Title: ATLANTIC Hotel Heidelberg Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=90338104&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ATLANTIC Hotel Heidelberg Luxury hotel connected to the convention centre in Heidelberg with a full-service spa ## Photo gallery for ATLANTIC Hotel Heidelberg ![Bar (on property) - ATLANTIC Hotel Heidelberg (Heidelberg)](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/0b9e3765.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - ATLANTIC Hotel Heidelberg (Heidelberg)](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/88339601.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - ATLANTIC Hotel Heidelberg (Heidelberg)](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/666c1ebf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - ATLANTIC Hotel Heidelberg (Heidelberg)](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/534f9ade.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room - ATLANTIC Hotel Heidelberg (Heidelberg)](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/f08b65f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ATLANTIC Hotel Heidelberg offers a relaxing retreat in Bahnstadt. Rejuvenate at the spa, dine at 15 High restaurant, or enjoy coffee at the cafe. The hotel provides high-speed WiFi and a gym for staying connected and maintaining fitness. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Spa - Parking available - Gym - Room service £109 includes taxes & fees 3 Jan - 4 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90338104&PinnedHotelID=90338104&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Comfort Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/8dc56a1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 9.8 Exceptional 13 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - 249 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/8dc56a1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - 249 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/88339601.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - 356 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Studio ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/8dc56a1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 10.0 Exceptional 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - Sleeps 4 - 1 Double Bed ### View all photos for Suite ![Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/e0ac5aa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - 534 sq ft - Sleeps 4 - 1 Double Sofa Bed and 1 Double Bed ### View all photos for Grand Suite ![Grand Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/b83d15fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Dining table Flat-screen TV - 1139 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Twin Room ![Comfort Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/2930b401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room 9.2 Wonderful 7 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Hypo-allergenic bedding - 249 sq ft - Sleeps 2 - 2 Single Beds ### Studio - Sleeps 3 ### Deluxe Room - Sleeps 2 ### Superior Room - Sleeps 2 ### Suite - Sleeps 3 ### View all photos for Comfort Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/8e50d6ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room - Sleeps 2 ### View all photos for Grand Suite ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90340000/90338200/90338104/d584078c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite - Sleeps 2 ### Comfort Room - Sleeps 2 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/79000000/78490000/78486500/78486438/9c5c5162.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Heidelberg by IHG Rohrbach - Kitchen - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 27 reviews £77 includes taxes & fees 1 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeidelberg-Hotels-ATLANTIC-Hotel-Heidelberg.h90338104.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeidelberg-Hotels-ATLANTIC-Hotel-Heidelberg.h90338104.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.40325%2C8.67392&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zv1DcaVhZ574Ot2cKJ0oMDsYNrg=) Europaplatz 1, Heidelberg, Baden-Württemberg, 69115 #### What's nearby - Bergstrasse-Odenwald Nature Park \- 1 min walk \- 0.0 miles - Heidelberg Congress Center \- 3 min walk \- 0.2 miles - Heidelberg University Hospital \- 3 min drive \- 1.1 miles - Neckarwiese \- 3 min drive \- 1.5 miles - University of Heidelberg New Campus \- 4 min drive \- 1.5 miles #### Getting around - Heidelberg Central Station - 4 min walk - Heidelberg (West) Central Station Tram Stop - 6 min walk - Mannheim (MHG) - 19 min drive #### Restaurants - ‪Burger King - ‬10 min walk - ‪Mandy's Railway Diner - ‬8 min walk - ‪ECHOBEAN - ‬7 min walk - ‪Coffee Fellows - ‬4 min walk - ‪Chatuchak - ‬8 min walk ## About this property ### ATLANTIC Hotel Heidelberg Luxury hotel near Heidelberg Castle Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at ATLANTIC Hotel Heidelberg. Take some time to relax at the on-site spa. The on-site restaurant, 15 High, serves dinner. Free in-room WiFi is available to all guests, along with a gym and conference space. