Room, 1 Queen Bed | Blackout curtains, free WiFi, bed sheets, wheelchair access

Reviews of Riverside Motel

2.5 out of 5
Riverside Motel
99 N Main St, Helper, UT

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 92 reviews" "
Rating 8 - Good. 25 out of 92 reviews" "
Rating 6 - Okay. 17 out of 92 reviews" "
Rating 4 - Poor. 10 out of 92 reviews" "
Rating 2 - Terrible. 10 out of 92 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

DELAINA L

Liked: Property conditions & facilities
Helper Stay
This charming motel is nestled just off the highway. It’s in remarkably good shape for an old property. The beds aren’t the greatest and my mattress seemed crooked. It’s pretty rustic in that the heat source is an industrial space heater with an electric fireplace for ambiance. If you need an inexpensive place to stay it’s great. Do bring earplugs unless you're used to being woken up by the sound of trains at 3 AM. The last sentence has zero reflection of the property, just a warning and to be clear, I would stay there again. It is super clean, could be a sweet little boutique motel with a few minor adjustments.
Electric fireplace
Stayed 1 night in Dec 2023

10/10 Excellent

Clyde

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but quaint rooms. Great checkin, and a family oriented place.
Stayed 1 night in Nov 2023

10/10 Excellent

Ray

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm room, soft beds, Hot showers. Good customer service, polite, nice attendant. Some bugs on the ceiling, but didnt bother us. Beats camping. Thank you so much.
Stayed 1 night in Nov 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap, but dismal.
Note the mixed reviews, which may have to do with exactly which room someone had and how much they appreciated the taco truck in the parking lot. My room was completely run down -- bedroom window fell out of the frame when I tried to open it, electrical outlet was loose, everything is worn, stained and dented. Dead insects all over the floor and windowsill. Check-in was slow and confused. Wifi worked and bed was OK. Didn't feel unsafe.
Stayed 1 night in Sep 2023

8/10 Good

Federico

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgia
The room was clean, and it was nice to have a kitchen. Loved the quaintness of the hotel and its outside amenities. I would definitely stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a total dump.
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Travelled with partner
Disliked: Property conditions & facilities
Although booked through Expedia they had no booking on their system but did prepare a room for us. Whole parking area and outside some rooms were a mess nothing like any photos on websites. Bedding, towels etc were clean and bed very comfortable. Great location for a stroll into the great little town of helper
Stayed 1 night in Jun 2023

8/10 Good

Qiang

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Merwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitable hotel
I had a uhaul trailer and the manager came out and guided me into the parking space even though it was dark.
Stayed 1 night in Apr 2023

6/10 Okay

marietta

Travelled with family
Liked: Staff & service
It seems like they may have been apartments? Train tracks are nearby, scared our grand daughter when train came through. Its a last min reservation i made for a trip to SLC. Better to be safe then to fall asleep on the road or park off the road somewhere. Its not the hilton but served us fine.
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

6/10 Okay

Erica

Travelled with partner
Liked: Staff & service
Facility needs to be upgraded. I would believe what we paid, and what we would get! At least, the floor in the bedroom was cleaned. Temperature in room was good and comfortable in this cold weather. Some noise from the local train could be heard but not for long. I guess it was because we arrived site late and left very early in the morning for Moab... ect. The beds were ok to sleep on. Staff were very nice. Especially the little boy who was very pleasant and sweet in receiving us in the parking lot. I liked the fridge. It really kept our foods fresh for the next day journey. Staff good attitude sure make you feel very welcomed regardless.

10/10 Excellent

Tony

Stayed 1 night in Jan 2023

10/10 Excellent

Darvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap, friendly, good tacos. Not showy.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside Motel
A cute little old-fashioned classic motel with really friendly management and they’re fixing up the parking lot right now so that it will be much improved soon. The rooms are also all being reworked. It was a nice comfortable stay for my wife and myself. We will be back.
Stayed 1 night in May 2022
Response from Angel Villa on 24 May 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Donald

Travelled with family
Disliked: Property conditions & facilities
Low cost, not modernized.
There was a lot of construction going on and there was what looked like more permanent residents in part of the motel with their personal effects outside like barbecues, equipment, etc.
Stayed 1 night in Apr 2022
Response from Angel on 24 May 2022
we are working on repaving the parking lot and on remodeling the rooms. We are sorry for the inconveniences you experienced during your stay. Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Darlene

Travelled with family
Liked: Staff & service
Water was slow
Stayed 1 night in Apr 2022

4/10 Poor

Reanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe find something else.
Wow, and not in a good way. The service is as fine, but we pulled in late at night and were shocked at how run down it was. I should have expected it, given the price, but there was nothing else around. Definitely better than nothing, but would not do it again.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value, small town
The hotel was clearly under renovation as my room did not have a trash can (an oversight?). The newly redone parts of the room were quite nice, including the bathroom. Loved the in-room fireplace. The downside to this hotel is that it is near the railroad tracks and the train came through town several times during the night - it was loud! Good value for the money paid.
Stayed 1 night in Oct 2021

8/10 Good

Dan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Remodeled. No carpet.
Stayed 1 night in Oct 2021
Response from Richard, the ownwr here. on 1 Nov 2021
Thanks for your response and your stay with us. We are replacing carpet with wood or title floors. Is this a good thing in your opinion.

