Factoria Mall

We had only a short time in Seattle so this was a great location to see popular sites within walking distance—we didn’t move our car until we left town. The rooftop deck was wonderful and the views alone make it an excellent choice. Staff always nice and helpful.

Great location & Smooth check in. Historic hotel with modern touches. Enjoyed one bedroom suite that was quiet even though centrally located. Nice gym with indoor pool and hot tub. Staff were gracious. Only issue were the cabs. My husband thought we would save time by taking a cab vs Uber/lyft since they were already at the property. We used cabs twice & both times the cabbie claimed it was a flat rate. After the first time speaking with bell staff we understood there is flat rate to airport only. The day we left we took cab to train station & cabbie claimed it was flat rate of $25 ( less than 1 mile). My husband demanded the cab be stopped but cabbie would not stop. They argued all the way to train station. We ended up paying $15. Recommend NOT using any cab service in Seattle. I know most people don’t anymore and they are quite bitter & will try to take advantage of customers.