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"The reception staff are fabulous and friendly 5*"

"Room was lovely and clean, although quit hot, which is not a bad thing, staff were very helpful and friendly ."

"Everything was very good apart from the shower which wasn’t really much better than a trickle. If they can sort that out i’d give it 5 stars!"

"Hotel was clean, unfortunately our room was located by the cleaners room so it was pretty noisy early on also lots of noise from other guests early in the morning. We were also located right above the bar/restaurant so from around 6am we could hear noise from there. Staff were friendly at reception and rooms were comfortable"

"Pleasant accommodation convenient for our stay with extremely friendly & helpful staff."

"The room was lovely very clean great shower and the stuff was delightful. Breakfast was solid, but not excellent."

"We had a wonderful stay, the staff were friendly and helpful. The swimming pool, sauna, steam room and hot tub very handy place to relax after a busy day sightseeing. Well placed buses in to city regular and reasonable, buy a family day pass cheaper than two returns."

"Great Family Room was like having your own apartment. Breakfast was nice, bacon and black pudding were a little over done. Shower could have been warmer. But overall great stay will definitely stay again."

"Right next to York Minister with York Royal Theatre and main attractions close by. The staff are welcoming, friendly and helpful. Rooms are spacious, clean and comfortable. There is no parking on site though they will park your car in a secure car park close by (additional charges apply) which takes the hassle away from this very walkable city. Had a lovely stay and would definitely recommend."