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a lift and 8 meeting rooms - Secured bike storage, a front desk safe and multilingual staff Room features All 310 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. More amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, separate sitting areas and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/610000/600300/600271/a168b272.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Heidelberg Bergheim - Pet-friendly - Free WiFi - Air conditioning - Gym 9.4 Exceptional 452 reviews £92 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=600271&PinnedHotelID=600271&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/75000000/74650000/74645200/74645171/593b47dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PLAZA Premium Heidelberg Heidelberg City Centre - Spa - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 356 reviews £102 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=74645171&PinnedHotelID=74645171&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/7700/7643/3326b85e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Heidelberg Weststadt - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 209 reviews £66 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=96082920&PinnedHotelID=96082920&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Covered parking on site (EUR 25 per day) - Limited on-site parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 13 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - 15 High - 15 High Sky Bar - Deli Lounge ### Things to do - Bicycle storage - Full-service spa - Gym ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 3,767 square feet of conference space - 8 meeting rooms ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hand-held showerhead - Hardwood flooring in public areas - Hardwood flooring in room - Lift (100 centimetre wide door) - Magnifying mirror - Smooth flooring in public areas - Stair-free path to entrance - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 13 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels - Pay films ### Food and drink - Limited room service - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's Hotelbird mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 13 for children - Covered self-parking fee: EUR 25 per day - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and outdoor lighting Property Registration Number HRB 37106 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Atlantic Heidelberg Heidelberg ATLANTIC Hotel Heidelberg Hotel ATLANTIC Hotel Heidelberg Heidelberg ATLANTIC Hotel Heidelberg opening soon ATLANTIC Hotel Heidelberg Hotel Heidelberg ## Frequently asked questions ### Is ATLANTIC Hotel Heidelberg pet-friendly? ### How much does it cost to stay at ATLANTIC Hotel Heidelberg? ### How much is parking at ATLANTIC Hotel Heidelberg? ### What time is check-in at ATLANTIC Hotel Heidelberg? ### What time is check-out at ATLANTIC Hotel Heidelberg? ### Where is ATLANTIC Hotel Heidelberg located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ATLANTIC Hotel Heidelberg Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 159 8 - Good 58 6 - Okay 9 4 - Poor 6 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Arvind 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and breakfast is amazing. ##### Arvind Stayed 1 night in May 2025 ### 8/10 Good #### JASMINE 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing in the sauna and steam room after a long day of sightseeing was what we needed. The breakfast buffet was ok but signage for vegan items were lacking. Staff were able to assist me with funding suitable options. ##### JASMINE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Priscilla 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phenomenal breakfast ##### Priscilla Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alexis 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and central with the train station. Very nice accommodations as well. ##### Alexis Stayed 2 nights in May 2025 ### 10/10 Excellent #### Henrik 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel with friendly staff. Gym and sauna was great! ##### Henrik Stayed 3 nights in Jun 2025 ### 8/10 Good #### William 12 Oct 2025 Liked: Cleanliness, property conditions & facilities Overall a very nice hotel - staff made my wife and friend pay city Tax for two nights, two people each. Even though we only stayed one night and I paid the city tax the night before. After a bit of complaining and a couple front desk people refunds were made -- but, it was very sad to see this type of behavior from such a nice facility. ##### William Stayed 1 night in Oct 2025 ### 4/10 Poor #### Laura 28 Sept 2025 Liked: Cleanliness Disliked: Staff & service The hotel itself was very nice, clean and comfortable, however the service we received due to a double room charge was