Title: Phoenix Hotel Ha Long Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=32933935&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Ha Long Guests start each day with breakfast at the on-site restaurant, perfectly positioned in the upscale charm of Bai Chay's vibrant district ## Photo gallery for Phoenix Hotel Ha Long ![Front of property - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/2d8f3df5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Double Room, City View | Room amenity - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/32675b55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/b0478ce7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/10df6d84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Phoenix Hotel Ha Long (Ha Long)](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/aad1b13c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Hotel Ha Long welcomes travelers to Bai Chay with genuine hospitality. The property features a cozy bar and a restaurant serving delicious meals all day. Visitors can borrow bikes to explore nearby attractions or use the convenient extended parking options. ## Reviews 6.0 ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Bar - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 24 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/95d44171.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 258 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Exclusive Double Room, City View ![Exclusive Double Room, City View | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/32675b55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, City View ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 344 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds - City view ### View all photos for Family Room, 3 Bedrooms ![Family Room, 3 Bedrooms | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/3a76efd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 3 Bedrooms ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 377 sq ft - Sleeps 3 - 3 Large Single Beds - City view ### View all photos for Deluxe Double Room, 1 Bedroom ![Deluxe Double Room, 1 Bedroom | Room amenity](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/eabc40d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Bedroom ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 344 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Superior Double or Twin Room ![Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/33000000/32940000/32934000/32933935/fde527f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Soundproofed Fireplace Air conditioning Flat-screen TV Fan Bathrobes Private bathroom Hairdryer - 280 sq ft - Sleeps 2 - 2 Single Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Phoenix-Hotel-Ha-Long.h32933935.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Phoenix-Hotel-Ha-Long.h32933935.Hotel-Information) ## About the area Bai Chay, a neighbourhood in Ha Long, is home to Phoenix Hotel Ha Long. The area's natural beauty can be seen at Ha Long Bay and Bai Chay Beach, while Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights. Dragon Park and Typhoon Water Park are also worth visiting. [Visit our Ha Long travel guide](https://www.expedia.co.uk/Ha-Long.dx6055449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95681%2C107.02173&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1lEhlXsPwdYnwjOZn2IV6OGq3Lc=) So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000 ### What's nearby - ![Halong Bay showing a bay or harbour and a sunset](https://images.trvl-media.com/place/6024117/1cfab7ff-b4cb-4f26-8dd0-7d6b40129c8d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ha Long Bay 1 min walk \- 0.0 miles - ![Ha Long Bay](https://images.trvl-media.com/place/6055449/def89e86-999a-4b74-8c40-8c1daed731d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bai Chay Beach 6 min drive \- 2.1 miles - Cái Dăm Market 2 min walk \- 0.1 miles - Ha Long Night Market 10 min walk \- 0.6 miles - Sun Square 5 min drive \- 1.9 miles ### Getting around - Ga Ha Long Station 6 min drive - Haiphong (HPH-Cat Bi) 49 min drive ### Restaurants - Madam Mai 8 min walk - Cua Vàng Hải Sản Nhà Hàng 10 min walk - Nhà hàng Thủy Chung 6 min walk - Cafe 86 9 min walk - Sữa Chua Cô Phượng 6 min walk ## About this property ### Phoenix Hotel Ha Long Upscale hotel near Ha Long Bay Consider a stay at Phoenix Hotel Ha Long and take advantage of a terrace, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and express check-in - Scooter hire, concierge services and tour/ticket information Room features All guest rooms at Phoenix Hotel Ha Long offer perks, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 25-inch flat-screen TVs with cable channels - Wardrobes/cupboards, fans and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/21000000/20360000/20351400/20351385/21031496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Halong Diamond Hotel Bai Chay - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 5.0 2 reviews £28 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=20351385&PinnedHotelID=20351385&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/95000000/94900000/94890700/94890646/ae0f46e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Sea Hotel Bai Chay - Parking included - Free Wi-Fi - Restaurant - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=94890646&PinnedHotelID=94890646&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88670000/88664900/88664840/70d0e8c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brand new luxury condo with gorgeous balcony view to Ha Long Bay Bai Chay - Pool - Kitchen - Washing machine - Free Wi-Fi £47 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=88664840&PinnedHotelID=88664840&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s area](https://images.trvl-media.com/lodging/97000000/97000000/96993400/96993304/09b8565b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DRAGON CASTLE HA LONG 2 BEDS, 2 WASHS Bai Chay - Pool - Kitchen - Washing machine - Pet-friendly £47 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=96993304&PinnedHotelID=96993304&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37420000/37412200/37412164/9f0f70aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hiddencharm