Title: Castello City Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1444&destination=Heraklion%2C+Heraklion%2C+Crete%2C+Greece&selected=1336311&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Castello City Hotel The rooftop terrace at this Heraklion hotel offers stunning ocean views, while attentive staff and Greek cuisine create a welcoming atmosphere for travelers. ## Photo gallery for Castello City Hotel ![Aerial view - Castello City Hotel (Heraklion)](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/53af12b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Triple Room | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk - Castello City Hotel (Heraklion)](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/f77eca85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Greek cuisine, sea views - Castello City Hotel (Heraklion)](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/23aeba59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Castello City Hotel (Heraklion)](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/1911fddd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Castello City Hotel (Heraklion)](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/b6929264.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Castello City Hotel, near Heraklion Port, offers ocean views from The 5th Floor restaurant. Guests enjoy authentic Greek dishes all day, complimentary WiFi, and notably helpful staff who enhance every stay. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar £55 includes taxes & fees 23 Mar - 24 Mar ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Double or Twin Room ![Double or Twin Room | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/c17030ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 7.4 Good 6 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding - 226 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Room, City View ![Deluxe Room, City View | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/3264a844.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding - City view - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Room, Sea View ![Hypo-allergenic bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/d5e9d400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding - Sea view - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/489bcbda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding - 269 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed ### View all photos for Family Room (Family) ![Family Room (Family) | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1340000/1336400/1336311/42596b0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Family) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding - 258 sq ft - Sleeps 4 - 2 Single Beds and 2 Double Sofa Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/67300/67282/2d667349_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aquila Atlantis Hotel Heraklion - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £87 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=1444&destination=Heraklion&destType=MARKET&latLong=35.339741,25.133629&searchId=070129e5-adc0-43dc-93dc-33cdc7a01106&top_cur=GBP) Ad ![Breakfast served, sea views ](https://images.trvl-media.com/lodging/2000000/1360000/1355300/1355224/a2948a0d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marin Hotel Heraklion - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.2 Very good 936 reviews £57 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Heraklion-Hotels-Marin-Dream.h1355224.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=1444&destination=Heraklion&destType=MARKET&latLong=35.339741,25.133629&searchId=070129e5-adc0-43dc-93dc-33cdc7a01106&top_cur=GBP) Ad ![Deluxe Room with Balcony and City View | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/36000000/35560000/35557300/35557246/ca7fb53c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Metropole Urban Hotel Heraklion - Free Wi-Fi - Restaurant - Air-conditioning - Business services 9.2 Wonderful 284 reviews £47 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Heraklion-Hotels-Hotel-Metropole.h35557246.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=1444&destination=Heraklion&destType=MARKET&latLong=35.339741,25.133629&searchId=070129e5-adc0-43dc-93dc-33cdc7a01106&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/64000000/63070000/63061800/63061738/123975be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Castello Infinity Suites - Adults Only Malevizi - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 44 reviews £184 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Malevizi-Hotels-Castello-Infinity-Suites.h63061738.