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Reviews of Madam Moon Hotel

3 out of 5
Madam Moon Hotel
17 Hang Hanh Street, Hoan Kiem District, Hanoi

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to a different hotel with elevator when they saw we have seniors with our group. Hanoi has basic accomodations but this hotel has nice staffed lobby. They have arrangements for breakfast at nearby restaurant and they have a great “americanized” vietnamese buffet breakfast. They even let us leave our luggage for a day while we tour halong bay. Vietnamese people are awesome. Do the local walking tours of old town. Overall, they are great!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Gabrielle, Melbourne. Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the lake, old quarter buzz..
Airport Pick-up excellent Quiet bedroom no 101, Madame Moon 2..We were put there for reasons unexplained.. Breakfast Good, Bed very hard...

10/10 Excellent

Kevin, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow!! Place very quiet , clean, and the people Are very nice
Stayed 1 night in Nov 2019

10/10 Excellent

gwangsu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3층인데 엘리베이터가 없어서 좀 힘들긴 했습니다. 여행 목표가 호캉스가 아니어서 숙박 기능만 생각했을때 위치나 조식 여행 서비스 등은 매우 좋았습니다 ~
Stayed 1 night in Oct 2019

8/10 Good

Lene Rahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blev opgraderet og personalet var mega hyggelige og meget søde til at hjælpe. Et dejligt område, men det larmer fra gaden, så man skal ikke forvente ro. Men hyggelige ejendomme i området med smalle høje huse med et værelse pr etage.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli lähellä Hoan Kiem järveä ja Old Quarteria
Hotelli sijaitsee noin 100 metrin päässä Hoam Kiem järvestä ja Old Quarterin reunalla. Sijainti on oikein hyvä. Hotellissa on on kymmenkunta huonetta. Huone oli mukava ja hyvinvarusteltu. Valitettavasti alakerroksiin tuli mopoista liikenteen melua jo 7 jälkeen aamulla. Hyvä buffet aamupala tarjoiltiin läheisessä ravintolassa. Palvelu oli ystävällistä. Hotelli myy maksua vastaan erilaisia retkiä. Ihan kiva pieni hotelli. Samalla kadulla kymmeniä vastaavia hotelleja.
Stayed 3 nights in Sep 2018

10/10 Excellent

Dahee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 체크인할때부터 지내는동안, 그리고 체크아웃 한 이후에도 캐리어 보관때문에 다시 들릴 일이 있었는데 직원분들이 정말 너무너무 친절했었습니다. 이렇게 저렴한 가격에 최고의 서비스를 받고 왔습니다. 호텔위치또한 하노이 여행객들이 가장 많이 들리는 호안끼에호수 바로 코앞에 위치해있어 최고였습니당
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족해요
가격 대비 대단히 만족.
Stayed 1 night in Jun 2018

4/10 Poor

단기여행자, INCHEON, KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
마담문게스트하우스에 예약을 하였으나 현지에서 다른 호텔로 사전 동의를 구하지 않고 바뀜
호텔을 이용하지 않아서 잘 모르겠음. 아마 호텔 예약이 꽉 차서 다른 호텔로 보낸 것 같았으나 사전에 양해를 구했으면 좋겠음.

4/10 Poor

Henry, Paris

Disliked: Staff & service, property conditions & facilities
Nous avons eu la désagréable surprise de nous faire loger dans autre hotel après que la personne de l'acceuil de Madam Moon Guesthouse nous ait proposé de nous vendre des séjours et transports sans succès car nous étions fatigués de la journée et voulions nous reposer. Je déconseille cet hôtel