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Hanoi Sena Hotel & Travel

2.5 star property
Hotel with a 24-hour business centre, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Sena Hotel & Travel

Reception
1 bedroom, premium bedding, down duvets, memory-foam beds
Reception
1 bedroom, premium bedding, down duvets, memory-foam beds
Executive Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds
Hanoi Sena Hotel & Travel sits just steps from the Old Town Night Market and St. Joseph's Cathedral. Guests enjoy free in-room WiFi while the multilingual staff helps arrange bike rentals for city exploration. The 24-hour business center keeps work flowing even during vacation.

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Triple Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Family Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Map
3A Pho Hang Hom,Hoan Kiem,Hanoi, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Dong Xuan Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Hanoi Garden - ‬2 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪The Hanoi Cafe - ‬1 min walk

About this property

Hanoi Sena Hotel & Travel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Sena Hotel & Travel provides dry cleaning/laundry services, a 24-hour business centre and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Bike hire, a porter/bellboy and multilingual staff
  • Tour/ticket information, a computer station and a lift
  • A front desk safe, a 24-hour front desk and a reception hall
Room features
All 50 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

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Reception

The West Hotel & Spa

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  • Spa
  • Free WiFi
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9.0 out of 10, Wonderful, 147 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hanoi Sena & Travel Hanoi
Hanoi Sena Hotel & Travel Hotel
Hanoi Sena Hotel & Travel Hanoi
Hanoi Sena Hotel & Travel Hotel Hanoi

Frequently asked questions

Is Hanoi Sena Hotel & Travel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Sena Hotel & Travel?

This property doesn't offer parking.

What time is check-in at Hanoi Sena Hotel & Travel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hanoi Sena Hotel & Travel?

Checkout is at noon.

Where is Hanoi Sena Hotel & Travel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Gai Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 19 minutes.

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Hanoi Sena Hotel & Travel Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 4 out of 9 reviews

6.4/10

Cleanliness

5.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

hafizszul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Near to town, easy public access. Will repeat again in future
Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a big joke. At the arrival no room available. Relocation in another hotel in the same street ( lucky 2) but the hotel was so bad !! The picture of the property are fake. Not recomendable at all
Stayed 2 nights in Mar 2024

2/10 Terrible

Keith

Disliked: Staff & service, amenities, property conditions & facilities
Issues from the moment we got there with the reservation. Room description on Expedia not accurate. NOT memory foam mattress. Felt more like a board. The staff were mostly unattending and more interested in their phones. Overall our worst hotel experience in Vietnam. Stay away!

2/10 Terrible

lisa

Disliked: Staff & service
Booked and paid for this a few weeks before arrival getting a good deal. No room available on our arrival, they tried putting us in a substandard spot that reeked of smoke saying it was the same hotel! They must think we are stupid. Receptionist wasn't bothered (we found out it happens all the time) he just said we can get a refund if we want from expedia. Err no, i want the hotel room i paid for. Eventually got a hotel that was part of their group that was fine. Out of interest we asked about booking an extra night at the one we stayed in, they told us they were full. Guess what...rooms available online via expedia. Reported to expedia so it doesn't happen to others but they weren't interested. Will be wary of using expedia now.
Stayed 4 nights in Mar 2024

6/10 Okay

SEUNGJUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no se parecen en nada a la realidad
Stayed 4 nights in Apr 2024

6/10 Okay

Say Huat

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Keith

Disliked: Staff & service, amenities
Messed our reservation with 4 rooms. Sent us to another hotel with terrible rooms and then had to load everything back up and return the next day. Then had to move rooms again. Hardly even an apology. This place isn’t managed at all and is the worst of the many places I have ever stayed in the old quarter. Run for your life!!
Stayed 4 nights in Mar 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024