmosphere and we really enjoyed not being surrounded by 100's of people. Always space by the pool and the apartments are equipped with everything you need. Ours had beautiful views of the coastline and mountains. I'm not normally one to visit the same place twice but Palatia & Crete may have changed that. Thank you for looking after us so well

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great views of the sea, very helpful staff who will point you to some great spots that are not listed in the normal tourist guides, nice pool, and convenient location out of the main town of Heraklion as it's about 20 mins away from the city.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Per un albergo con 4 stelle tutto molto desiderabi
Prima notte in bianco con camera sulla strada trafficata tutta la notte (camera studio superiore). Cambio il giorno successivo con una stanza un po più grande ma acqua in bagno, perdeva lavandino, water, doccia. Pulizie pressoché inesistenti. Colazione di bassa qualità. Il Wi-Fi gratuito era solo a pagamento. Insomma una grande delusione. P.s. il 3 letto era un divanetto scomodo e piccolo.