Title: Syrena Cruises Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Syrena Cruises

Travelers savor authentic Vietnamese cuisine on board before kayaking through crystal waters or simply relaxing with panoramic views of Halong Bay

## Photo gallery for Syrena Cruises

![Lounge - Syrena Cruises (Ha Long)](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/8ab0d406.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Deluxe Double or Twin Room S2 - Private Balcony | Living area - Syrena Cruises (Ha Long)](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/17d49f1e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Kayaking - Syrena Cruises (Ha Long)](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/4a8e84aa.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Meeting facility - Syrena Cruises (Ha Long)](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/bef4450d.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Buffet - Syrena Cruises (Ha Long)](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/0ec249e9.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Syrena Cruises offers a unique blend of adventure and relaxation. Indulge in continental breakfast, explore the rooftop terrace, or unwind at the coffee shop while planning your next activity like boat tours or spelunking. With an arcade/game room and Lotus restaurant serving Vietnamese cuisine for all meals, this upscale cruise ship has something for everyone.

## Reviews

9.0

Wonderful

## Popular amenities

- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
- Bar

£195

includes taxes & fees

15 Feb - 16 Feb

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## Room options

All rooms

1 bed

2 beds

3+ beds

Showing 18 of 18 rooms

### View all photos for Deluxe Double or Twin Room S1 - Ocean View

![View from room](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/a20d7cb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double or Twin Room S1 - Ocean View

### Highlights

Soundproofed 

Air conditioning 

Premium bedding 

Bidet 

Rainfall showerhead 

Private bathroom 

Hairdryer 

Free bottled water 

- Ocean view
- 161 sq ft
- Sleeps 4
- 1 Queen Bed OR 2 Single Beds

### View all photos for Deluxe Double or Twin Room S1 - Private Balcony

![Deluxe Double or Twin Room S1 - Private Balcony | Balcony view](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/2236c7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double or Twin Room S1 - Private Balcony

### Highlights

Balcony 

Separate sitting area 

Soundproofed 

Air conditioning 

Down duvet 

Premium bedding 

Bathrobes 

Rainfall showerhead 

- Bay view
- 161 sq ft
- Sleeps 4
- 1 Double Bed OR 2 Single Beds

### View all photos for Luxury Suite with Spa Bath S1

![View from room](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/6eff7583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite with Spa Bath S1

### Highlights

Soundproofed 

Air conditioning 

Down duvet 

Separate bedroom 

Premium bedding 

Blackout curtains 

Bathrobes 

Rainfall showerhead 

- Bay view
- 226 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed

### View all photos for Deluxe Double Or Twin Room With Balcony S1 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/w660h437x0y3-ea404a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Balcony S1 - 2 Days 1 Night

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Ocean View S1 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/73554e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Ocean View S1 - 3 Days 2 Nights

- Sleeps 2

### View all photos for Deluxe Double or Twin Room S2 - Ocean View

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/71113519.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double or Twin Room S2 - Ocean View

### Highlights

Soundproofed 

Air conditioning 

Premium bedding 

Bathrobes 

Rainfall showerhead 

Bidet 

Hairdryer 

Private bathroom 

- Ocean view
- Sleeps 4
- 1 Queen Bed OR 2 Single Beds

### View all photos for Deluxe Double or Twin Room S2 - Private Balcony

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/8f935012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double or Twin Room S2 - Private Balcony

### Highlights

Balcony 

Soundproofed 

Air conditioning 

Premium bedding 

Bathrobes 

Rainfall showerhead 

Bidet 

Hairdryer 

- Sleeps 4
- 1 Double Bed OR 2 Single Beds

### View all photos for Luxury Suite with Spa Bath S2

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/4c62c72e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite with Spa Bath S2

### Highlights

Soundproofed 

Air conditioning 

Separate bedroom 

Premium bedding 

Bathrobes 

Rainfall showerhead 

Bidet 

Hairdryer 

- 1 bedroom
- Sleeps 4
- 1 Double Bed

### View all photos for Deluxe Double Or Twin Room With Ocean View S1 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/73554e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Ocean View S1 - 2 Days 1 Night

- Sleeps 2

### View all photos for Luxury Suite With Spa Bath S1 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/115af3eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite With Spa Bath S1 - 2 Days 1 Night

- Sleeps 2

### View all photos for Luxury Suite With Spa Bath S1 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/ba8d86e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite With Spa Bath S1 - 3 Days 2 Nights

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Ocean View S2 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/3249fd93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Ocean View S2 - 2 Days 1 Night

