Recent Reviews for Hainan Airlines

Jan 14, 2020

It would be nicer if Food/drink quality and variety can be further improved. For instance, the snacks are running out. The juice are running out quickly.

Jan 8, 2020

they have a bag that full of stuff like toothbrush, socks and eyes musk, however not many of them have been used by customers. Please can expedia contact witht them so that they can cancel to provide this bag and claim to support the evnironment.

Nov 17, 2019

Transported our race bikes safely and used fragile stickers. Provided a dessert and birthday card for my wife on the dateline . Would use again and Hainan provided a fantastic service throughout our trip to China across 4 flights. Thank you

Aug 7, 2019

We never had a short (45 minutes) flight quite like this. It was great and the service was excellent!

Jul 3, 2019

Haaaard Delay in baggage in airport 2, at coming back (:~;:) beijing

Mar 16, 2019

My In flight entertainment ....the sound would not work properly in spite of swapping earphones....luckily there was no one sat next to me - so I used that seats film & sound in effect had two screen on the go in order for me to watch films etc.....lucky though. i’ve Told Hainan Airlines about this particular seat problem. Also, their in flight announcements were very very difficult to hear . Was on an A333

Oct 21, 2018

I’m very happy with the service

Sep 1, 2018

My thanks to Hainan ground and cabin crew for going out of their way to be helpful, as I was travelling with a broken foot and needed their assistance.

Aug 26, 2018

Excellent airline

Aug 20, 2018

Staff were unfriendly - they should know it does not cost anything to smile. You should put a sign up asking people not to spit or making noise to spit as I found this very rude and offensive. There could have been better film options in English.

Is Hainan Airlines a good airline?

Hainan Airlines pride themselves on providing a high-quality service for their customers, and this is supported by their customer feedback. Don’t believe us? Check out some of their customer reviews on our page, you won't be disappointed.

Is Hainan Airlines safe?

We can confirm that Hainan Airlines is dedicated to ensuring that all of their passengers can travel in a safe and comfortable environment during these challenging times. Check their website, where you can find detailed information regarding the Covid-19 guidelines and policies that are in place to minimise the risk of spread and maximise passenger safety.

Are Hainan Airlines flights cancelled due to Covid-19?

At Expedia we are committed to providing live flight information for all of our selected routes. Visit our customer service portal to find out if there are travel advisories for your Hainan Airlines flight route.

How to cancel Hainan Airlines flights online?

To cancel your Hainan Airlines flight visit your itinerary and enter your itinerary number. This can be found in the email confirmation you received when you booked your Hainan Airlines flight. Once in the itinerary click on "Manage reservation" & select "Cancel flight".

How to get cheap Hainan Airlines flights?

To find cheap Hainan Airlines flights, check out the deals on this page, or use our search bar by entering your preferred travel dates and destination. Being flexible on your travel dates will usually provide cheaper results, with connecting flights being cheaper than non-stop in most cases.

What is the carrier code for Hainan Airlines?

The IATA code for Hainan Airlines is (HU).