Find luxury hotels in Henlade

"Staff very friendly and helpful. Lovely clean room with very comfortable bed and nice shower."

"They charged me £5 to park and stated very openly that this was to recover the commission they had to pay to Hotels.com for the booking. I said I wouldn't have known they existed without the site and so it was revenue earned not commission lost - but no. Damaged shower was not good - couldn't control the 'fixed' shower head. Worst was breakfast. It is £10 for breakfast - turns out they dont do breakfast. They give you a voucher and you have to go over to the motorway services for it - and your £10 gives you a set plate and drink. I didn't want a cooked breakfast but couldn't have cereal or toast or fruit or yogurt - it was the plate of set food or leave empty (no refunds allowed). Really poor place, will certainly not be back."

"Room was clean and a good size in general, but the bathroom was very cramped. Nice tea and coffee making facilities in the room. Staff were all very friendly, food was ‘pub grub’ and not the best fish and chips I have had, however the breakfast was excellent. We only stayed for one night whilst passing through, so it was a good place to rest our weary heads after a long day motorcycling in the rain. "

"In a single room it didn’t feel I was treated the same as friends and family staying in double or family rooms. It was clean and adequate but not special. Breakfast buffet bacon and eggs first morning was not hot but there are freshly cooked alternatives. Evening menu was limited and not great although the hotel seemed half empty so I think the main restaurant was not open. Staff were generally very pleasant and helpful although one waitress spilled milk on my table said sorry but made no attempt to clear it up. Small things that leave an impression. Overall a nice historic hotel and very convenient location let down by small issues. "