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Ocean View S2 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/6c367137.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Ocean View S2 - 3 Days 2 Nights

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Balcony S2 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/w660h437x0y3-ea404a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Balcony S2 - 2 Days 1 Night

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Balcony S2 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/w660h437x0y3-ea404a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Balcony S2 - 3 Days 2 Nights

- Sleeps 2

### View all photos for Luxury Suite With Spa Bath S2 - 2 Days 1 Night

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/ba8d86e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite With Spa Bath S2 - 2 Days 1 Night

- Sleeps 2

### View all photos for Luxury Suite With Spa Bath S2 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/6c367137.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Luxury Suite With Spa Bath S2 - 3 Days 2 Nights

- Sleeps 2

### View all photos for Deluxe Double Or Twin Room With Balcony S1 - 3 Days 2 Nights

![Premium bedding, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6850000/6841800/6841788/w660h437x0y3-ea404a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Or Twin Room With Balcony S1 - 3 Days 2 Nights

- Sleeps 2

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## About the area

Ha Long is home to Syrena Cruises. Ha Long Bay and Tuan Chau Beach reflect the area's natural beauty and area attractions include Tuan Chau Park and Dragon Park. Travelling with kids? Consider Typhoon Water Park and Sun Wheel Ha Long. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Ha Long travel guide](https://www.expedia.co.uk/Ha-Long.dx6055449)

[View more Cruise ships in Ha Long](https://www.expedia.co.uk/Ha-Long-Cruise-Ships.d6055449-aaCruiseShips.Travel-Guide-Accommodation)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.92357%2C106.98983&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P3dZiL2tPJh_keCTp0xszjxwTzw=)

26-27 Tuan Chau Port, Tuan Chau Island, Ha Long, Quang Ninh

### What's nearby

- ![Halong Bay Marina](https://images.trvl-media.com/place/6229344/b96e02b3-b887-4f7b-beaa-9af866344c07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Halong Bay Marina  
29 min drive \- 11.6 miles
- Tuan Chau Beach  
3 min walk \- 0.2 miles
- Dolphin Club  
8 min walk \- 0.5 miles
- Tuan Chau Park  
12 min walk \- 0.7 miles
- Ha Long Night Market  
15 min drive \- 5.3 miles

### Getting around

- Ga Ha Long Station  
14 min drive
- Haiphong (HPH-Cat Bi)  
47 min drive

### Restaurants

- Bunny’s  
4 min walk
- nhà hàng thq  
7 min drive
- onze feestboot in Halong Bay 🚢🎉  
3 min drive
- Magnolia Restaurant  
11 min drive
- Pool Bar  
12 min drive

## About this property

### Syrena Cruises

Upscale family-friendly cruise ship near Ha Long Bay 

Free continental breakfast, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Syrena Cruises. The on-site Vietnamese cuisine restaurant, Lotus, offers breakfast, lunch and dinner. Enjoy on-site activities, such as boat tours, spelunking and kayaking. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi. 

Additional perks include: 

- A round-trip airport shuttle (surcharge), 1 meeting room and smoke-free property
- A banquet hall, tour/ticket information and concierge services
- A TV in reception, wedding services and a front desk safe

Room features 

All guest rooms at Syrena Cruises have thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning. 

Extra conveniences in all rooms include: 

- Bathrooms with rainfall showers and bidets

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![Interior detail](https://images.trvl-media.com/lodging/106000000/105890000/105888300/105888242/cb5f61ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- 24-hour return airport shuttle (surcharge)
- Cruise terminal shuttle (surcharge)

### Food and drink

- Free continental breakfast available daily 6:30 AM to 7:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli

### Restaurants on site

- Lotus

### Things to do

- Arcade/game room
- Boat tours
- Kayaking
- Spelunking
- TV in common areas

### Family friendly

- Arcade/game room
- Free babysitting
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage
- Newspapers in lobby
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services

### Business services

- Meeting room

### Outdoors

- Rooftop terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in room
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)

### More

- 4 floors
- Banquet hall
- Built in 2011
- Smoke-free property

## Room amenities

### Bedroom

- Premium bedding

### Bathroom

- Bidet
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided

### Food and drink

- 24-hour room service
- Free bottled water

### More

- Air conditioning
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 11:00 AM; check-in end time: 12:30 PM 

Minimum check-in age - 18 

### Check-out

Check-out before 10:30 AM

### Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation 

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property 

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking 

For any questions, please contact the property using the information on the booking confirmation 

Information provided by the property may be translated using automated translation tools 

This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM.

This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM.

Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 2700000.0 per day.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### Optional extras

- Airport shuttle fee: USD 100 per person (one way)
- Airport shuttle fee per child: USD 60 (one-way), (from 6 to 11 years old)
- Rollaway bed fee: USD 2700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted 

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards 

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room 

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

This property does not have any lifts 

No pets and no service animals are allowed at this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Syrena Cruises

Syrena Cruises Boat

Syrena Cruises Boat Halong

Syrena Cruises Halong

Syrena Cruises Cruise

Syrena Cruises Boat Ha Long

Syrena Cruises Boat

Syrena Cruises Ha Long

Cruise Syrena Cruises Ha Long

Ha Long Syrena Cruises Cruise

Cruise Syrena Cruises

Syrena Cruises Ha Long

Syrena Cruises Cruise Ha Long

## Frequently asked questions

### Is Syrena Cruises pet-friendly?

### How much does it cost to stay at Syrena Cruises?

### What time is check-in at Syrena Cruises?

### What time is check-out at Syrena Cruises?

### Does Syrena Cruises provide a shuttle to the airport?

### Where is Syrena Cruises located?

## Have a question?

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## Reviews

## Syrena Cruises Reviews

9.0

### Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 9.0

Cleanliness

### 9.4

Location

### 9.2

Staff & service

### 8.2

Property conditions & facilities

10 - Excellent

18

8 - Good

11

6 - Okay

3

4 - Poor

0

2 - Terrible

0

## Reviews

### 8/10 Good

#### Frederic

21 Apr 2024

Liked: Staff & service

#### Good experience but could be improved 

The ship is definitely older but functional. Friendly staff and helpful. Bring water as they charge for it through the cruise (all beverages are for sale). They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!). Overall worth it but if I was to go again, I would do a longer cruise or a day cruise.

##### Frederic

Stayed 1 night in Apr 2024

### 8/10 Good

#### Keiichi

29 Feb 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

#### 船の老朽化を除き、一度乗って体験するが良い。

食事は、夕食はまずまず。朝食は 頂けない。ブランチは合格点だが、イマイチ。我々が利用した日の食事が毎回同じだとしたら、工夫が足りない。出身国が分かっているから、出来るだけ研究してそれに合わせられれば、合格だが、クルーザーと言うことを考えると、少し研究する必要ありと思う。 マネージャーの愛想良さ、努力、それに親切さはとても感じが良かった。船が建造されて10年と聞いたが、木造部分がかなり痛んでいた。幾クラシックの種類の船と言っても、少しずつ改良すべきだ。朝食とブランチの時間が近すぎて、一考を要する。船内のもてなしを再検討する必要有りと思われる。船長の航行操作が完璧、素晴らしかった。船室のドアが傷んでいて、鍵が上手く開け閉め出来ない。要修理、また、室内の蛍光灯が一つ切れていた。チェックが足りない。

##### Keiichi

Stayed 1 night in Feb 2020

### 10/10 Excellent

#### Inge Marie

18 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### bedste tur

Fantastik god service ombord, maden var super og værelserne var rene og pæne. Vi var heldige at få værelse på 1\. sal hvilket betød en fantastisk udsigt til bjergene

##### Inge Marie

Stayed 1 night in Feb 2020

### 6/10 Okay

#### Mark

1 Jan 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats 

##### Mark

Stayed 1 night in Dec 2019

### 10/10 Excellent

#### David

14 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service and food 

##### David

Stayed 1 night in Dec 2019

### 10/10 Excellent

#### Verified traveller

9 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain 

##### Verified traveller

Stayed 1 night in Nov 2019

### 10/10 Excellent

#### NT

8 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.

##### NT

Stayed 1 night in Nov 2019

### 8/10 Good

#### Cuong, Australia

9 Jan 2019

Liked: Cleanliness, room comfort

Very touristy activities and crowded. Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly! Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.

##### Cuong

Stayed 1 night in Jan 2019

### 8/10 Good

#### Verified traveller

23 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good arrangement, staff is kind & helpful. Wifi on boat is weak.

##### Verified traveller

Stayed 1 night in Dec 2018

### 10/10 Excellent

#### Wendy, Buderim, Australia

28 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.

