Title: Phoenix Hotel Ha Long Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Ha Long Hotel with free parking, steps from Ha Long Bay ## Photo gallery for Phoenix Hotel Ha Long ![Property entrance - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/318b419b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/15a97395.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, soundproofing, free WiFi - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/034ba0de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/43526fe4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/b0478ce7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Hotel Ha Long welcomes travelers to Bai Chay with genuine hospitality. The property features a cozy bar and a restaurant serving delicious meals all day. Visitors can borrow bikes to explore nearby attractions or use the convenient extended parking options. ## Reviews 6.0 ## Popular amenities - Bar - Room service - Parking included - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 9 - Dec 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 10 - Dec 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/95d44171.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 258 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Exclusive Double Room, City View ![Exclusive Double Room, City View | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/32675b55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, City View ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 344 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Family Room, 3 Bedrooms ![Family Room, 3 Bedrooms | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/3a76efd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 3 Bedrooms ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 377 sq ft - City view - Sleeps 3 - 3 Large Single Beds ### View all photos for Deluxe Double Room, 1 Bedroom ![Deluxe Double Room, 1 Bedroom | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/eabc40d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Bedroom ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 344 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Double or Twin Room ![Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/fde527f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 280 sq ft - Sleeps 2 - 2 Single Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Phoenix-Hotel-Ha-Long.h32933935.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Phoenix-Hotel-Ha-Long.h32933935.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95681%2C107.02173&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1lEhlXsPwdYnwjOZn2IV6OGq3Lc=) So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000 #### What's nearby - Ha Long Bay \- 1 min walk \- 0.0 miles - Cái Dăm Market \- 2 min walk \- 0.1 miles - Ha Long Night Market \- 10 min walk \- 0.6 miles - Sun Square \- 5 min drive \- 1.9 miles - Bai Chay Beach \- 6 min drive \- 2.1 miles #### Getting around - Ga Ha Long Station - 6 min drive - Haiphong (HPH-Cat Bi) - 49 min drive #### Restaurants - ‪Madam Mai - ‬8 min walk - ‪Cafe 86 - ‬9 min walk - ‪Cua Vàng Hải Sản Nhà Hàng - ‬10 min walk - ‪Sữa Chua Cô Phượng - ‬6 min walk - ‪Nhà hàng Thủy Chung - ‬6 min walk ## About this property ### Phoenix Hotel Ha Long Upscale hotel near Ha Long Bay Consider a stay at Phoenix Hotel Ha Long and take advantage of a terrace, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and express check-in - Tour/ticket information, concierge services and scooter hire Room features All guest rooms at Phoenix Hotel Ha Long offer perks, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 25-inch flat-screen TVs with cable channels - Wardrobes/cupboards, fans and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/21000000/20360000/20351400/20351385/5fb973bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Halong Diamond Hotel Bai Chay - Parking included - Free WiFi - Restaurant - Air conditioning 5.0 2 reviews £23 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=20351385&PinnedHotelID=20351385&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s area](https://images.trvl-media.com/lodging/97000000/97000000/96993400/96993304/09b8565b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DRAGON CASTLE HA LONG 2 BEDS, 2 WASHS Bai Chay - Pool - Kitchen - Washer - Pet-friendly £47 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=96993304&PinnedHotelID=96993304&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/89000000/88670000/88664900/88664840/a4c74f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brand new luxury condo with gorgeous balcony view to Ha Long Bay Bai Chay - Pool - Kitchen - Washer - Free WiFi £48 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=88664840&PinnedHotelID=88664840&HadPinnedHotel=true®ionId=-1&adults=2) ![Continental breakfast on weekends (VND 65000 per person)](https://images.trvl-media.com/lodging/45000000/44820000/44811500/44811412/3b5d602d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BBQ Hostel Ha Long - Parking included - Free WiFi - Restaurant - Air conditioning 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=44811412&PinnedHotelID=44811412&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37420000/37412200/37412164/c6aa6070.