Metropole Urban Hotel

Photo gallery for Metropole Urban Hotel

Primary image
View from room
View from room
View from room
In-room safe, individually decorated, individually furnished, desk

Overview of Metropole Urban Hotel

Metropole Urban Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
  • Laundry
Map
Agia Aikaterini Square, Heraklion, 71201

Explore the area

  • Popular LocationMorosini Fountain3 min walk
  • Popular LocationHeraklion Loggia5 min walk
  • Popular LocationHeraklion Archaeological Museum8 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)13 min drive

Choose dates to view prices

About this area

Heraklion

Located in Heraklion, Metropole Urban Hotel is in the city centre. Natural History Museum of Crete and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Morosini Fountain and Heraklion Loggia. Don't miss out on a visit to Dinosauria Park. Guests love the hotel's central location.

What's nearby

  • Agia Ekaterini Church - 2 min walk
  • St. Minas Cathedral - 2 min walk
  • Morosini Fountain - 3 min walk
  • Heraklion Loggia - 5 min walk
  • Heraklion Archaeological Museum - 8 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 13 min drive

Restaurants

  • Pizzeria Pesto Da Claudio E Alessandro - 3 min walk
  • Samaria Delizioso - 3 min walk
  • Veranda - 3 min walk
  • Enetiko - 3 min walk
  • Baltas - 3 min walk

About this property

Metropole Urban Hotel

4-star hotel in the city centre
Metropole Urban Hotel is located close to Heraklion Port, and provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Coffee/tea in the lobby, smoke-free property and tour/ticket information
  • A lift, free newspapers and luggage storage
  • A 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Metropole Urban Hotel have comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (EUR 8 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Is Metropole Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 14 Sept 2022 start from £111.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Metropole Urban Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Metropole Urban Hotel?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Metropole Urban Hotel located?

Located in the heart of Heraklion, this hotel is within a 5-minute walk of Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within 10 minutes.

Can I cancel my reservation for free at Metropole Urban Hotel and receive a full refund?

Yes, Metropole Urban Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Metropole Urban Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 73 out of 101 reviews
5 - Excellent 72%
Rating 4 - Good. 21 out of 101 reviews
4 - Good 21%
Rating 3 - Okay. 4 out of 101 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 101 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 101 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Excellent all in all. Margarita, at the front desk was like no other. Great
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive, great location, and wonderful helpful staff. Great experience.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Perfect location for exploring Heraklion. Very friendly and helpful staff members.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, relaxing stay
Very nice, comfortable stay. Nice hotel restaurant. The bus stop to/from the airport is just on the other side of the plaza facing the church — about a five minute walk with heavy luggage, which makes it extremely convenient!
Stayed 1 night in Nov 2021

5/5 Excellent

Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 4 nights in Oct 2021

5/5 Excellent

Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness
Arrived just for overnight between flights. The toilet seat and shower had hair on them and the water in the shower didn’t go down properly. There was no complimentary water in the room
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness
The front of house was extremely helpful and thoughtful. Everything was ready for us, including two travel cots for a two year old and a four month old baby, even though it was only about 2pm when we arrived. Fantastic experience.
Stayed 1 night in Sep 2021