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Reviews of Cinnamon Cathedral Hotel

2.5 out of 5
Cinnamon Cathedral Hotel
No.38 Au Trieu Street, Hoan Kiem, Hanoi, HAN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best
This is the best hotel in Hanoi in terms of service. Feels truely like coming home when you meet the staff after a long day out.
Stayed 2 nights in Apr 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in old Hanoi
Great location even if the Cathedral bells mean you don’t need an alarm clock! Friendly staff and a good breakfast. Will stay there again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice hotel. Quaint and well kept. Staff are friendly and breakfast has wide selection with individual serving. The hotel manager is a very warm personality who goes out to meet the needs of the guests. However, if you are thinking of booking a land tour, I would strongly advise you not to book through the hotel as the price could be as high as double from what you pay outside. Quality is probably the same as there are so many so competition is keen.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It may be higher priced than some of the other surrounding mini-hotels, but the Cinnamon Cathedral is worth shelling out a little extra cash. Located right next to the historic Nha Tho Lon (cathedral) of Hanoi and removed from the oppressive noise and chaos of the Old Quarter, the Cinnamon Cathedral also gives you delightful staff, free breakfast, and if you're on the cathedral side, great views. Almost every room has a balcony and all have ceiling fans, adding fresh circulating air and greatly contributing to the appeal.
Stayed 3 nights in Nov 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place.
Stay here! The location is amazing, great breakfast and the staff is beyond perfect. This was a last minute booking and on every site, they have one of the highest ratings I have seen in Hanoi. You are on this cute street right in the heart of everything. The front desk staff sat with me and told me about the area, where to go and what to do. They didn’t try to book tours or get money out of us or send up to a travel agency....their info was genuine and honest. They provided a map asked us what we wanted to do during our visit as we sipped our welcome drinks. 10 out of 10 service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff was super nice and very caring. They arranged transportation to airport, recommended restaurants, remembered about what I preferred for breakfast, They always went the extra mile. Great location.
Stayed 3 nights in Mar 2018

10/10 Excellent

Lilian & Mirja, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location,
The staff of Cinnamon Cathedral is friendly, welcoming and helpful. The location is great in between the Old Town and Frech quareter. The rooms and clean and tastefully decorated. We recommend Cinnamon Cathedral for anyone visiting Hanoi.
Stayed 3 nights in Mar 2018

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect especially worth the rooms that look out onto the Church.
Stayed 1 night in Mar 2018

6/10 Okay

Gerry Cheong, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Little Cosy Hotel
This Hotel have a veiled custom of asking Hotel guest to taking off their shoes at the lobby shelf to exchange for sandal wear, and climb up the stairs to the rooms, without our shoes. The room we stayed have little space for 3 persons, often we will get our shin knock on the bed corner which is perturb out. There is free coffee with a kettle, but no teaspoon to provided. One late night I went for a beer at a nearby pub, went I get back to the Hotel about 11.45pm I was shock to see the hotel entrance was shut down by the auto aluminium gate. For 5 minutes I was wondering what to do outside in the cold, as I was without a phone with me. Lucky I notices a belt button beside the door.
Stayed 3 nights in Dec 2017

8/10 Good

cat, UK

Liked: Staff & service, room comfort
Great location near to Bustling street. Safe area
Clean hotel, great area. Decor a bit tired but clean enough. Good staff. Good choice at breakfast. Free foot massage and cocktail

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, convenient location and friendly staff. Only down side is no elevator in the hotel so you have to use the stairs.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right where everything is
We went in the last week week of Nov and the weather was cold which made walking comfortable. When you need a rest you can always slip into the many cafes or restaurants that are easy to spot. The hotel is walkable distance to Old Quarters and the market. Just a few steps you will find many tour agents which cater to hikes, one day tour outside Hanoi. Liked the breakfast. Simple and yet delicious! The staff are always cheerful and it has the feel of family!
Stayed 4 nights in Nov 2017

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location!
Stayed 1 night in Jul 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome boutique hotel near cathedral in Hanoi...
This is a great hotel in Hanoi, I hiAfter much online research, my family and I decided on this particular hotel because of its proximity to the Cathedral which provides a really wonderful and moody French colonial setting. The Hanoi cathedral church bells ring every hour just like they do today in provincial cities across France. We had a great room with three beds (one huge king-sized and two queen-sized beds for the kids) on the second floor overlooking the cathedral. Our room had a lovely high ceiling and really nice contemporary decoration, not at all tacky. And above all the room and was really spacious and clean, perfect with a huge outdoor balcony with plants. Bathroom was huge with big bath tub and shower a decent selection of pampering stuff, and nice blue mosaic tiles. The young hotel staff were super friendly at all times of the day and night and breakfast was nice too. Price was good, and we were very happy for our three night stay, absolutely zero complaints!!!

