COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Galaxy Hotel Iraklio

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Galaxy Hotel Iraklio

VIP Access

Galaxy Hotel Iraklio

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationHeraklion Archaeological Museum14 min walk
  • Popular LocationMorosini Fountain15 min walk
  • Popular LocationHeraklion Loggia16 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)9 min drive

Choose dates to view prices

About this area

Heraklion

Located in Heraklion, Galaxy Hotel Iraklio is in the city centre and near the beach. Heraklion Archaeological Museum and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Morosini Fountain and Koules Fortress. Travelling with kids? Don't miss Dinosauria Park. Spend some time exploring the area's activities, including golf lessons and golfing.
Popular Location

What's nearby

  • Geoponikos Kipos - 8 min walk
  • Koubes - 11 min walk
  • Heraklion Archaeological Museum - 14 min walk
  • Morosini Fountain - 15 min walk
  • Heraklion Loggia - 16 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 9 min drive

Restaurants

  • Per Se Lounge — 1 min walk
  • Vetri Restaurant — 1 min walk
  • Spells - 3 min walk
  • Kiriakos Restaurant - 4 min walk
  • Eiffel - 5 min walk

About this property

Galaxy Hotel Iraklio

5-star, family-friendly hotel near Heraklion Archaeological Museum
Along with 2 restaurants, this hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club and a coffee shop/café. All 127 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Galaxy Hotel Iraklio offers 127 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Steam room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian

Business services

  • Computer station
  • Conference centre (7535 square feet of space)
  • Meeting rooms 9

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 650 out of 970 reviews
5 - Excellent 67%
Rating 4 - Good. 258 out of 970 reviews
4 - Good 27%
Rating 3 - Okay. 43 out of 970 reviews
3 - Okay 4%
Rating 2 - Poor. 12 out of 970 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 970 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean Hotel , i liked it and i spent wonderful time during my stay
Stayed 4 nights in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service Nice hotel Clean and good I will come again
Stayed 1 night in Oct 2020

4/5 Good

Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Upgrade and Restful Night
What a lovely time we had at the Galaxy Hotel. They were so thoughtful and gave us an upgrade with a beautiful room and complimentary bottle of wine and a plate of fruit. Though we only stayed on our last night before heading to the airport, the bed was comfortable and soft, and we had a great last night before leaving Crete. Thanks again!
Stayed 1 night in Aug 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020