Title: Altstadt Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2531580&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altstadt Hotel Travelers find comfort and convenience at this historic Heidelberg hotel, just steps from the famous castle and other landmarks worth exploring ## Photo gallery for Altstadt Hotel ![Daily buffet breakfast (EUR 10 per person) - Altstadt Hotel (Heidelberg)](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/cd8ff648.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room | Minibar, in-room safe, desk, soundproofing - Altstadt Hotel (Heidelberg)](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/4c0267a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room | Minibar, in-room safe, desk, soundproofing - Altstadt Hotel (Heidelberg)](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/26be7898.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room | Room amenity - Altstadt Hotel (Heidelberg)](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/91d411ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Altstadt Hotel (Heidelberg)](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/119b04a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altstadt Hotel places guests in Heidelberg's historic center, near the castle. Enjoy amenities like laundry facilities, luggage storage, and in-room WiFi. Multilingual staff can arrange tours of the area's top sites. ## Reviews 7.6 Good ## Popular amenities - Free Wi-Fi - Breakfast available - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2531580&PinnedHotelID=2531580&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Single Room ![Single Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/2aa0f0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights Soundproofed Heating TV Hairdryer Minibar Cable channels Desk Wardrobe - 151 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/33e4b6eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Heating TV Hairdryer Minibar Cable channels Desk Wardrobe - 194 sq ft - Sleeps 3 - 1 Double Bed OR 1 Queen Bed ### View all photos for Triple Room ![Triple Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/4c0267a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Heating TV Hairdryer Minibar Cable channels Desk Wardrobe - 194 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Quadruple Room ![Quadruple Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2531600/2531580/e5d23887.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 8.0 Very good 1 review ### Highlights Soundproofed Heating TV Private bathroom Hairdryer Minibar Cable channels Desk - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/75000000/74650000/74645200/74645171/3a8a6ff6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PLAZA Premium Heidelberg Heidelberg City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeidelberg-Hotels-Altstadt-Hotel.h2531580.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeidelberg-Hotels-Altstadt-Hotel.h2531580.Hotel-Information) ## About the area Heidelberg City Centre, a neighbourhood in Heidelberg, is home to Altstadt Hotel. AQWA Walldorf and Golfclub Hohenhardter Hof are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Christ and Heidelberg Castle Garden. Looking to enjoy an event or a game while in town? See what's happening at Hockenheim Racing Track or SAP Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Heidelberg travel guide](https://www.expedia.co.uk/Heidelberg.dx6034797) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.40921%2C8.69424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=70dzuNSrUt3ZyUBi4F8MWRIVdqs=) Sankt-Anna-Gasse 9, Heidelberg, BW, 69117 ### What's nearby - Heidelberg University Library \- 11 min walk \- 0.6 miles - University of Heidelberg Old Campus \- 11 min walk \- 0.6 miles - Church of the Holy Spirit \- 16 min walk \- 0.9 miles - Marktplatz \- 17 min walk \- 0.9 miles - Heidelberg Castle \- 18 min walk \- 1.0 mile ### Getting around - Heidelberg Seegarten Tram Stop - 6 min walk - Heidelberg-Weststadt/Südstadt S-Bahn - 18 min walk - Frankfurt Airport (FRA) - 63 min drive ### Restaurants - ‪coffee nerd - ‬1 min walk - ‪McDonald's - ‬2 min walk - ‪Chocolaterie St.Anna No 1 - ‬1 min walk - ‪Min Ramen Bar - ‬2 min walk - ‪Café Fresko - ‬2 min walk ## About this property ### Altstadt Hotel Hotel near Heidelberg Castle Altstadt Hotel provides laundry facilities and more. Stay connected with free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), express check-out and express check-in - Laundry services, a front desk safe and multilingual staff - Luggage storage, tour/ticket information and smoke-free property Room features All guest rooms at Altstadt Hotel offer amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars. Extra amenities include: - Showers and hairdryers - TVs with cable channels - Heating, desks and phones ## Similar properties ![Concierge desk](https://images.trvl-media.com/lodging/3000000/2530000/2529200/2529196/6a57842c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Classic Inn Weststadt - Free Wi-Fi - Restaurant - Breakfast available - Parking available 7.0 Good 141 reviews £81 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2529196&PinnedHotelID=2529196&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6400000/6394800/6394794/bc6a0a29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Perkeo Heidelberg City Centre - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 72 reviews £71 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=6394794&PinnedHotelID=6394794&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Street view](https://images.trvl-media.com/lodging/10000000/9290000/9287500/9287472/d501b1d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Denner Hotel Bergheim - 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Free Wi-Fi - Parking available - Housekeeping 8.4 Very good 116 reviews £52 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=53729307&PinnedHotelID=53729307&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 16.50 per day) ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 8 for children ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Accessibility - No lift ### More - 1 building - 3 floors - Built in 1906 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Minibar ### More - Desk - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions The front desk is open daily from 7:30 AM - 11:00 AM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 8.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 8 for children - Nearby parking fee: EUR 16.50 per day (1640 ft away) - Crib (infant bed) fee: EUR 8.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Altstadt Hotel Heidelberg Altstadt Heidelberg Altstadt Hotel Hotel Altstadt Hotel Heidelberg Altstadt Hotel Hotel Heidelberg ## Frequently asked questions ### Is Altstadt Hotel pet-friendly? ### What time is check-in at Altstadt Hotel? ### What time is check-out at Altstadt Hotel? ### Where is Altstadt Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Altstadt Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 7.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 26 8 - Good 54 6 - Okay 28 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### JEFFREY 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice area ##### JEFFREY Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ben 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities My only struggle was showing up later than expected and not being able to contact the emergency number due to my phone, but I got it figured out and everyone was kind and approachable. I stayed in a single room, which worked for me, but I would definitely look at the larger rooms if I was with my wife and/or family. ##### Ben Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Tim 7 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed a great stay and generous support ##### Tim Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Cisca 15 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, on walking distance from the centre of the city. ##### Cisca Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gino 17 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities We were very pleased by our stay at the Altstaft. It is a small boutique hotel that isn’t fancy but it is in great condition, super clean and in a great location near Bismarckplatz, transportation and the Main Street for shopping and dining. Walkable in 15 minutes to the funicular to get to Schloss Heidelberg. Would go back for sure. ##### Gino Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Tomas 6 Apr 2024 Liked: Cleanliness, property conditions & facilities #### If they change to new beds it OK The location was very good on a quiet side street. The room was fairly spacious with a table and two chairs. To have a water and some coffee and tea would have been nice. The bed was overdue to be changed to a new one! ##### Tomas Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Richard 28 Nov 2024 Disliked: Staff & service, amenities No real check in process. Doesn’t provide you with advance notice of codes needed to enter hotel ##### Richard Stayed 1 night in Nov 2024 ### 10/10 Excellent #### JOHN 20 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again. ##### JOHN Stayed 6 nights in Sep 2023 ### 2/10 Terrible #### Christian 22 Jul 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The rooms have no way to be locked from the inside and you will only get one key for the room. Meaning there is no way a person can stay in the room and (safely - think of a fire or other emergency) lock the door while the other person is out with the key. This seems like a small thing but it is not and made me give the location one start only. ##### Christian Stayed 4 nights in Jul 2024 ### 8/10 Good #### Justin 1 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us. ##### Justin Stayed 2 nights in Sep 2022 ### 4/10 Poor #### Verified traveller 9 Aug 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Can't physically get into Hotel We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017\. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable! ##### Verified traveller Stayed 2 nights in Aug 2022 ### 8/10 Good #### Robert 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ein nettes, kleines uriges Hotel. Das Zimmer war tipptopp sauber. Der Empfang sehr herzlich und zuvorkommend.Es ist halt ein altes Hotel mit eigenem Flair. Ein optimaler Standort um die Stadt zu erkunden und das öffentliche Parkhaus, sowie Busbahnhof in unmittelbarer Nähe. Empfehle es gerne weiter. ##### Robert Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Thomas 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Der Charm des Altbau s, Denkmal geschützt, saubere, nett eingerichtete Zimmer, sehr gut gesichert. Von der Rezeption gab es immer gute Tips für Unternehmungen.Ein paar Minuten zu Bus und Bahn, als auch ein Parkhaus. ##### Thomas Stayed 3 nights in Jun 2025 ### 8/10 Good #### Frank 1 Nov 2024 Liked: Cleanliness Disliked: Room comfort #### Gute Lage, aber einige Abstriche Die Lage direkt zwischen Hauptstraße und Plöck ist natürlich toll. Alles sehr gut fußläufig zu erreichen. Aber: Das Hotel hat keinen Fahrstuhl, ist schon deutlich in die Jahre gekommen. Kein Frühstück und keine Parkmöglichkeiten. ##### Frank Stayed 2 nights in Oct 2024 ### 8/10 Good #### Ronald 26 Sept 2024 Liked: Cleanliness, staff & service Ingen personal i receptionen lite strul nycklar. Bra läge i gamla stan. Nära till parkrring ok frukost. Fint badrum. ##### Ronald Stayed 1 night in Sep 2024 ### 8/10 Good #### Willi 13 May 2024 Liked: Staff & service Disliked: Amenities Alles Okay ##### Willi Stayed 3 nights in May 2024 ### 8/10 Good #### Hanspeter 12 Oct 2023 Liked: Cleanliness, staff & service 👍 ##### Hanspeter Stayed 2 nights in Oct 2023 ### 8/10 Good #### Greta Maria 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Die Unterkunft war sehr sauber und perfekt in der Altstadt gelegen. Wir würde wieder das Altstadt Hotel buchen! ##### Greta Maria Stayed 2 nights in May 2023 ### 8/10 Good #### Don 26 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gut gelegene Unterkunft. Alles wünschenswerte ist fußläufig uu erreichen. Sehr freundliches und zuvorkommendes Personal. Zimmer für diese Preisklasse wirklich geräumig und nett eingerichtet. Alles sehr sauber. Zum Glück musste ich nur in die erste Etage, denn ges gibt keinen Aufzug. Dann hätte ich mir noch ein Schild "bitte nicht stören" gewünscht. Ansonsten durchaus empfehlenswert und ich würde jederzeit gerne wiederkommen. ##### Don Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Sara 20 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities War alles ok ##### Sara Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Sara 19 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Zimmer ist sehr schön renoviert. Ich habe die Rechnung in hotel bezahlt. Dashalb habr ich meine Datenkarten bei ihm abgegeben? ##### Sara Stayed 1 night in Oct 2022 ### 8/10 Good #### Josef 27 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Preis/Leistung stimmt ##### Josef Stayed 4 nights in Sep 2022 ### 2/10 Terrible #### Sebastian 5 Sept 2022 Disliked: Amenities, property conditions & facilities Expedia hat es nicht geschafft die Buchung zu übermitteln, sodass das Hotel bereits ausgebucht war. Wir mussten in ein viel weiter entferntes und schlechter bewertetes Hotel einchecken. Bucht nicht mit Expedia! ##### Sebastian Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Janet 28 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is no puff and nonsense lacey frills but it is quaint, old world classic; clean, comfortable and convenient. ##### Janet Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Verified traveller 14 Sept 2020 Liked: Cleanliness, property conditions & facilities Vanwege Corona moest er ingecheckt worden met een code bij een sleutelkluis. We hadden de code echter niet, bevestigingsnummer van de boeking werkte niet. Toen ik belde werden gelukkig wel goed geholpen, maar het was fijn geweest dit van tevoren te melden. Locatie is top, maar wel veel lawaai op straat. 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