Harbor Island Holidays from £955

Was good . Was sold out so didnt get room upgrade. They were accomodating.

This hotel is amazing and worth every penny

- front desk staff was awesome

I had a reservation for two rooms and I got the first room earlier than check in time which was nice but my second room wasn’t available until after 6pm. I called the staff numerous times to get an update and was told they were busy and I needed to wait. I expected better service and some time of compensation while we waited but nothing. They offered us water. I guess I just expected better service at a hotel of quality. On another note the suite was amazing, the food was delicious, gym was great but just disappointed with the service. They could have at least offered me a late check out for getting my room 2 hours later than usual. Great hotel but the service needs work. Also, I understand there was a concert both Friday and Saturday night but Managment should have had more staffed more employees to ensure rooms were cleaned before the next guest arrived

This property was a dream come true. It has a truly spectacular view. I appreciated the supply of basic necessities so we didn’t have to buy them. The location is ideal and within easy walking distance of so many things. The parking was secure and safe. I would stay here again any time!