less than ideal. Not only were we charged twice for the room it was extremely difficult to get a refund. The hotel would ##### Laura Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Robert 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre. ##### Robert Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Wendell 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heidelberg on my own The ATLANTIC Hotel was exactly what I was looking for! An upscale hotel near the Heidelberg Main Train Station, which had a cafe and an excellent restaurant. I was worried about train noise, but never heard a thing. It was like watching a silent movie. The Local Bus Stop was a few hundred feet from the hotel entrance, behind the tourist information building. The tourist office even sells tickets to Heidelberg Castle and the Funicular to get up and back. Very convenient! Took the bus to the University Plaza and the Funicular was at the end of the street. Decided to take an Uber back to hotel for less than $10\. The Atlantic Hotel is basically a 5 star hotel with a 3 star price. ##### Wendell Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ola 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel and incredibly good disabled rooms We needed a handicap room and were very happy with it. The hotel must have used a consultant who uses a wheelchair when they planned the room. Everything was perfect, the size of the room and the bathroom. The grab bars, shower chair, even the wardrobe were dedicated to a seated guest. Great! ##### Ola Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Frank 10 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Top Hotel, top Fitnessstudio ##### Frank Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kirk Elliott 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Modern, clean and next to train station I booked this property last minute due to a change of plans and I was impressed at the experience. I was quickly checked into my room. The hotel is very modern and clean. It is conveniently located next to the central train station. ##### Kirk Elliott Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rena 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Next to Heidelberg HbF and it is easy to access there. The facility is new and clean ! ##### Rena Stayed 2 nights in Aug 2024 ### 8/10 Good #### ASHLEY 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Although the hotel was located next to the train station, the sound proofing was effective. Check-in was a bit odd since reception desk is not on the level of the main entrance (from street). In-room AC didn't seem functional, so we ended up with the window open - listening to the train station sounds anyway. ##### ASHLEY Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Maria 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They allowed me to check in early, but housekeeping kept breaking into the room every hour or two to finish whatever they were doing. Overall very clean and comfortable. ##### Maria Stayed 1 night in Jul 2024 ### 6/10 Okay #### Roy 8 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel has potential, the hotel itself was clean, and the location was great. Those were the highlights. Unfortunately, the rest of my experience was a letdown, mostly due to a lack of attention to basic details that really matter during a stay. Check-in was quick and easy, so I was optimistic at first. But once I got to the room, I noticed there were no towels. I had to head back down to request them. Then, when I went to take a shower, I realized there was no body soap either. Since it was late, I waited until the next day to ask for it. I left a note in the room, not realizing that housekeeping isn’t done daily. Since no one came in, the soap wasn’t replenished. Later that evening, I stopped by the front desk again and mentioned it. The young woman at the desk indicated that she’d take care of it, but when I returned hours later, the soap still hadn’t been delivered. I ended up going back down a second time to ask again this time, the gentleman at the desk apologized stating that his coworker probably forgot and handed me the soap and lotion, which also hadn't been in the room. Honestly, if certain amenities are offered, they should be there from the start. As a guest, I shouldn’t have to keep going back and forth to the front desk just to get basic essentials like towels or soap. The hotel has potential, but the lack of attention to these small, important details made the stay feel frustrating and incomplete to say the least. ##### Roy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tammie 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful and Convenient Beautiful hotel! We were very surprised at how nice it is! The room was huge and even had a walk in closet. They provided lovely full bottles of shampoo, conditioner, body soap, lotion etc. I don’t usually like hotel products but these were delightful. They even had robes and slippers. The location is steps away from the train