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Cactus Royal Resort & Spa

Photo gallery for Cactus Royal Resort & Spa

Featured image
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Cactus Royal Resort & Spa

Cactus Royal Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Stalis, Hersonissos, Crete Island

Explore the area

  • Popular LocationStalis Beach7 min walk
  • Popular LocationEkklisia Agios Konstantinos22 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)27 min drive
  • Popular LocationCave of Psychro74 min drive

Choose dates to view prices

About this area

Stalida

Located in Hersonissos, Cactus Royal Resort & Spa is connected to a shopping centre. Star Beach Water Park and Port of Hersonissos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stalis Beach and Malia Beach. Aquaworld Aquarium and Sissi Mini Golf are also worth visiting. With scuba diving, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Stalis Beach - 7 min walk
  • Lychnostatis - 5 min drive
  • Palace of Malia - 10 min drive
  • Ekklisia Agios Konstantinos - 22 min drive
  • Cave of Psychro - 74 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 27 min drive

Restaurants

  • Philoxenia — 1 min walk
  • Elia — 1 min walk
  • El Greco - 2 min walk
  • Creta - 4 min walk
  • Sweet World - 5 min walk

About this property

Cactus Royal Resort & Spa

5-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Cactus Royal Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 177 soundproofed rooms feature free WiFi and 24-hour room service. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as Egyptian cotton sheets and pillow menus.
Cactus Royal Resort & Spa offers 177 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aiolis Spa Center has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Conveniences

  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Russian

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 11 lbs/5 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room layout and furnishings may differ from the photos shown.
Property registration number 1039K015A0186800

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 32 out of 48 reviews
5 - Excellent 67%
Rating 4 - Good. 13 out of 48 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 48 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 48 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Stayed 6 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Stayed 7 nights in Oct 2019

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were anazing the cleanliness and the food were fantastic
Stayed 14 nights in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Stayed 6 nights in Aug 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Stayed 7 nights in May 2019