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=1444&destination=Heraklion&destType=MARKET&latLong=35.339741,25.133629&searchId=070129e5-adc0-43dc-93dc-33cdc7a01106&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-Castello-City-Hotel.h1336311.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-Castello-City-Hotel.h1336311.Hotel-Information) ## About the area Located in Heraklion, Castello City Hotel is in the business district and near the airport. Heraklion Port and Titakis Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Heraklion Central Market and Dedalou Shopping Street. Travelling with kids? Consider Natural History Museum of Crete, or check out an event or a game at Freedom National Stadium. [Visit our Heraklion travel guide](https://www.expedia.co.uk/Heraklion.dx1444) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.33620%2C25.12362&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KWK3FjdhLbDIFzoJm_NA4gc4S_8=) 62 Martyron 1, Avenue, Heraklion, Crete Island, 71304 ### What's nearby - ![Historical Museum of Crete which includes street scenes](https://images.trvl-media.com/place/6062101/5706a2df-6df0-4571-944c-e0d3133725a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Historical Museum of Crete 12 min walk \- 0.7 miles - ![Heraklion Archaeological Museum showing street scenes](https://images.trvl-media.com/place/6062085/2558aa65-a2d0-4f0d-8ae3-5c3669f39648.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Heraklion Archaeological Museum 17 min walk \- 0.9 miles - Venetian Walls 2 min walk \- 0.1 miles - Hania Gate 2 min walk \- 0.1 miles - Heraklion Town Hall 14 min walk \- 0.8 miles ### Getting around - Heraklion (HER-Nikos Kazantzakis) 18 min drive ### Restaurants - Κρητικός Φούρνος 6 min walk - Βουρβουλάδικο 10 min walk - Flocafé 9 min walk - Coffee Island 9 min walk - Goody's 9 min walk ## About this property ### Castello City Hotel Upscale family-friendly hotel near Heraklion Port A free manager's reception, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Castello City Hotel. The on-site Greek cuisine restaurant, The 5th floor, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. You'll also find perks such as: - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - Multilingual staff, smoke-free property and a lift Room features All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Hypo-allergenic bedding, memory foam beds and free cots/infant beds - Bathrooms with showers and free toiletries - TVs with digital channels - Fridges, coffee/tea makers and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Executive Suite, Sea View | View from room](https://images.trvl-media.com/lodging/2000000/1270000/1266300/1266245/456787f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atrion Hotel Heraklion - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 861 reviews £67 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1266245&PinnedHotelID=1266245&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, sea views ](https://images.trvl-media.com/lodging/2000000/1360000/1355300/1355224/a2948a0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marin Hotel Heraklion - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=67282&PinnedHotelID=67282&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1336311&PinnedHotelID=1336311&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1336311,1266245,1355224,6047787,6179440) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 350 metres - Street parking available - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free manager's reception - Snack bar/deli ### Restaurants on site - The 5th floor ### Family friendly - In-room cot - In-room refrigerator - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference centre (70 square foot of space) - Meeting room ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - 1 building - 5 floors - Banquet hall - Built in 1981 - Communal living room - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Coffee/tea maker - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: EUR 25 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4) - Late check-out fee: EUR 25 (subject to availability) - In-room safe fee: EUR 2 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 1039Κ013A0004300 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Castello City Castello City Heraklion Castello City Hotel Castello City Hotel Heraklion Castello Hotel Castello City Hotel Crete/Heraklion Hotel Castello City Castello City Heraklion Castello City Hotel Hotel Castello City Hotel Heraklion Castello City Hotel Hotel Heraklion ## Frequently asked questions ### Is Castello City Hotel pet-friendly? ### How much does it cost to stay at Castello City Hotel? ### How much is parking at Castello City Hotel? ### What time is check-in at Castello City Hotel? ### What time is check-out at Castello City Hotel? ### Does Castello City Hotel provide a shuttle to the