Title: Sunland Halong Hotel and Restaurant Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6055449&destination=Ha+Long%2C+Quang+Ninh+Province%2C+Vietnam&selected=96397237&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunland Halong Hotel and Restaurant Relax by an outdoor pool or unwind on a scenic terrace after exploring nearby attractions. ## Photo gallery for Sunland Halong Hotel and Restaurant ![Front of property - Sunland Halong Hotel and Restaurant (Ha Long)](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/f71a66e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area - Sunland Halong Hotel and Restaurant (Ha Long)](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/7f120765.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Sunland Halong Hotel and Restaurant (Ha Long)](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/7ec1d47c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Sunland Halong Hotel and Restaurant (Ha Long)](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/9e352ec1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sunland Halong Hotel and Restaurant (Ha Long)](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/8cf5249b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in Bai Chay, Sunland Halong Hotel and Restaurant offers a warm retreat. Unwind with dry cleaning/laundry services, newspapers in the lobby, barbecue grills, outdoor furniture and coffee shop/cafe. Enjoy local cuisine breakfast options at the restaurant or sip drinks at the bar. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £20 includes taxes & fees 10 Apr - 11 Apr ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/7dbb940e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/285be6cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - City view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room, 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/7ec1d47c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Double Beds 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Family Quadruple Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/d83345fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room - City view - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Superior Double Room With City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/a83cbb81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room With City View - Sleeps 2 ### View all photos for Quadruple Family Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/w660h430x0y10-3782c9ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Family Suite - Sleeps 4 ### View all photos for Junior Suite City With Bathtub ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/88b0c1ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite City With Bathtub - Sleeps 2 ### View all photos for Deluxe Twin With City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/96400000/96397300/96397237/w660h430x0y10-3782c9ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin With City View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Sunland-Halong-Hotel-And-Restaurant.h96397237.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Sunland-Halong-Hotel-And-Restaurant.h96397237.Hotel-Information) ## About the area Bai Chay, a neighbourhood in Ha Long, is home to Sunland Halong Hotel and Restaurant. While the natural beauty of Ha Long Bay and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can explore Halong Bay Marina. Sun World Ha Long Park and Dragon Park are also worth visiting. [Visit our Ha Long travel guide](https://www.expedia.co.uk/Ha-Long.dx6055449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94890%2C107.03698&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=35uMSYN6vtuXH09C9rWtfLnn50c=) No E421 Sun Plaza, Halong Rd, Bai Chay, Ha Long, Quang Ninh, 11000 ### What's nearby - ![Bai Chay Beach](https://images.trvl-media.com/place/6055449/def89e86-999a-4b74-8c40-8c1daed731d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bai Chay Beach 15 min walk \- 0.8 miles - Sun Square 7 min walk \- 0.4 miles - Dragon Park 4 min drive \- 1.2 miles - Bai Chay Market 4 min drive \- 1.4 miles - Ha Long Night Market 5 min drive \- 1.9 miles ### Getting around - Ga Ha Long Station 13 min drive - Haiphong (HPH-Cat Bi) 53 min drive ### Restaurants - Nhà Hàng Hoàng Anh 15 min walk - Laika Hạ Long 15 min walk - Novotel Lobby Bar 8 min walk - Nhà Hàng Hồng Hạnh 10 min walk - Hong Kong Restaurant 12 min walk ## About this property ### Sunland Halong Hotel and Restaurant Hotel near Halong Bay Marina Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Sunland Halong Hotel and Restaurant. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a restaurant. Other perks at this hotel include: - An outdoor pool - Free self-parking - Local cuisine breakfast (surcharge), newspapers in the reception and coffee/tea in reception - Tour/ticket information, a banquet hall and smoke-free property Room features All guest rooms at Sunland Halong Hotel and Restaurant boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Bathrooms with hydromassage showers and hairdryers - Wardrobes/cupboards, a personal chef and electric kettles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92880000/92877300/92877288/57336578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yen Residences Halong Bai Chay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 21 reviews £21 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=92877288&PinnedHotelID=92877288&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90320000/90315200/90315177/c172aef9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fleuve Boutique Bai Chay - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 49 reviews £24 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=90315177&PinnedHotelID=90315177&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/92000000/91360000/91355200/91355120/756cfb9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE WATSON PREMIUM HALONG HOTEL Bai Chay - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 210 reviews £49 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=91355120&PinnedHotelID=91355120&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/217fb49d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Ha Long Bay, Bai Chay - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 439 reviews £32 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/55000000/54060000/54057100/54057098/8964d693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D'Lecia Ha Long Bai Chay - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 40 reviews £27 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=54057098&PinnedHotelID=54057098&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/105000000/104930000/104920400/104920386/4de65477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Boutique Hotel Ha Long Bai Chay - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 22 reviews £17 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=104920386&PinnedHotelID=104920386&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/113000000/112160000/112151000/112150916/57cd8a23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nam Dat Hotel by D'Lecia Ha Long Hon Gai - Free Wi-Fi - Breakfast available - 24/7 front desk - Soundproof rooms 9.6 Exceptional 4 reviews £23 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=112150916&PinnedHotelID=112150916&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/116000000/115510000/115508200/115508107/b46250b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MT