station which was very convenient for traveling by public transportation 100%. There wasn’t a balcony but there were doors that opened like a balcony with a safety wall. It let in lots of fresh air, you just couldn’t walk out. It was also very clean and fresh, beds are comfortable. I would absolutely recommend this hotel. ##### Tammie Stayed 2 nights in Jul 2024 ### 6/10 Okay #### serkan 24 Jun 2025 Liked: Amenities Disliked: Staff & service The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service. ##### serkan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Janine 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, great breakfast, very friendly staff ##### Janine Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Linda 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms comfortable. Rooftop bar was the highlight. ##### Linda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lisa 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities After a long day of train travel, I was immediately impressed by the location. My room was beautiful, and the rooftop restaurant and bar were simply fantastic. Even without a reservation, the staff were wonderfully accommodating and found me a table. I ordered the steak—and I can honestly say I’m still thinking about it! It was the perfect ending to a lovely evening and a wonderful stay. ##### Lisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel 22 Jun 2025 Liked: Amenities Deborah was very helpful during breakfast buffet. ##### Daniel Stayed 1 night in Jun 2025 ### 8/10 Good #### Mohamad 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was good ##### Mohamad Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Arthur 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impressed with the hotel. Will definitely stay again when I’m in the area. ##### Arthur Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Christelle 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The accomodation was good, the personnal was very respectfull. The Sauna was great, the breakfast too. ##### Christelle Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [HiltonHotels Hotels in Margate](https://www.expedia.co.uk/Margate-Hotels-Hilton-Hotels.0-0-d3000431288--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Riad & Spa Esprit du Maroc](https://www.expedia.co.uk/Marrakech-Hotels-Riad-Spa-Esprit-Du-Maroc.h4587219.Hotel-Information) > > [Park Inn by Radisson Stuttgart](https://www.expedia.co.uk/Stuttgart-Hotels-Park-Inn-By-Radisson-Stuttgart.h3837184.Hotel-Information) > > [Cheap Hotels in Fife](https://www.expedia.co.uk/Destinations-In-Fife-Budget-Hotels.0-0-d6051148-tBudgetHotels.Hotel-Filter-Destinations) > > [Hotels in Malawi](https://www.expedia.co.uk/Destinations-In-Malawi.d107.Hotel-Destinations) > > [Jaz in the City Stuttgart](https://www.expedia.co.uk/Stuttgart-Hotels-Jaz-In-The-City-Stuttgart.h15408728.Hotel-Information) > > [Hotels in Thailand](https://www.expedia.co.uk/Destinations-In-Thailand.d178.Hotel-Destinations) > > [Mercure Hotel Stuttgart Airport Messe](https://www.expedia.co.uk/Stuttgart-Hotels-Mercure-Hotel-Stuttgart-Airport-Messe.h564703.Hotel-Information) > > [Hotel Park](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Park.h1157222.Hotel-Information) > > [Treacy's Hotel](https://www.expedia.co.uk/Enniscorthy-Hotels-Treacys-Hotel.h5782358.Hotel-Information) > > [5 Star Hotels in Hastings](https://www.expedia.co.uk/5Star-Hastings-Hotels.s50-0-d4650.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Benin City](https://www.expedia.co.uk/5Star-Benin-City-Hotels.s50-0-d642.Travel-Guide-Filter-Hotels) > > [Coral sea Holiday Resort & Aqua park](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Coral-Sea-Holiday-Resort-Aqua-Park.h11081826.Hotel-Information) > > [Steigenberger Graf Zeppelin](https://www.expedia.co.uk/Stuttgart-Hotels-Steigenberger-Graf-Zeppelin.h8702.Hotel-Information) > > [Steigenberger Inselhotel](https://www.expedia.co.uk/Konstanz-Hotels-Steigenberger-Inselhotel.h526043.Hotel-Information) > > [Red Lion Hotel by Greene King Inns](https://www.expedia.co.uk/Fareham-Hotels-Red-Lion-Hotel-By-Greene-King-Inns.h63664.Hotel-Information) > > [Radisson Blu Hotel, Mannheim](https://www.expedia.co.uk/Mannheim-Hotels-Radisson-Blu-Hotel.h16111739.Hotel-Information) > > [Le Méridien Stuttgart](https://www.expedia.co.uk/Stuttgart-Hotels-Le-Meridien-Stuttgart.h10787.Hotel-Information) > > [EmiLu Design Hotel](https://www.expedia.co.uk/Stuttgart-Hotels-EmiLu-Hotel.h60100763.Hotel-Information) > > [Maritim Hotel Stuttgart](https://www.expedia.co.uk/Stuttgart-Hotels-Maritim-Hotel-Stuttgart.h28173.Hotel-Information) > > [Hotels near Stanway House and Fountain](https://www.expedia.co.uk/Stanway-House-And-Fountain-Hotels.0-l6170155-0.Travel-Guide-Filter-Hotels) ### Flights ### Cars ### Packages ### Holiday Rentals > [Blackpool Holiday Rentals](https://www.expedia.co.uk/Blackpool-Holiday-Rentals.d619.Travel-Guide-HolidayRentals) ### General > [Visit Stubbington](https://www.expedia.co.uk/Stubbington.dx3000426776)