##### Wendy

Stayed 1 night in Sep 2018

### 10/10 Excellent

#### Verified traveller

31 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a lovely trip. Enjoyed the cruise and the food. Thanks 

##### Verified traveller

Stayed 2 nights in May 2018

### 8/10 Good

#### toraji, Sapporo,JAPAN

8 May 2018

Liked: Cleanliness, staff & service

#### 満足感は高いです

１泊２日で利用しました。良かった点は、スタッフの対応の良さ。上陸時や船内の料理体験、イカ釣り体験などでは、親切に応対してくださいました。 船室と料理は、ものすごく良いとはいいませんが、及第点には達していると思います。広めの客室をリクエストして、その通りになりましたが、細長い部屋なので、寝室自体はそれほど広くはありません。 クルーズコースは一般的なものですが、いわゆる「サプライズ洞くつ」に寄れたのは良かったです。あとで知りましたが、別の船では１泊２日しても、ここに寄れないものも実際にあるようで、感動がまったく違うと思います。 やや残念な点は、風景に関しての情報提供が少ないところでしょうか。ハロン湾には、いろいろな形の岩があって、名前もついているように日本のガイドブックには書かれています。しかし、クルーズ中にそれらの紹介はありませんでした。不思議に思って、スタッフの一人に伝えると、そこからは親切に「あれはベトナムのお札に描かれている岩だ」などと丁寧に案内してくれました。同乗の外国人客からは「君たちのリクエストで、コースも少し変えてくれたようだ。ありがとう」と声を掛けられました。最初から案内があるのがベストかもしれませんが、この船のスタッフのフレンドリーさを考えると、いろいろ話しかけてみるといいかもしれません。

##### toraji

Stayed 1 night in May 2018

### 8/10 Good

#### Verified traveller

6 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice people and efficiently run trip. The rooms were in good condition with effective facilities.

##### Verified traveller

Stayed 1 night in Apr 2018

### 8/10 Good

#### Stefano

26 Mar 2018

Liked: Cleanliness, staff & service

#### Halongbucht-Tour im März

Die Cruise in der Halongbucht war sehr schön. Ebenso das Schiff.. Der Transport mit dem Bus von Hanoi in die Bucht (ebenso zurück) dauerte jedoch viel länger als angegeben.Auch mussten wir vor der Rückfahrt 2 Stunden auf dem Schiff im Hafen auf den Bus warten. Die Crew war freundlich und hilfsbereit. 

##### Stefano

### 10/10 Excellent

#### Sam

3 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great boat, great staff.

Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.

##### Sam

Stayed 1 night in Dec 2017

### 10/10 Excellent

#### Elaine, Philippines

18 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### enjoyable stay

Syrena cruise staff were all very helpful & very friendly. The Syrena van that picked us up from our hotel in Hanoi was big & comfy, (plenty of room for luggage) with free wifi & bottled water which were very handy for the almost 4 hours trip to Halong bay. The Syrena staff helped us carry our luggage onto the boat, we were very well looked after. We had a double room with balcony for added privacy. We had our designated dining table in the dining room with little flags representing the country were the guests were from. There's plenty of good food. On the first day, we visited places like the Surprise Cave, really surprising as it is huge, the views from the outside decks were excellent. Then visited the Ti Top island, climbing up the top is all worth it, for another magnificent views of Halong bay! Had fun & good exercise at the same time! Then dinner time, more good food on the boat with food demonstration & actual guests participation in Vietnamese spring roll making. 2nd day, taichi on the deck, early breakfast then kayaking & cruising on a sampan boat along Luon tunnel caves. Then brunch before check out. A wonderful experience indeed. Thumbs up & best wishes to Syrena Cruise.

##### Elaine

Stayed 1 night in Oct 2017

### 10/10 Excellent

#### Verified traveller

22 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Super croisière en baie d'Halong !

Super croisière 2 jours/1 nuit sur la baie d'Halong ! Nous avons été surclassés en suite sur cette réservation de dernière minute avec boissons et corbeille de fruits. Beau bateau avec un équipage très agréable et sympathique.

##### Verified traveller

Stayed 1 night in Sep 2017

### 10/10 Excellent

#### LEE, Korea

29 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 친절하고 좋아요

직원분들 친절하고 시설도 마음에 들어요 미지막날 늦게 하노이로 밴을 타고 갔어야하는데 기다리는게 지루할까봐 커피랑 음료도 주셨습니다 하롱베이 크루즈 어딴걸로하실지 고민이시라면 전 시에나크루즈를 추천합니다

