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Kaissa Beach

Photo gallery for Kaissa Beach

Iron/ironing board, bed sheets
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
TV

Overview of Kaissa Beach

Kaissa Beach

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Restaurant
Gouves Beach Road, Hersonissos

Explore the area

  • AirportHeraklion (HER-Nikos Kazantzakis)12 min drive
  • Popular LocationStalis Beach25 min drive
  • Popular LocationHeraklion Port25 min drive
  • Popular LocationPalace of Knossos29 min drive

Choose dates to view prices

About this area

Hersonissos

Located in Hersonissos, Kaissa Beach is on the beach. Port of Hersonissos and Star Beach Water Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sarandaris Beach and Stalis Beach. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium.

What's nearby

  • Ekklisia Agios Konstantinos - 6 min walk
  • Gouves Beach - 8 min walk
  • Stalis Beach - 25 min drive
  • Heraklion Port - 25 min drive
  • Palace of Knossos - 29 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 12 min drive

Restaurants

  • Xylino — 1 min walk
  • Filoxenia - 7 min walk
  • Anfield - 7 min walk
  • Limanaki - 9 min walk
  • The Island - 10 min walk

About this property

Kaissa Beach

Beachfront hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this hotel has 2 bars/lounges and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, a seasonal outdoor pool and a children's pool. All 38 rooms provide conveniences such as sofa beds and fridges, plus rainfall showerheads and TVs. Guests will also find coffee makers, hairdryers and showers.
Kaissa Beach offers 38 forms of air-conditioned accommodation with a hairdryer. This accommodation is furnished with unspecified sofa beds. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Kaissa Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop
  • 2 bars/lounges

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 18-inch TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Air conditioning fee: EUR 6 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express
Property registration number 1039K032A0023400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kaissa Beach Aparthotel Gouves
Kaissa Beach Aparthotel
Kaissa Beach Gouves
Kaissa Beach
Kaissa Beach Bungalows And Apartments
Kaissa Beach Bungalows & Apartments Hotel Gouves
Kaissa Beach Bungalows & Apartments Gouves, Crete
Kaissa Beach Bungalows And Apartments
Kaissa Beach Hotel Kato Gouves
Kaissa Beach Hotel
Kaissa Beach Hersonissos
Kaissa Beach Hotel Hersonissos

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 2 out of 18 reviews
5 - Excellent 11%
Rating 4 - Good. 10 out of 18 reviews
4 - Good 56%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 18 reviews
2 - Poor 17%
Rating 1 - Terrible. 2 out of 18 reviews
1 - Terrible 11%

3.5/5

Cleanliness

3.8/5

Staff & service

2.0/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately it was not what we expected. Comfortable rooms but poor maintenance of rooms . Old and run down . TV didn't work , bathroom had an awful smell ,walls were dirty , windows wouldn't lock , card key didn't work . Needs major renovations . They tried to keep it clean. Bed mattresses were very old and uncomfortable . The hotel looks like it's shutting down, it looks empty and abandoned , the few employees we saw were pleasant and tried with the resources available to please us ( those that we actually saw were about 2) .Not what it seems in pictures at all.
Stayed 1 night in Sep 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We did not realise when we booked that the 'annex' building is a 10 minute walk from the hotel itself. Our room in the annex building was unsatisfactory and dirty without WiFi, air con or double-bed despite us booking these things. The room also smelt of smoke and had ash trays even though it was booked as 'non-smoking'. When we told the hotel staff on our first day about these things as well as the shower being broken they promised to resolve the issues but only addressed the broken shower during our stay. Our towels were not changed until 5 days into our stay and our bed sheets were not changed at all. The fridge made such a loud noise that we couldn't sleep at night on top of having very uncomfortable beds and no air con. The Tv did not work and there was a hole in the wall straight through to outside that had been stuffed with kitchen roll.
Stayed 7 nights in Aug 2017

3/5 Okay

Liked: Cleanliness, staff & service

4/5 Good

Liked: Cleanliness, staff & service
liked out stay at Kaissa Beach
The staff were interested in caring for us and that we had a comfortable stay. We were told about a jeep safari which sounded great so we booked it and had fun. We were on half board - the food was very good and tasty. We would eat there again.

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to beach, welcoming and friendly
We arrived late, a family of four, and the personnel took us through a smooth admission. The room was clean and comfortable. First impressions were very good, so were the amenities, everything was functional. The staff are super friendly and welcoming. Admittedly, for such a fantastic price, the meals are basic, especially the breakfast, but luckily one has access to a shopping area close by along with well stocked supermarket for the extra stuff you would normally need; bottled water, personal hygiene, souvenirs, etc. It would have been a good idea to place also hand washing and dish washing soaps, but maybe that is a bit much to ask for, although would have been a nice touch.