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"The lobby was packed with people trying check. There was no one to tell me what line was what I spent 30 in the wrong line. After checking in I was told the elevator was broken. I was given confusing direction on the location of my room. I went back 2 Times trying to get help. The staff responded with figure it out your self attitude. After almost 30 min we found the room. We occasionally bumped with other people with the same problem."

"Poor room conditions Air conditioning was not working It was very suffocating to stay"

"Excellent staff, and an actual restaurant for breakfast, bed was much better than usual. Used the valet parking. Woke up, opened the app for my EV knowing I needed to find a charging station before starting the 200 mile trip home, only to discover that my car had been fully charged over night! Outstanding!"

"Room was clean and staff was very helpful and friendly. "

"The location is great. The transportation service was awesome."

"Right next to the Airport - pretty easy to get in and out ! "

"Old world ambiance . Great on site resto - Oliver’s."

"Was not informed hot tub was unavailable during check-in. Was not informed of multiple tree removal and 4 full days of maintenance around pool area during check-in. No rest and relaxation during warm and sunny days in Seattle. Let that aid in your imagination. 24-hour notice of a necessary 3D scan of room, requiring two (male) third party visitors to room escorted by front desk staff. Beware of Presence of aggressive smoke sensors located near patio doors. Doors open out, not slide, creating a vacuum. Years as a platinum hotel traveler, first ever smoke fee applied to room. If Another conference scheduled here, will look for off site accommodations."

"Very unsafe neighborhood and the hotel staff was extremely unhelpful on where a safe place to park my oversized truck. Crazy homeless person chased my truck through the parking area they suggested. "