10/10 Excellent

Elsa, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service
We stayed at the hotel for 3 nights while in Hanoi. As there were three of us, we were given the largest room at the very top with an awesome view of the Cathedral. The staff however are the ones who make this gem of a place shine so bright! Always happy and ready to help, they go out of their way to make your stay a memorable one. With personalised bed stories handed at reception and weather forecasts; the attention to detail is incredible. We will certainly be recommending this hotel to everyone we know and hope to come back to stay soon.
Response from Thuy Thuy.Ms on 17 Mar 2017
Dear Elsa, It's so great when we receive your lovely comment here. We would love to say thank you so much for choosing our hotel and staying with us. Whenever you come back, please dont hesitate to contact us, we will do our best to serve you again. Love from Cinnamon Cathedral Hotel

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レセプションのyeuさんを始め、スタッフは皆とても親切で、優しかったです。501の部屋は、天井が高くて、明るくて、広くて、眺めがとても良かったです。階段を登る価値がありました。浴室で履くサンダルを持っていけばよかったです。近くにスーパーもあり、観光にも食事にも買い物にも便利な立地でした。
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

MIHO

Liked: Cleanliness, staff & service, room comfort
ハノイ大聖堂すぐの便利で好立地な快適ホテル
とにかく便利！ 初めてのハノイで地理感覚がつかめていなくても、ハノイ大聖堂横の道を50mほど入った好立地なので、誰でも迷わず必ず辿り着ける。 フレンドリーなレセプションの方々は皆親切。 部屋は天井が高く、バスルームも広々として使いやすい。 シンプルでオシャレなインテリアを意識してか…間接照明のため暗くなると不自由だった。 WiFiも良好！
Stayed 1 night in Oct 2019

10/10 Excellent

tomo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利な場所、親切なスタッフ、眺めも素晴らしかったです。朝食は種類が少ないけど美味しい！
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particuly liked the location, the staff and the breakfast.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
エレベーターがないこと、部屋がカビ臭い点は評価減
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good to stay in this hotel. Kind people, clean stuffs, and delicious breakfast. But it was a little bit noisy outside in the morning.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

CHE大好き

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの細やかな心遣いと清潔でオシャレな部屋
セント ジョセフ教会(ハノイ大聖堂)のすぐわきにひっそりと建つホテル。 利用した部屋は4階のスイートで、壁は白を基調とし、家具はアンティーク調で天井は高くシーリングファンがついており、バスルームはタイル張りで大き目の浴槽付、そしてバルコニーからの眺めはは一面に広がる教会が‼ 一瞬ここはどこ？ヨーロッパ？？という錯覚にとらわれる素敵な部屋でした。 そして、スタッフ全員が滞在を目一杯満喫できるよう細かな心遣いで接してくれとても心地よかったです。朝食は一階のフロアに併設されているカフェでとる形式でした。カフェということもありメニューがとても豊富でプレーンオムレツが美味しかったです。 ハノイへは何度も来てますが、今までで一番心地よく印象的なホテルでした。
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
NICE VIEW but...
大教会の真横のホテル。部屋からは素晴らしい眺め(チャーチビュー) 5階のルーフトップにある501号室に宿泊したが、天上が高く、解放感があり、清潔で小洒落たお部屋。 バルコニーも広々として、部屋からは素晴らしい眺め。 立地も良く、旧市街やホアンキエム湖は徒歩圏内。ホテルスタッフは英語も通じるし、親切。帰りは空港までuberで行ったが、運転手に行き先(ノイバイ空港国内線)を伝えてくれた。(ハノイはuberが使えて便利だが、運転手はあまり英語が話せない) とても好みのホテルだったのだが、難点はエレベーターがない事と教会の鐘の音！ 5階までの階段が結構キツイのと、深夜も30分おきに鳴り響く鐘の音で残念ながら熟睡できず。。 朝も5時に3分くらい鳴り響く鐘の音で目が覚めます。 朝早くから活動しだすハノイの街には朝5時の鐘は馴染みの光景なのでしょうが、耳栓をしても気になって寝れなかったので、ビューとロケーションは素晴らしかったが、次回泊まるかというと、微妙なところ。
Stayed 2 nights in Mar 2018

8/10 Good

PO JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言都蠻不錯的,唯獨沒有電梯對行李很重的客人會很不方便...
Stayed 2 nights in Jan 2018

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet hotel
We stayed at Cinnamon Cathedral for three days and found it exceedingly pleasant, comfortable and quiet. Highest recommendations for location and staff as well.

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities
Jul- och nyårsresa
Bra läge i centrala delarna av Hanoi, gångavstånd till det mesta. Frukost ingår i rumspriset, vilket var en fördel. Mycket vänligt bemötande av hotellpersonalen. Bor gärna här igen. //Monica & Göran
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
精緻寬敞的小酒店
旅館房間非常寬敞乾淨，同時很有當地建築特色，工作人員也都很親切。早餐精緻而且美味。唯一的缺點只有一早教堂的鐘聲有點擾人，但是個很值得嘗試的小酒店。
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호안끼엠 성당에서1분거리 위치좋고 깨끗하고 추천합니다
첫째날 네이버에서 스팬둘라? 평점보고 하루 롯데호텔에 하루 마지막날 시나몬호텔에 있었는데 가성비나 시설 청결도 다 합쳐서 여기가 훨씬좋아요! 담에 하노이가면 여기로 갈 생각입니다! 조식도 메뉴판으로 주문하는데 깔끔하고 에그커피 도 맛있고 암튼 전체적으로 완전만족해요^^
Stayed 1 night in Sep 2017