Title: The Refinery Urban Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=119891028&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Refinery Urban Suites Luxury hotel with 2 outdoor pools and full-service spa ## Photo gallery for The Refinery Urban Suites ![Exterior - The Refinery Urban Suites (Heraklion)](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/a25cc169.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, in-room safe, individually furnished, desk - The Refinery Urban Suites (Heraklion)](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/ae0f8e12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, individually furnished, desk - The Refinery Urban Suites (Heraklion)](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/2c2b623e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![55-inch Smart TV with satellite channels, iPod dock, books - The Refinery Urban Suites (Heraklion)](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/200bf762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Refinery Urban Suites (Heraklion)](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/cb7cac80.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At The Refinery Urban Suites, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. In addition to a playground and a library, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### The Quiet Studio ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen Fridge Dining table - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### The Heritage Loft ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen Fridge Dining table - 463 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### The Still Loft ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 538 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Large Single Sofa Bed ### The Family Chapter ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ### The Wellness Loft ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen Fridge Dining table - 1023 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-The-Refinery-Urban-Suites.h119891028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-The-Refinery-Urban-Suites.h119891028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.30983%2C25.09713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OGnysUsOb5Nxm2vI3PhK1rLOYlk=) 5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500 #### What's nearby - General University Hospital of Heraklion \- 19 min walk \- 1.0 mile - Heraklion Archaeological Museum \- 6 min drive \- 4.0 miles - Palace of Knossos \- 7 min drive \- 5.9 miles - Knossos Archaeological Site \- 7 min drive \- 5.9 miles - Heraklion Port \- 8 min drive \- 4.5 miles #### Getting around - Heraklion (HER-Nikos Kazantzakis) - 26 min drive #### Restaurants - ‪Snack Point - ‬4 min drive - ‪The Italian Job - ‬17 min walk - ‪Ο φούρνος του Νύκταρη - ‬2 min drive - ‪Γυρογωνιά - ‬5 min drive - ‪Hacienda Cafe - ‬6 min drive ## About this property ### The Refinery Urban Suites Luxury family-friendly hotel near Heraklion Port Consider a stay at The Refinery Urban Suites and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a playground and a library. You'll also enjoy perks such as: - 2 outdoor pools - Free self-parking - Babysitting (surcharge), books and coffee/tea in reception - Bike tour information, tour/ticket information and concierge services Room features All guest rooms are individually furnished, and boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and separate sitting areas. More amenities include: - Heating and fans - Bidets, baths or showers and free toiletries - 55-inch Smart TVs with streaming services and satellite channels - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Apartment | 2 bedrooms](https://images.trvl-media.com/lodging/104000000/103740000/103730900/103730897/ac0ee3e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kostaspant Apartment Platanias - Free Wi-Fi - Living/dining area [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=103730897&PinnedHotelID=103730897&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, sun-loungers](https://images.trvl-media.com/lodging/61000000/60390000/60385000/60384994/20eb0f30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Studio Apartment in the City Center Άγιος Νικόλαος - Ocean view - Washing machine - Dryer - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=60384994&PinnedHotelID=60384994&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76600000/76597900/76597887/c1a6b07f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Almare Beach Hotel-Kokkini Hani Crete Kokkini Hani, Heraklion - 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The Airstream Café ### Things to do - 2 outdoor pools - Bicycle tours - Books - Full-service spa - Games - Health club - Library - Playground - Wine tours ### Family friendly - 2 outdoor pools - Dining table - In-room babysitting - In-room kitchen - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Outdoors - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Full-service spa - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Hardwood flooring in room - No lift - Tile flooring in room - Wheelchair accessible (may have limitations) ### More - At least 80% organic food - Designated smoking areas - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch smart TV with satellite channels - IPod dock - Streaming services ### Food and drink - Champagne service - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Electric kettle - Espresso maker - Free bottled water - Hob - Kitchen - Limited room service - Oven - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Electrical adapters - Fan - Heating (climate-controlled) - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to October Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ## Frequently asked questions ### Does The Refinery Urban Suites have a pool? ### Is The Refinery Urban Suites pet-friendly? ### How much is parking at The Refinery Urban Suites? ### What time is check-in at The Refinery Urban Suites? ### What time is check-out at The Refinery Urban Suites? ### Where is The Refinery Urban Suites located? ## Have a question? 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