8/10 Good

pete

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excelent Price!!
NIce helpful people in old old place - needs some work- internet good- nice kitchen but simple, some issues with shower valve and door knob. Price was excelent!!!!
Stayed 1 night in Oct 2021
Response from Richard, the ownwr here. on 1 Nov 2021
Thanks for your response and also your stay with us. Next time you visit us, plese remind us of your previous stay so we can give a little discount of appreciation.

2/10 Terrible

Francisco

Stayed 1 night in Oct 2021

10/10 Excellent

Guy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ol and handy
Stayed 1 night in Oct 2021
Response from Richard on 1 Nov 2021
Thanks for your response and also your stay with us. Next time you visit us, plese remind us of your previous stay so we can give a little discount of appreciation.

8/10 Good

Ernest

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Angel on 20 Aug 2020
Thanks for you review

6/10 Okay

Hasee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good hot shower
Stayed 1 night in Feb 2020
Response from Angel on 22 Feb 2020
Thanks for your review

10/10 Excellent

Layne, Utah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the exterior fool you. Great rooms with a great price. Very friendly staff.
Stayed 1 night in Feb 2020
Response from Angel on 17 Feb 2020
Thank you for the kind review, we are glad you enjoyed your stay! We would be happy to welcome you back anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The man checking me in at midnight was so friendly. I really appreciated this after a long drive. Maybe he was the owner?
Stayed 1 night in Oct 2019
Response from Angel on 20 Oct 2019
Thanks for your review I only work here and I like to help customers the best I can

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Next to the river and close to downtown.
Stayed 1 night in Oct 2019
Response from Angel on 16 Oct 2019
thank you for your review

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good basic accommodations. Only 200 feet from the train tracks, so a bit loud at night.
Stayed 1 night in Oct 2019
Response from Angel on 10 Oct 2019
Thanks for your review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in Helper, Utah
The hotel was very nice. The manager was very accommodating and helpful with us even tho’ we came in late. The room was freshly remodeled and was very comfortable. The showers were fabulous. Will definitely stay there whenever we pass through Helper, Utah.
Stayed 1 night in May 2019
Response from Angel on 16 Aug 2019
Thank you for the kind review, we are glad you enjoyed your stay! We would be happy to welcome you back anytime!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Helper
The owner/manager is very friendly. Nice and relaxing room with fresh and comfortable beds. The kitchen setup is great. Overall, I can't complain and would be happy to return to this property.
Stayed 1 night in Aug 2019
Response from Angel on 16 Aug 2019
Thank you for the kind review and we are glad you enjoyed your stay! We would be happy to welcome you back anytime!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
The beds were comfortable, and the room is cheap. Be advised that the rooms are right next to the train tracks, and the air conditional is very noisyl
Stayed 1 night in Aug 2019
Response from Angel on 13 Aug 2019
Thanks for your review we work in the rooms Thanks for let us know

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019
Response from angel on 11 Aug 2019
Thanks for you review

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Angel on 6 Aug 2019
Thanks for saying in Riverside Motel we appreciate your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
It is an older hotel that is being updated. The rooms were clean, the beds were comfortable and the clerk that checked us in was very friendly and helpful. A bit shabby, but you can tell they are working hard to make it nicer.
Stayed 1 night in Jul 2019
Response from Angel villa on 11 Jul 2019
Thanks for saying in Riverside Motel we appreciate your review. At the moment we are repairing the roof and we are remodeling some rooms thanks for your stay and sorry for the inconvenience

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Angel on 10 Jul 2019
Thanks for saying in Riverside Motel we appreciate your review

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home of Balancing Rock
This is an older motel in the process of updating. Our room was cozy, but not cramped. Very clean, great shower, good TV & WIFI. Good location. Helpful & kind staff. Within easy exploring distance of historic Helper, Utah. Would stay here again.
Stayed 1 night in Jun 2019
Response from Angel on 30 Jun 2019
Thanks for saying in Riverside Motel we appreciate your review

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Angel on 17 Jun 2019
Thanks for saying in Riverside Motel we appreciate your review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No nonsense and very cozy
Rooms are very cozy and the staff was friendly. Very basic amenities, but great for the price.
Stayed 1 night in May 2019
Response from Angel villa on 19 May 2019
Thanks for saying in Riverside Motel we appreciate your review

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Angel on 3 May 2019
Thanks for saying in Riverside Motel we appreciate your review and we tray do the best for are costumers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Angel on 3 Apr 2019
Thanks for saying in Riverside Motel we appreciate your review and we tray do the best for are costumers.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cheap place to stay in Helper.
The motel is a bit run down, but it is extremely affordable. So, if you need a cheap place to stay in Helper, this is it.
Stayed 1 night in Dec 2018
Response from Angel on 20 Jan 2019
Thanks for you review