Search Hotels by Premier Inn in Hay on Wye

"Can’t fault the staff. They were lovely and went out of their way however: No hot water in the morning Blocked drains TV didn’t work No sanitary bin Stains on the ceiling Uncomfortable bed Thin walls Incredibly noisy but ineffective flush This could just be bad luck and I give the benefit of the doubt here. As I say, staff were super helpful and I’m sure with some investment and effort it could be great."

"Our room was clean and comfortable. The reception and bar staff were friendly and helpful. We didn't use the restaurant."

"Staff were absolutely fab"

"Nice room but unfortunately very poor parking. They were digging up Brecon high street which made it a bit inconvenient, but it was planned maintenance so just one of those things."

"Seems new owners have taken over since we last stayed. Some good changes, some bad. Room we stayed in seemed to have a make over which was good, breakfast disappointed with free toast and cereal but cooked breakfast now charged. The red haired girl that ran the restaurant seems to have gone and she was a real plus at this b and b. But all the best with the venture to the new owners."

"Very helpful staff particularly going the extra mile to provide gluten free breakfast"

"Utter gem. Glorious setting. The building is super old and has a lovely feeling of tradition. The staff were first class. Utter joy. "

"Perfect location and awesome for a family of four!"

"Amazing helpful staff Lovely food brilliant chef/chefs Bar staff reception breakfast team I wanted a bday morning with country views and breakfast on the decking Definately what I asked for I got recommend room 21 the hotel is brilliant Booked again to go in August lovely country walks "