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Overview of The Heidelberg Exzellenz Hotel

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Individually decorated, cots/infant beds, rollaway beds, free WiFi
Individually decorated, cots/infant beds, rollaway beds, free WiFi
Individually decorated, cots/infant beds, rollaway beds, free WiFi
Individually decorated, cots/infant beds, rollaway beds, free WiFi

The Heidelberg Exzellenz Hotel

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHeidelberg University Library16 min walk
    Popular LocationNeckarwiese17 min walk
    Popular LocationUniversity of Heidelberg Old Campus18 min walk
    AirportMannheim (MHG)21 min drive

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About this area

Heidelberg

Located in Heidelberg, The Heidelberg Exzellenz Hotel is near a metro station. Heidelberg Castle and Heidelberg University Library are local landmarks, and some of the area's activities can be experienced at Odenwald-Vosges Trail and AQWA Walldorf. Looking to enjoy an event or a game while in town? See what's happening at SAP Arena or Hockenheim Racing Track.
Popular Location

What's nearby

  • Heidelberg University Library - 16 min walk
  • Neckarwiese - 17 min walk
  • University of Heidelberg Old Campus - 18 min walk
  • Neue Universitaet - 18 min walk
  • Heidelberg Student Jail - 19 min walk

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt Station - 9 min walk
  • Mannheim (MHG) - 19 min drive

Restaurants

  • Cafè Bistro Goodfellas - 3 min walk
  • Davinci - 3 min walk
  • Glücklich - 3 min walk
  • Mr. Wu - 4 min walk
  • Wei Jia Hong - 4 min walk

About this property

The Heidelberg Exzellenz Hotel

3-star hotel near Heidelberg Castle
Self parking, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and free newspapers are on-site. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, guests will find flat-screen TVs with cable channels.
The Heidelberg Exzellenz Hotel offers 48 forms of accommodation with a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Heidelberg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 12.5 per person

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Conference space
  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Individually decorated

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are available for EUR 10 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.5 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 111 out of 218 reviews
5 - Excellent 51%
Rating 4 - Good. 90 out of 218 reviews
4 - Good 41%
Rating 3 - Okay. 13 out of 218 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 218 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 218 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect set up for our business trip
Very good set up, easy check in and out, friendly helpful staff, very nice modern rooms, comfy beds. Very good hotel.
Stayed 4 nights in Aug 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Haribo Bears left on my pillow and the lip balm at the front desk. Also, the ladies at the front desk suggested a delicious Italian Restaurant down the street, Trattoria 37.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! We stopped at the wrong train station and they helped us get where we needed to go - so helpful. Rooms are great, just what we needed after a long day of travel. Try the Italian restaurant just down the street - such great food and service!!
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were woken up at 6.30am by the fire alarm because someone apparently'burnt the toast', staff did not apologise or even really acknowledge an issue as people all made they're easy down the stairs. Apart from this the hotel is well located with easy walk too the old town (20 minutes), rooms are large and we had a kitchenette. Note a quiet hotel though as positioned on a corner of a main road
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front office staff. They were helpful, answered a ton of questions, gave suggestions of where to go visit, asked how everything was and if we needed anything else, and gave us a departure gift. Cute little building divided up into rooms. Old style key entrance, huge windows, large bathroom.
Stayed 1 night in Oct 2019