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hiddencharm hotel Ha Long - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=37412164&PinnedHotelID=37412164&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach volleyball](https://images.trvl-media.com/lodging/115000000/114570000/114564400/114564346/91587799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Hotel Bai Chay - Parking included - Free WiFi - Air conditioning - Breakfast available £19 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=114564346&PinnedHotelID=114564346&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/36000000/35060000/35050200/35050129/fb8ebe6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ha Long New Day 2 Bai Chay - Parking included - Free WiFi - Restaurant - Air conditioning 7.0 Good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=35050129&PinnedHotelID=35050129&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/113000000/112190000/112186300/112186267/w1198h769x0y0-83b38c91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Beachfront Apartment in Ha Long Bay Bai Chay - Pool - Hot tub - Kitchen - Washer £71 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=112186267&PinnedHotelID=112186267&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/89000000/88840000/88834500/88834437/e5196470.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Diamond Hotel Bai Chay - Parking included - Free WiFi - Air conditioning - Business services £15 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=88834437&PinnedHotelID=88834437&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/111000000/110550000/110541800/110541761/bec0c2af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio Apartment with Sea View at Citadines Marina Halong Bai Chay - Washer - Air conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=110541761&PinnedHotelID=110541761&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Scooter/moped rentals ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No lift ### More - 1 building - 5 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 25-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Room service - Tea bags/instant coffee ### More - Air conditioning - Desk - Fan - Fireplace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Express check-in available ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Phoenix Ha Long Phoenix Hotel Ha Long Hotel Phoenix Hotel Ha Long Ha Long Phoenix Hotel Ha Long Hotel Ha Long ## Frequently asked questions ### Is Phoenix Hotel Ha Long pet-friendly? ### How much is parking at Phoenix Hotel Ha Long? ### What time is check-in at Phoenix Hotel Ha Long? ### What time is check-out at Phoenix Hotel Ha Long? ### Does Phoenix Hotel Ha Long provide a shuttle to the airport? ### Where is Phoenix Hotel Ha Long located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Phoenix Hotel Ha Long Reviews ## Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 4.0/10 Cleanliness ### 5.4/10 Staff & service ### 10/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ## Reviews ### 2/10 Terrible #### jeremy 8 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Très moyen Personnel incompétent ##### jeremy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hung 14 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây. ##### Hung ### 6/10 Okay #### Philipp 26 Nov 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service ##### Philipp Stayed 3 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Beauly](https://www.expedia.co.uk/5Star-Beauly-Hotels.s50-0-d182739.Travel-Guide-Filter-Hotels) > > [Hotels in Tavira](https://www.expedia.co.uk/Tavira-Hotels.d182254.Travel-Guide-Hotels) > > [Maswik Lodge - Inside the Park](https://www.expedia.co.uk/Grand-Canyon-Hotels-Maswik-Lodge-Inside-The-Park.h2804551.Hotel-Information) > > [Willowbeck Lodge](https://www.expedia.co.uk/Carlisle-Hotels-Willowbeck-Lodge.h2764097.Hotel-Information) > > [5 Star Hotels in Agadir](https://www.expedia.co.uk/5Star-Agadir-Hotels.s50-0-d305.Travel-Guide-Filter-Hotels) > > [Mellon Udrigle "Heaven on Earth",Luxury 6 bed Beach House, sea views](https://www.expedia.co.uk/Achnasheen-Hotels-Mellon-Udrigle-Heaven-On-Earth.h31797221.Hotel-Information) > > [Hotel Rural Quinta do Marco](https://www.expedia.co.uk/Tavira-Hotels-Hotel-Rural-Quinta-Do-Marco.h2688512.Hotel-Information) > > [Thon Hotel EU](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-EU.h4594189.Hotel-Information) > > [Copley Square Hotel, a FOUND Hotel](https://www.expedia.co.uk/Boston-Hotels-Copley-Square-Hotel.h16067.Hotel-Information) > > [Nana Princess Suites, Villas & Spa](https://www.expedia.co.uk/Hersonissos-Hotels-Nana-Princess-Suites.h19806167.Hotel-Information) > > [The Liscawn](https://www.expedia.co.uk/Torpoint-Hotels-The-Liscawn.h8811570.Hotel-Information) > > [Hotels near Llanbedrog Beach](https://www.expedia.co.uk/Llanbedrog-Beach-Hotels.0-l6086523-0.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Delhi](https://www.expedia.co.uk/Delhi-Hotels-Hyatt-Regency-Delhi.h20313.Hotel-Information) > > [Guest Houses Llandudno](https://www.expedia.co.uk/Llandudno-Guest-Houses.d5621-aaGuestHouses.Travel-Guide-Accommodation) ### Flights > [Flights from Gatwick (LGW) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/lgw/bhx/london-to-birmingham) > > [Flights from Dublin (DUB) to Nairobi (NBO)](https://www.expedia.co.uk/lp/flights/dub/nbo/dublin-to-nairobi) ### Cars > [Car hire in Helsinki](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Helsinki.d178261.Car-Hire-Guide) > > [Enterprise Car Rentals In Isle Of Man](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Isle-Of-Man.d6028635-c15.Car-Rental-Guide-Suppliers) ### Activities ### Packages > [Lincoln Holidays](https://www.expedia.co.uk/Lincoln.d4678.Holidays-City-Breaks) > > [Bradford City Park](https://www.expedia.co.uk/Bradford-City-Park-Bradford.d553248621532494001.Attraction) > > [Agadir](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/305/Agadir) > > [Brockhole - the Lake District Visitor Centre](https://www.expedia.co.uk/Brockhole-The-Lake-District-Visitor-Centre-Windermere.d6087971.Attraction)