Kastro Hotel

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Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds

Overview of Kastro Hotel

Kastro Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Theotokopoulou 22, Heraklion, Crete Island, 71202

Explore the area

  • Popular LocationHeraklion Loggia3 min walk
  • Popular LocationHeraklion Archaeological Museum7 min walk
  • Popular LocationHeraklion Port16 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)5 min drive

Choose dates to view prices

About this area

Heraklion

Kastro Hotel is located in Heraklion. Historical Museum of Crete and Natural History Museum of Crete are cultural highlights, and some of the area's attractions include Watercity Waterpark and Dinosauria Park. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Monastery of St. Peter and St. Paul - 2 min walk
  • Heraklion Loggia - 3 min walk
  • Heraklion Town Hall - 3 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Heraklion Port - 16 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 5 min drive

Restaurants

  • Ouzeri Tou Terzaki - 2 min walk
  • Cooking with love - 2 min walk
  • Via Pastarella - 3 min walk
  • Pizzeria Pesto Da Claudio E Alessandro - 3 min walk
  • Beer o' clock - 3 min walk

About this property

Kastro Hotel

3-star hotel, walk to Heraklion Archaeological Museum
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. All 39 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find fridges and hairdryers.
Kastro Hotel offers 39 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower.

This Heraklion hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for EUR 7 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Greek

Business services

  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • Massages

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe (surcharge)
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:30 PM - 11:30 AM
Express check-in

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 7 per day
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 1039K013A0004400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 240 out of 501 reviews
5 - Excellent 48%
Rating 4 - Good. 209 out of 501 reviews
4 - Good 42%
Rating 3 - Okay. 43 out of 501 reviews
3 - Okay 9%
Rating 2 - Poor. 5 out of 501 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 501 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No free parking and very narrow streets
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is central and the room was lovely and modern. My bed was so comfortable and the place was so clean. Everyone who works here is so hospitable. They were always willing to help and answer my questions. The breakfast was on point also. I was so sad to leave but will definitely be back.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideally situated small hotel to stay in central Heraklion. Charming owners, very good breakfast. We’ve stayed here before & I hope we will again. Great value.
Stayed 1 night in Sep 2021