Check-in start time: 1 AM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 1 AM
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Double Black Hotel Hakuba
Double Black Hakuba
Double Black Hotel Hotel
Double Black Hotel Hakuba
Double Black Hotel Hotel Hakuba
Frequently asked questions
Is Double Black Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Double Black Hotel?
Check-in start time: 1 AM; check-in end time: 10 PM.
What time is check-out at Double Black Hotel?
Checkout is at 1 AM.
Where is Double Black Hotel located?
Situated in Hakuba, this hotel is within a 15-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Hakuba Ski Jumping Stadium and Happo Information Center are also within 10 minutes.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Double Black Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 6 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 6 reviews
8 - Good
0
Rating 6 - Okay. 3 out of 6 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
7.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10
Loved the restaurant, great service in the morning for breakfast!
The Onsen was a nice benefit and usually empty.
Very helpful staff!
Dave
Stayed 7 nights in Feb 2025
6/10
The Onsen and restraunt was not in operation. The breakfast was minimal . The staff tried their best but it felt really like end of season. Dispite that some of the staff were wonderful and made the trip. Room very small.
Alan
Stayed 5 nights in Mar 2023
6/10
The hotel opened 20 December after 2-3 Years. We checked in 21 December. The heating system (pipes) were challenged meaning a constant banging (average 10 mins) night and day during our 8 night stay. Plumbers were not able to fix.
Super attentative service from Verie and the drivers - always helpfull.
The hotel was manned by skiiers for a seasonal job which meant none or very little attention to detail eg coffee machine were attended by 3-4 staff in order to learn so huge waiting time for a Latte/cappuchino - but they tried their best.
Room was good for 2 adults and I can not recommend to stay 3 in a normal room. The sleeping couch is not fit for adults/teenagers.
We think, had it not been for Verie and great drivers the stay lacked general service level and an updated room.
Henrik
Stayed 8 nights in Dec 2023
6/10
Staff were friendly, breakfast buffet was small but okay. Rooms were a good size but I wasn’t really happy with the room cleaning. I stayed 5 nights and my sheets weren’t changed once. That would normally be okay except my partner had an unexpected nosebleed and got a little bit of blood on our doona and it sat there for 5 nights. When our room would get ‘made up’ the staff would just reposition the doona, where they would clearly see the blood, instead of changing it. It was just a bit gross and for the price per night I had hoped they’d change it. Also our room was only vacuumed once our whole stay. It just left me feeling disappointed, I really enjoy a clean room and I splurged with this hotel. I don’t think I’d stay here again.
Morgan
Stayed 5 nights in Feb 2024
10/10
A lovely place to stay with really friendly and helpful staff.
John
Stayed 5 nights in Mar 2020
10/10
We loved our stay at the Double Black. I think the best thing about it is the staff who couldn't have been more helpful or more friendly - there was nothing they wouldn't do for us, driving us around and knocking on my sick son's door during the day. The hotel has a nice atmosphere and a good vibe in the bar in the evening and the food in the restaurant is fabulous. Would definitely go back!