airport? ### Where is Castello City Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Castello City Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 150 8 - Good 178 6 - Okay 97 4 - Poor 34 2 - Terrible 21 ## Reviews ### 10/10 Excellent #### Selvin 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good facilities, breakfast was great and highly recommended ##### Selvin Stayed 2 nights in May 2025 ### 6/10 Okay #### Mary 6 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations . ##### Mary Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jeannine 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, nice location Comfortable suites, nice restaurant and breakfast buffet. Helpful staff. ##### Jeannine Stayed 3 nights in May 2025 ### 8/10 Good #### SAMEENA 26 Aug 2025 Liked: Staff & service Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage. ##### SAMEENA Stayed 1 night in Aug 2025 ### 8/10 Good #### Matthias 6 Nov 2024 Liked: Cleanliness, staff & service, amenities For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows. ##### Matthias Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Maribel 11 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel. ##### Maribel Stayed 3 nights in May 2024 ### 8/10 Good #### Jenny 5 Jun 2025 Liked: Cleanliness, property conditions & facilities It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special ![Entrance to tunnel beneath the wall. Possibly a new art space?](https://a.travel-assets.com/ugc/hotel-reviews/55a704ef-f082-4b7f-a803-02730cd8cb3c-1749118637124.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ee0a9fe-7eaa-4546-8e2e-53adba61e1e7-1749118639853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenny Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Dimitra 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away. ##### Dimitra Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Robert 25 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel - Wondeful reception staff Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12\. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port. ##### Robert Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Darren 7 Sept 2024 Liked: Staff & service Disliked: Property conditions & facilities AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could. ##### Darren Stayed 1 night in Sep 2024 ### 8/10 Good #### Sandra 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good base for quick visit ##### Sandra Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### hamza 1 Dec 2025 Liked: Staff & service Disliked: Cleanliness, amenities I booked something and I stayed in something else. It was so bad experience, never again. ##### hamza Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Yani 9 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent. ##### Yani Stayed 4 nights in Jan 2023 ### 4/10 Poor #### Gabriel 17 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Nothing ##### Gabriel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### William 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fine hotel for the price. Close to everything. ##### William Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Satish W 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up. ##### Satish W Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Gregory 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Horrible parking arrangement. ##### Gregory Stayed 1 night in Sep 2024 ### 4/10 Poor #### Jose 24 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No pool, room very small. ##### Jose Stayed 3 nights in Jul 2024 ### 8/10 Good #### Assaf 19 Feb 2023 Liked: Cleanliness, staff & service #### It's ok - it's nothing fancy, not so comfortable It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay. ##### Assaf Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Xiaoxu 9 Sept 2024 Disliked: Cleanliness, staff & service, amenities Overall the service is not good ##### Xiaoxu Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Judy 21 Mar 2023 Liked: Cleanliness #### Bummers I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab. ##### Judy Stayed 5 nights in Mar 2023 ### 4/10 Poor #### konstantinos 14 Dec 2025 Disliked: Cleanliness, room comfort Τα θετικά. Πρωινό πολύ καλό και δωρεάν Πάρκιγκ. Αλλα το δωμάτιο ήταν βρώμικο, δεν είχε καν σαμπουάν και όταν το επισημάναμε πάλι δεν έβαλαν. Το δωμάτιο έβλεπε στον ακάλυπτο όπου τα δύο μεγάλα μηχαναημτα air condition και η ελλιπέστατη ηχομόνωση σου έδιναν την εντύπωση ότι ήσουν σε αεροπλάνο με τουρμπίνες. Εξυπηρέτηση κάτω του μετρίου εκτός του πρωινού. ##### konstantinos Stayed 2 nights in Dec 2025 ### 8/10 Good #### Dalila 11 Sept 2025 Liked: Staff & service, property conditions & facilities L’accueil et le restaurant sont vraiment super, rien à redire de ce côté-là. En revanche, le ménage