##### LEE

Stayed 1 night in Aug 2017

### 6/10 Okay

#### jiyun

21 Aug 2017

Liked: Staff & service

Disliked: Cleanliness

#### 너무 기대했나봅니다.

후기가 좋아 너무 기대했나봅니다. 여기 호텔스닷컴에는 4성이라고 적어뒀는데, 3성 아닌가요? 엄지손가락보다 큰 바퀴벌레가 발코니에 기어다녀 나가보지도 못하고, 다음날 하필 내 방앞에 또다른 바퀴벌레가 뒤집어져서 발을 허둥이고 있는 모습을 보니 온몸에 소름이 돋았습니다. 사진처럼 방이 좋지 않아요. 낡은 티가 납니다. 천정에서 물이 새요. 화장실은 문이 없고 커튼으로 쳐져있습니다. 사진을 너무 믿지 말고 가야되요. 그리고 저녁식사는 서양인에게는 코스로 제공하고, 동양인에게는 뭉텅이로 내놓나봅니다. 밥 나오는 거 보고 식욕이 싹 사라집니다. 기본적으로 코스라고 했으면 코스로 줘야죠, 아니 그렇게 뭉텅이로 내놓을거면 물어봤어야죠? 직원들은 전반적으로 친절했으나, 일부러 못알아 듣는 척 하는 직원도 있답니다. 가격대비 좋다고 할 수 있을지 모르겠네요.

##### jiyun

Stayed 1 night in Aug 2017

### 10/10 Excellent

#### Verified traveller

23 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Amazing, Gorgeous, Must Go.

A highlight for us. Staff was great, room was lovely (we got a balcony with our room and it was lovely and very romantic), food was pretty good.

##### Verified traveller

Stayed 1 night in Jun 2017

### 8/10 Good

#### Lars Soebye

18 Apr 2017

Liked: Cleanliness, staff & service, room comfort

#### Smuk natur, fint Cruise, men lidt overrendt.

Rigtigt fint Cruise. De attraktioner vi var i land og se 1\. Dagen af vores 3 dage / 2 nætters ophold var meget overrendt og touristet. Nok fordi dags Cruise og 1 nar / 2 dages Cruise skal se de samme ting. 34 skibe på vores overnatningsplads, så ikke helt den ro man kunne ønske. Stadig smukt, og 21.30 var der ikke mere musik fra bådene.

##### Lars Soebye

### 10/10 Excellent

#### sueim

9 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 아름다운 선상호텔

배에 오후는 순간부터 색다름과 직원들의 친절함에 기분 좋음. 음식과 객실의 상태 모두 만족함. 세레나에서 제공되어진 알찬 프로그램(송곳동굴, 티톱섬약, 야단났기,항루원투어)에 만족.

##### sueim

### 8/10 Good

#### Verified traveller

9 Apr 2017

Liked: Cleanliness, staff & service

#### 笑顔のスタッフが良かったです。

口コミがたくさんあり、一定の評価があったのでこちらにしました。ハロン湾の他の船にも言えることですが、写真よりも結構古ぼけてます。ずっと海上にいるからか傷みやすいのかな？こちらの船も結構年期は入った感じでした。掃除などはよくされていましたが船のメンテをもう少ししたほうがいいなあという箇所がいくつか。 部屋のベッドはダブルだとシングルをくっつけた造りになっていましたので、広さは十分でした。部屋はバルコニーの部屋にしましたが予想どおり小さかったです。あと、口コミにもありましたが、トイレと洗面所の仕切りがカーテン一枚だったので女性はトイレの時はちょっと困りますね。外にもいくつかトイレはありました。 食事はベトナム料理かな？というと微妙な料理もありましたが味は美味しかったです。夕食はブッフェでなくコース料理で海鮮なども食べれました。 スタッフは一人女性で笑顔の素敵なスタッフがいました。とても一生懸命で好感が持てました。ハロン湾は2度目でしたが世界的な観光地のせいか愛想のない人が多いような気がしましたが、こちらの船はそうでもありませんでした。 お部屋の掃除は行き届いていましたし、お値段的にもリーズナブルなのでいいかなと思います。Wi-Fiはかなり遅いです。

##### Verified traveller

### 10/10 Excellent

#### Andrew

1 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Nice boat with good staff.

Nice medium sized boat with helpful staff. 2 days is about right for this trip

##### Andrew

### 10/10 Excellent

#### Alicia, USA

31 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Awesome Boat

This review is solely for the Syrena boat and staff. if I had to do Ha Long bay again, I don't think I would do a cruise. I would probably stay on an island and do day trips to less traveled areas... there is just too many people at the places they take you. however, it's pretty fun to be on a boat, so if you do do a cruise one night was more than enough for me. The boat was clean, the staff was awesome, and the good was good (nothing mind blowing, but definetely good), the beds and room were quite comfortable as well. We got a room with a balcony. Definetely worth it!

##### Alicia

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