Search Hotels Near Hearst Playground, Washington

"When booking with Expedia, you have to be very careful as to the room that you book. I booked a deluxe queen room and in the picture and description it was a large room. When we arrived they told us that they could do an early check in andasked us if it was just the two of us which we agreed, and we were given an extremely small room actually, the smallest washroom I’ve ever seen out in a hotel. When our friends checked in and booked after us with our information and the same type of room, they receive the type of room that we had seen online and actually booked when I complained to the hotel saying this was unfair. They told me they didn’t have one available and therefore couldn’t move us. It was very disappointing that we paid the same price and we were in a room that was 1/3 the size. They also added the excuse that the rooms vary in this hotel under that room category. I don’t think that any customer should pay the same price for a room. That’s basically a birdcage compared to the other room. How do we not have this very poor experience, but could not be resolved to any satisfaction then I probably would’ve given this property a five star rating. The valet staff and housekeeping were amazing."

"They gave me a lovely room however it was in the back of the hotel probably because I had Hotels.com, but the hotel was nice. I had a good weekend and it"

"All good"

"Friendly staff"

"Nice and quiet. Small rooms and much older hotel, but some rooms may be bigger if you pay more I’m not sure. It does show some signs of aging but that didn’t bother me at all. The breakfast good quality and all I need. All the options were fairly healthy although they ran out of boiled eggs quick every morning! Free coffee always ready whenever, love that. They also did a free wine hour from 6-7p, which was just nice to have offered. Staff were professional and personable. I probably won’t stay anywhere else in DC due to my recent experience with them. Not worth having a bad experience somewhere else when I know this place is exactly what I want."

"Great close to everything we wanted and easily walkable"

"Helpful staff"

"Hotel lobby was under construction no access to elevators, had to walk up to 2nd floor and around"

"We were very impressed by the entire place. The rooms and hotel felt very private despite being in DC. The staff were extremely helpful, the parking deck was easy to maneuver and use, and the room itself was extremely comfortable. At check-in, we were also given “coupons” that gave us free snacks and drinks in early evening and they had a small but good complimentary breakfast."