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Beautiful oasis in the heart of Guatemala City. Service from the front desk and executive level staff was impeccable during our stay. They even decorated our room for my daughter's birthday after my wife inquired about getting some birthday balloons delivered. Definitely a must stay if you are in ...
Although we didn't get our rooms (3) until almost 4pm the hotel itself is good. I appreciate the cleanliness of the rooms and it's facilities. They need to work on their Check In process as we had to stand in line every 15 minutes, per their request, to see if our rooms were ready; this was ridiculous. ...
This beautifully designed space has everything you need for a place to stay in the city. Green space outside my window, great bed, bath, closet, working space. Internet is great. The office work space was great--I printed out my documents so easily. Coffee delivered in the morning, and the restaurant ...
This is a five star hotel. Howevver they spray the room with a sweet scent on your first day to mask what resembles an old cigarette scent. This scent makes the room uncomfortable.
The location of the hotel is unique allowing fabulous views of the volcanos in the area. The staff is friendly and quick to help.
This hotel is in a safe zone and convenient to restaurant and bars within walking distance to a mall as well! The hotel has every accommodation you can think of and the ultimate best part is the fact that they will pick you up and drop you off from the airport for free of charge! It is only a 15 ...
The hotel staff beginning with our driver from the airport (Jorge) was very welcoming and helpful. We stepped into a remarkable atmosphere of a classic Central American hotel. Waterfalls and gardens lined the walkways. The breakfast buffet was awesome and the servers were very helpful. One of them ...
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