The service was fantastic, but there were a few issues at the hotel.1. There was no WiFi internet connection for the first day I was there. 2. The room had a lot of noise coming from the bathroom, I think related to the water heater. I was able to reduce the noise by shifting the level on the shower. 3. There was water leakage in the bathroom and the room just felt really musty. The bed was also too soft for my preference.
All of that said, the staff made every effort to make the stay enjoyable and deserve recognition for the great service they provided and efforts to resolve the WiFi issue.