laisse à désirer et mériterait d’être revu : lit fait très rapidement, poussière visible au sol, miroir de la salle de bain pas entièrement nettoyé… L’entretien général est malheureusement médiocre, ce qui n’est pas digne d’un hôtel. Je comprends qu’il puisse y avoir beaucoup de chambres à gérer ou un manque de personnel, mais cela ne devrait pas impacter la qualité de service pour le client. ##### Dalila Stayed 3 nights in Sep 2025 ### 8/10 Good #### Verified traveller 1 Sept 2025 Liked: Cleanliness, staff & service, room comfort Helt okay, det eneste jeg bare manglede være mere lys på badeværelset, især ved bruseren ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### Chalil Nazif 12 Aug 2025 Liked: Staff & service Sehr nettes Personal, Innenstadt zu Fuß erreichbar, gutes und leckeres Frühstück. ##### Chalil Nazif Stayed 11 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Mageia Twin Villas & Sports Facilities by etouri](https://www.expedia.co.uk/Rethymno-Hotels-Mageia-Exclusive-Residence-High-End-Newly-Built-Villa-Near-Rethymno-Center.h51307263.Hotel-Information) > - [Ella Rocrita](https://www.expedia.co.uk/Sitia-Hotels-Rocrita-Lifestyle-Beach-Resort.h35117520.Hotel-Information) > - [Manili Boutique Suites & Villas](https://www.expedia.co.uk/Archanes-Asterousia-Hotels-Manili-Boutique-Suites-Villas.h74674614.Hotel-Information) > - [Amirandes, A Grecotel Resort to Live](https://www.expedia.co.uk/Hersonissos-Hotels-Amirandes-Grecotel-Boutique-Resort.h1862564.Hotel-Information) > - [Mare Blue Hotel](https://www.expedia.co.uk/Ierapetra-Hotels-Sunshine-Crete-Beach-All-Inclusive.h10065563.Hotel-Information) > - [Villa Kampos Platanias](https://www.expedia.co.uk/Chania-Hotels-Villa-Kambos-Platanias.h36975887.Hotel-Information) > - [Villa Metaxa, Heraklion, Crete](https://www.expedia.co.uk/Malevizi-Hotels-Villa-Metaxa.h18972222.Hotel-Information) > - [Nana Golden Beach - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Nana-Golden-Beach-All-Inclusive.h15277485.Hotel-Information) > - [Iris & Espera BeachFront Residences, Renewed 2026](https://www.expedia.co.uk/Rethymno-Hotels-Iris-Espera-Residences.h41049640.Hotel-Information) > - [Minos Ambassador - Adults only](https://www.expedia.co.uk/Rethymno-Hotels-Minos-Ambassador.h45826210.Hotel-Information) > - [Villa Stella Apartments By Estia](https://www.expedia.co.uk/Hersonissos-Hotels-Villa-Stella-Apartments.h16125899.Hotel-Information) > - [Anna Boutique Villas](https://www.expedia.co.uk/Agios-Vasileios-Hotels-Anna-Boutique-Villas.h22281147.Hotel-Information) > - [Villa Lemonia](https://www.expedia.co.uk/Platanias-Hotels-Villa-Lemonia.h32695156.Hotel-Information) > - [Villa Athena luxury Villa,Vamos,13.5/5m Swimming pool,floodlit Pickleball court](https://www.expedia.co.uk/Apokoronas-Hotels-Villa-Athena.h102031682.Hotel-Information) > - [Village Heights Resort](https://www.expedia.co.uk/Hersonissos-Hotels-Village-Heights-Resort.h14931312.Hotel-Information) > - [Elia Traditional Hotel & Spa](https://www.expedia.co.uk/Platanias-Hotels-Elia-Traditional-Hotel-Spa.h20485231.Hotel-Information) > - [Cretan Vineyard Hill Villa Private Pool, Panoramic View, Beautiful Vineyard](https://www.expedia.co.uk/Malevizi-Hotels-Cretan-Vineyard-Hill-Villa-Private-Pool.h17183833.Hotel-Information) > - [Harmony E Rock Hotel](https://www.expedia.co.uk/Ierapetra-Hotels-Harmony-E-Rock-Hotel.h8172496.Hotel-Information) > - [Moonlight Hotel](https://www.expedia.co.uk/Hersonissos-Hotels-Moonlight-Hotel.h19477661.Hotel-Information) > - [Domes Zeen Chania, a Luxury Collection Resort, Crete](https://www.expedia.co.uk/Chania-Hotels-Domes-Zeen-Chania.h25749963.Hotel-Information) > - [Villa Agali](https://www.expedia.co.uk/Chania-Hotels-Ultimate-Villa.h99790082.Hotel-Information) > - [ILIOS BEACH HOTEL APARTMENTS](https://www.expedia.co.uk/Rethymno-Hotels-ILIOS-BEACH-HOTEL-APARTMENTS.h54291381.Hotel-Information) > - [Crete Golf Club Hotel](https://www.expedia.co.uk/Hersonissos-Hotels-Crete-Golf-Club-Hotel.h22748806.Hotel-Information) > - [Theros](https://www.expedia.co.uk/Rethymno-Hotels-Theros.h25003354.Hotel-Information) > - [Kosta Mare Villa, Serene SeaViews, Pool & Hot Tub](https://www.expedia.co.uk/Rethymno-Hotels-Villa-Kosta-Mare.h33597405.Hotel-Information) > - [Aquila Porto Rethymno](https://www.expedia.co.uk/Rethymno-Hotels-Aquila-Porto-Rethymno.h1636850.Hotel-Information) > - [Koni Village Hotel](https://www.expedia.co.uk/Hersonissos-Hotels-Koni-Village-All-Inclusive.h8415383.Hotel-Information) > - [Offering Full Privacy, Heated Pool, Scenic sea Views and Great Location](https://www.expedia.co.uk/Rethymno-Hotels-Newly-Built-Hillside-Villa-With-Scenic-Sea-Views.h64656709.Hotel-Information) > - [Apollonia Beach Resort & Spa](https://www.expedia.co.uk/Malevizi-Hotels-Apollonia-Beach-Resort-Spa.h1522111.Hotel-Information) ---