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"Fabulous helpful service, very comfortable beds and fantastic shower, clean and bright. Great choice at breakfast with food of very good quality. Parking facility for ev, pre-bookable in advance was very convenient. Would definitely recommend and will stay again when in Ashford. Also, short walking distance to town centre and across the road from train station with service directly into London"

"surprised how good it was, especially after utube reviews, the service, food, was excellent got upgrade to seaview room that I didnt ask for"

"Lovely stay in a very unique hotel with great decor. Will be back."

"We were visiting friends and stayed one night. Good sized room, very comfortable, good en-suite and air con. All the brown wood was a bit dated and dark. The staff were friendly and helpful and the breakfast was very good"

"An excellent, immaculate guesthouse! Great hosts too!"

"An amazing weekend at the Grand - was there for our wedding anniversary that coincided with the Airbourne. Staff on the whole were amazing - the service was a bit intermittent at times, but it was a busy weekend for them so totally understand how difficult it is to get the resource right. We will definitely be back to stay again."

"Fantastic location. Lovely staff on the whole. Outside grassy area had a lot of cigarette butts which was unpleasant. Also outside seating on grass a few more options would be good. Most of the seats were really low. Will definitely be back."

"We absolutely love this hotel with it's friendly staff. Nothing is too much trouble for them."

"Staff great, central Location and good value ."