Title: The Refinery Urban Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Refinery Urban Suites Family-friendly hotel with 2 outdoor pools and full-service spa ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/ae0f8e12.jpg?impolicy=resizecrop&rw=598&ra=fit) ![55-inch Smart TV with satellite channels, iPod dock, books](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/200bf762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/a25cc169.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/2c2b623e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/120000000/119900000/119891100/119891028/cb7cac80.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At The Refinery Urban Suites, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. In addition to a playground and a library, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Popular amenities - Kitchen - Pool - Room service - Spa - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=119891028&PinnedHotelID=119891028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Basic Double Room, Patio ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen Fridge Dining table - 431 sq ft - Sleeps 4 - 1 Queen Bed ### Basic Room ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen Fridge Dining table - 463 sq ft - Sleeps 4 - 1 Queen Bed ### Premium Room ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 538 sq ft - Sleeps 6 - 2 Queen Beds ### Comfort Room ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 646 sq ft - Sleeps 4 - 1 Queen Bed ### Exclusive Room ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 1023 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-The-Refinery-Urban-Suites.h119891028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-The-Refinery-Urban-Suites.h119891028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.30983%2C25.09713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OGnysUsOb5Nxm2vI3PhK1rLOYlk=) 5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500 #### What's nearby - General University Hospital of Heraklion - 19 min walk - 1.0 mile - Heraklion Town Hall - 6 min drive - 4.0 miles - Heraklion Archaeological Museum - 6 min drive - 4.0 miles - Heraklion Port - 8 min drive - 4.5 miles - Palace of Knossos - 8 min drive - 5.9 miles #### Getting around - Heraklion (HER-Nikos Kazantzakis) - 26 min drive #### Restaurants - ‪Snack Point - ‬4 min drive - ‪Ο φούρνος του Νύκταρη - ‬2 min drive - ‪Δαφερμος - ‬7 min drive - ‪The Italian Job - ‬17 min walk - ‪Γυρογωνιά - ‬5 min drive ## About this property ### The Refinery Urban Suites Family-friendly hotel near Heraklion Port Consider a stay at The Refinery Urban Suites and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a playground and a library. You'll also enjoy perks such as: - 2 outdoor pools - Free self-parking - Babysitting (surcharge), ATM/banking services and luggage storage - Outdoor furniture, tour/ticket information and barbecues Room features All guest rooms are individually furnished, and boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and separate sitting areas. More amenities include: - Heating and fans - Hypo-allergenic bedding and sofa beds - Bidets, baths or showers and free toiletries - 55-inch Smart TVs with streaming services and satellite channels - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Deluxe Studio | Terrace/patio](https://images.trvl-media.com/lodging/74000000/73120000/73110300/73110204/4418f431.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pavo Art Hotel Heraklion - Kitchen - Free WiFi - Air conditioning - Laundry 10 Exceptional 47 reviews £57 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=73110204&PinnedHotelID=73110204&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102020000/102012900/102012846/8ec8f664.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison Meltem Malevizi - Pool - Hot tub - Breakfast included - Parking included 10 Exceptional 14 reviews £173 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=102012846&PinnedHotelID=102012846&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee service](https://images.trvl-media.com/lodging/2000000/1360000/1355300/1355224/3edfa1fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marin Hotel Heraklion - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 924 reviews £49 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1355224&PinnedHotelID=1355224&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/93000000/92550000/92549700/92549692/ad572337.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ethereal White Resort Hotel & Spa - Adults Only Heraklion - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 35 reviews £121 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=92549692&PinnedHotelID=92549692&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36260000/36259100/36259047/c913940c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petousis Hotel & Suites Malevizi - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 108 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=36259047&PinnedHotelID=36259047&HadPinnedHotel=true®ionId=-1&adults=2) ![Cave Suite (Sea View with Private pool) | 1 bedroom, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42010000/42005900/42005805/f4afb064.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acro Wellness Suites - Adults Only Malevizi - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 108 reviews £311 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=42005805&PinnedHotelID=42005805&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/116000000/115950000/115947300/115947217/7f82b68e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Envy SeaSide Suites Heraklion - Parking included - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 6 reviews £83 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=115947217&PinnedHotelID=115947217&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/22000000/21650000/21642900/21642899/7113bd02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seascape Luxury Residences Malevizi - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=21642899&PinnedHotelID=21642899&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1680000/1677200/1677153/fa9bac7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Happy Cretan Suites Malevizi - Hot tub - Breakfast included - Kids pool - Parking included 9.8 Exceptional 286 reviews £113 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1677153&PinnedHotelID=1677153&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1100000/1098400/1098349/6d4d7325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GDM Megaron Historical Monument Hotel Heraklion - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 1,004 reviews £104 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1098349&PinnedHotelID=1098349&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - The Airstream Café ### Things to do - 2 outdoor pools - Bicycle tours - Books - Full-service spa - Games - Health club - Library - Playground - Wine tours ### Family friendly - 2 outdoor pools - Dining table - In-room babysitting - In-room kitchen - In-room refrigerator - In-room sofa bed - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Outdoors - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Full-service spa - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Hardwood flooring in room - No lift - Tile flooring in room - Wheelchair accessible (may have limitations) ### More - At least 80% organic food - Designated smoking areas - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Double sofa bed - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch smart TV with satellite channels - IPod dock - Streaming services ### Food and drink - Champagne service - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Electric kettle - Espresso maker - Free bottled water - Hob - Kitchen - Limited room service - Oven - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Electrical adapters - Fan - Heating (climate-controlled) - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to October Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ## Frequently asked questions ### Does The Refinery Urban Suites have a pool? > Yes, this property has 2 outdoor pools. ### Is The Refinery Urban Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Refinery Urban Suites? > Self-parking is free at this property. ### What time is check-in at The Refinery Urban Suites? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Refinery Urban Suites? > Checkout is at 11:00 AM. ### Where is The Refinery Urban Suites located? > This family-friendly Heraklion hotel is located near the airport, within 3 mi (5 km) of General University Hospital of Heraklion, Foundation for Research and Technology - Hellas and Pankritio Stadium. Nikos Kazantzakis Museum and Theodoros Vardinogiannis Stadium are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Refinery Urban Suites Reviews 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### No reviews yet Be the first to leave a review for this property after your stay.