Collection Hotel Ha Long Bai Chay - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 1 review £40 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=115508107&PinnedHotelID=115508107&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12100000/12091300/12091240/a2f89e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vinpearl Resort & Spa Ha Long Bai Chay - On private beach - Pool - Spa - Parking included 9.0 Wonderful 541 reviews £74 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=12091240&PinnedHotelID=12091240&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/21000000/20150000/20144800/20144783/dc2663b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viet Nhat Halong Hotel Bai Chay - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 14 reviews £8 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=20144783&PinnedHotelID=20144783&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=96397237&PinnedHotelID=96397237&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96397237,92877288,90315177,91355120,2102731) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 20 metres - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 80,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of VND 200,000; reservation required ### Things to do - 24-hour pool access - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Newspapers in lobby ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Outdoor furniture - Terrace ### Accessibility - Hardwood flooring in room - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Chef service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Laptop workspace - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: from approximately VND 100000 for adults and from VND 80000 for children - Hosted evening meal: VND 200000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts 24-hour pool access ### Property is also known as Sunland Halong And Restaurant Sunland Halong Hotel and Restaurant Hotel Sunland Halong Hotel and Restaurant Ha Long Sunland Halong Hotel and Restaurant Hotel Ha Long ## Frequently asked questions ### Does Sunland Halong Hotel and Restaurant have a pool? ### How much does it cost to stay at Sunland Halong Hotel and Restaurant? ### Is Sunland Halong Hotel and Restaurant pet-friendly? ### How much is parking at Sunland Halong Hotel and Restaurant? ### What time is check-in at Sunland Halong Hotel and Restaurant? ### What time is check-out at Sunland Halong Hotel and Restaurant? ### Where is Sunland Halong Hotel and Restaurant located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunland Halong Hotel and Restaurant Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.8 Amenities ### 8.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 7 8 - Good 1 6 - Okay 1 4 - Poor 2 2 - Terrible 0 ## Reviews Verified ### 8/10 Good #### Verified traveller 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel although the zone is not interesting (apart from the beach ) ##### Verified traveller Stayed 2 nights in Jun 2025 Verified ### 6/10 Okay #### Mia 12 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities We stayed overnight at this accommodation arriving late. The property amenities were clean and staff were helpful when leaving. ##### Mia Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Holly 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel! I arrived early hours of the morning from a sleeper bus and they were able to accommodate check in at this time. The room was comfortable, clean and finished to a high standard. I would stay here again. ##### Holly Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Levi 24 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good places today ##### Levi Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Shawn 21 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner and the staff are very friendly and helpful. ##### Shawn Stayed 4 nights in Sep 2023 Verified ### 10/10 Excellent #### Nicholas 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Smiles all around, ten uncomplicated days of indulgent holiday experiences and memories. A big thank you to all staff, keep up the good work. ##### Nicholas Stayed 1 night in Oct 2023 Verified ### 4/10 Poor #### Nicholas 13 Feb 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was noisy, this included the cleaning teams shouting and crashing around at 6:45am. We were told the pool was out of use when we arrived (no prior communication). We were sent to use a pool at a neighbouring hotel which was filthy and cold. The water was cloudy and the tiles had algal growth on them so needless to say we didnt bother. Clearly there isnt anyone staying around here at the moment. Breakfast choice was limited and the coffee was the undrinkable super sweet local stuff that the western pallate (and teeth!) cannot handle. I watched a staff member smoking in the foyer and kitchen area, another get off his motorbike and immediately start touching the plates (helmet still on!) So hygiene is questionable. A third staff member tapped me on the shoulder and whisked my plate away within seconds of me finishing my plate. Good job i didnt want any more. The room was ok, but let down by staff and facilities. ##### Nicholas Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Adriana 10 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma boa estadia O hotel é ótimo, confortável, limpo, com bom buffet de café da manhã e funcionários atenciosos e simpáticos. Bem localizado para quem quer ir ao parque de diversão, mercado noturno e da saída dos cruzeiros. Mas se o objetivo é conhecer a cidade de Ha Long vai ter que alugar uma scooter ou contratar um táxi. ##### Adriana Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Nathalie 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le rapport qualité prix était incroyable. Le personnel est avenant, serviable et souhaitait sincèrement répondre à nos besoins en plus d’être souriants. ##### Nathalie Stayed 1 night in Oct 2023 Verified ### 4/10 Poor #### Haizea 24 Sept 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Cogimos este hotel pensando que sería una pasada. La verdad es que las habitaciones están limpias y muy bien. En cuanto al personal deja mucho que desear. Desde el primer momento intentaron sacarnos dinero. Nos dijeron que nuestra habitación no estaba lista hasta las 2pm (contábamos con ello) pero que si les pagábamos 200.000vnd más nos la daban ya. Obviamente dijimos que no porque nos pareció un gesto feo. Les dijimos que nos íbamos a la piscina para hacer tiempo y nos dijeron que no. Que no se podía utilizar porque el agua estaba sucia (casualidad). Tardaron hasta las 6pm de la tarde en cambiar el agua y aún así estaba medio vacía. A parte, todo el rato querían saber cuál era nuestro plan. Les dijimos que iríamos a la bahía a coger un crucero y nos dijeron que ellos tenían uno disponible por 800.000 pero a las 5 de la tarde, nos dijeron que a la mañana era imposible porque ya era muy tarde. Les dijimos que no porque aquí anochece a las 6 y no íbamos a ver nada. En cuanto vieron que lo íbamos a hacer por nuestra cuenta, nos dijeron que sí que sí que tenían uno a la mañana y que además si lo cogíamos nos daban ya la habitación para poder refrescarnos antes de la excursión. En resumen, hemos estado en sitios de peor calidad y nos han tratado muchísimo mejor, sin intentar sacarnos dinero de todos lados. Nos esperábamos una profesionalidad mayor. No volveríamos nunca y por su puesto no lo recomendamos. Hay muchas opciones de hoteles mucho mejores. ##### Haizea ---