expedia

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.6/5 Wonderful
974 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationKoubes11 min walk
Popular LocationBembo Fountain11 min walk
Popular LocationHeraklion Archaeological Museum13 min walk
AirportHeraklion (HER-Nikos Kazantzakis)9 min drive

Choose dates to view prices

  • Superior Room, City View

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room, City View
  • Superior Triple Room, City View

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
    More detailsSuperior Triple Room, City View
  • Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More detailsExecutive Suite, 1 Bedroom, Non Smoking, Jetted Tub
  • Executive Room, City View

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsExecutive Room, City View
  • Executive Room, Pool View (Pure Wellness)

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, Pool View (Pure Wellness)
  • Executive Room, Pool View

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, Pool View
  • Superior Room, Pool View

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room, Pool View
  • Family Room, 2 Bedrooms, Connecting Rooms, City View

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 5
    • 5 Single Beds OR 1 Queen Bed and 3 Single Beds
    More detailsFamily Room, 2 Bedrooms, Connecting Rooms, City View
  • Superior Triple Room, Pool View

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More detailsSuperior Triple Room, Pool View
  • Superior Single Room

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 1
    • 1 Single Bed
    More detailsSuperior Single Room
  • Superior Double or Twin Room, City View (Business)

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Double or Twin Room, City View (Business)
  • Executive Room, City View (Pure Wellness)

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, City View (Pure Wellness)
  • Economy Double or Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsEconomy Double or Twin Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Heraklion

Located in Heraklion, Galaxy Hotel Iraklio is in the city centre and near the beach. Heraklion Archaeological Museum and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Morosini Fountain and Venetian Walls. Travelling with kids? Don't miss Dinosauria Park. Spend some time exploring the area's activities, including golf lessons and golfing. Our guests appreciate the hotel's central location.

Visit our Heraklion travel guide
Map
Popular Location

What's nearby

  • Koubes - 11 min walk
  • Bembo Fountain - 11 min walk
  • Heraklion Archaeological Museum - 13 min walk
  • Morosini Fountain - 15 min walk
  • St. Mark's Basilica - 15 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 9 min drive

Restaurants

  • Per Se Lounge — 1 min walk
  • Vetri Restaurant — 1 min walk

About this property

Galaxy Hotel Iraklio

5-star, family-friendly hotel near Heraklion Archaeological Museum
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a coffee shop/café and a steam room are on-site. All 127 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Galaxy Hotel Iraklio offers 127 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Street parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee daily
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (7535 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 26 May 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Can I cancel my reservation for free at Galaxy Hotel Iraklio and receive a full refund?
Yes, Galaxy Hotel Iraklio offers free cancellation on select room rates, because flexibility matters! Please refer to Galaxy Hotel Iraklio cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Galaxy Hotel Iraklio pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Galaxy Hotel Iraklio doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11:00 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25 per vehicle, one-way, applies.
Where is this property located?
This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Heraklion Archaeological Museum and Morosini Fountain. Heraklion Loggia and Historical Museum of Crete are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Galaxy Hotel Iraklio

4.6
Wonderful
5 - Excellent
656
4 - Good
255
3 - Okay
45
2 - Mediocre
11
1 - Poor
7
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

2/5

  • Disliked: Cleanliness, room comfort
Dirty hotel but great location!

Couldn’t cater well for young children, the rooms were not cleaned well, (hair in the tub, hair on the new sheets, smelly stained carpets, with hair) Barley saw anyone smile!

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Thoughtful 5-star Hotel

It is truly a 5-star hotel. Customer service is spot on, excellent. Thank you for a well done job.

Stayed 1 night in Oct 2019