hotel Ha Long - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=37412164&PinnedHotelID=37412164&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/115000000/114570000/114564400/114564346/w1152h711x1y0-2d237342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Hotel Bai Chay - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=114564346&PinnedHotelID=114564346&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/122000000/121710000/121701300/121701234/9ca1a16a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bong Sen Ha Long Hotel Bai Chay - Parking included - Free Wi-Fi - Restaurant - Housekeeping £30 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=121701234&PinnedHotelID=121701234&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/113000000/112190000/112186300/112186267/w1198h769x0y0-83b38c91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Beachfront Apartment in Ha Long Bay Bai Chay - Pool - Hot tub - Kitchen - Washing machine £70 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=112186267&PinnedHotelID=112186267&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine](https://images.trvl-media.com/lodging/36000000/35060000/35050200/35050129/1c49eb33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ha Long New Day 2 Bai Chay - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=35050129&PinnedHotelID=35050129&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/111000000/110550000/110541800/110541761/bec0c2af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio Apartment with Sea View at Citadines Marina Halong Bai Chay - Washing machine - Air-conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=110541761&PinnedHotelID=110541761&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=32933935&PinnedHotelID=32933935&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32933935,20351385,94890646,88664840,96993304) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Scooter/moped rentals ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No lift ### More - 1 building - 5 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 25-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Room service - Tea bags/instant coffee ### More - Air conditioning - Desk - Fan - Fireplace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Express check-in available ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Phoenix Ha Long Phoenix Hotel Ha Long Hotel Phoenix Hotel Ha Long Ha Long Phoenix Hotel Ha Long Hotel Ha Long ## Frequently asked questions ### Is Phoenix Hotel Ha Long pet-friendly? ### How much is parking at Phoenix Hotel Ha Long? ### What time is check-in at Phoenix Hotel Ha Long? ### What time is check-out at Phoenix Hotel Ha Long? ### Does Phoenix Hotel Ha Long provide a shuttle to the airport? ### Where is Phoenix Hotel Ha Long located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Hotel Ha Long Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.0 Cleanliness ### 10 Amenities ### 5.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 2/10 Terrible #### jeremy 8 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Très moyen Personnel incompétent ##### jeremy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hung 14 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây. ##### Hung ### 6/10 Okay #### Philipp 26 Nov 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service ##### Philipp Stayed 3 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Devizes](https://www.expedia.co.uk/Devizes-Hotels-Spa-Hotels.0-0-d182507-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Coniston Water](https://www.expedia.co.uk/Coniston-Water-Hotels.0-l6087991-0.Travel-Guide-Filter-Hotels) > > [LH La Funtana Hotel](https://www.expedia.co.uk/Santa-Teresa-Di-Gallura-Hotels-La-Funtana-Hotel.h2534878.Hotel-Information) > > [Hotels in Ojén](https://www.expedia.co.uk/Ojen-Hotels.d6094929.Travel-Guide-Hotels) > > [Hotels in Guiting Power](https://www.expedia.co.uk/Guiting-Power-Hotels.d6084823.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Riga](https://www.expedia.co.uk/Riga-Hotels-Adults-Only-Resorts.0-0-d6056778-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [The Waverley Castle Hotel](https://www.expedia.co.uk/Melrose-Hotels-The-Waverley-Castle-Hotel.h13431010.Hotel-Information) > > [Aparthotels Lancaster](https://www.expedia.co.uk/Lancaster-Apart-Hotels.d4673-aaApartHotels.Travel-Guide-Accommodation) > > [Hotels with Babysitting Services in Phuket](https://www.expedia.co.uk/Phuket-Hotels-Hotel-With-Babysitting-Services.0-0-d6046393-thotelwithbabysittingservices.Travel-Guide-Filter-Hotels) > > [B&B Golant](https://www.expedia.co.uk/Golant-Bed-And-Breakfasts.d6361024-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [5 Star Hotels in Croatian Islands](https://www.expedia.co.uk/5Star-Croatian-Islands-Hotels.s50-0-d6342289.Travel-Guide-Filter-Hotels) > > [Senses Violett Suites - Adults only](https://www.expedia.co.uk/Zell-Am-See-Hotels-Senses-Violett-Suites.h41979061.Hotel-Information) > > [Saltmoore](https://www.expedia.co.uk/Whitby-Hotels-Raithwaite-Sandsend.h4276816.Hotel-Information) > > [5 Star Hotels in Mallaig](https://www.expedia.co.uk/5Star-Mallaig-Hotels.s50-0-d182803.Travel-Guide-Filter-Hotels) > > [Hotels near Park Royal Underground Station](https://www.expedia.co.uk/Park-Royal-Underground-Station-Hotels.d6146388.Travel-Guide-Hotels) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Saint-Jacques-de-la-Lande (RNS)](https://www.expedia.co.uk/lp/flights/ncl/rns/newcastle-to-rennes) > > [Flights from Bristol (BRS) to Zabierzow (KRK)](https://www.expedia.co.uk/lp/flights/brs/krk/bristol-to-krakow) > > [Flights from San Javier (MJV) to Seville (SVQ)](https://www.expedia.co.uk/lp/flights/mjv/svq/murcia-to-seville) ### Cars > [Europcar Car Rentals In Aviemore](https://www.expedia.co.uk/Europcar-Car-Rentals-In-Aviemore.d4309-c14.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kastel Stari](https://www.expedia.co.uk/Things-To-Do-In-Kastel-Stari.d6336910.Travel-Guide-Activities) ### Packages > [Kocaeli Holidays](https://www.expedia.co.uk/Kocaeli.d553248635924013345.Holidays-City-Breaks) ### General > [Visit Mont-Dore](https://www.expedia.co.uk/Mont-Dore.dx6023125) ---