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"The rooms were just too cold. My inlaws had to move hotels because it was so cold and the showers were too difficult for my father in law to navigate. The hotel has such potential and though we were in a newly 'renovated' room, it had a 1990s feel still. Just seems a bit shabby for such a historic and beautiful ship. The step overs in the rooms should maybe be marked or evened out as they are a hazard. Nothing seems really clean. Walls have marks and chips from either the top down to the bottom, frayed carpet, inside closets are dirty and old. Just wasn't worth the price and we got them a different hotel after two nights. I've stayed here before and found it a bit worn down. For the parking, no food included this was a bit dear."

"I stay here once a month and do not like paying the parking fee with a handicap placard. "

"Clean and cosy"

"We always like staying here when visiting my son in Long Beach. Never disappointed"

"Parking was included, staff was able to accommodate needs. No elevator was a huge bummer for accessibility. Great rooms and lighting."

"Helpful "

"Very comfortable "

"Clean room. Good location"

"Enjoy it "