Title: Hostal Urban Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=119999834&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostal Urban ## Photo gallery for Hostal Urban ![Restaurant - Hostal Urban (Guatemala City)](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/c0997838.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hostal Urban (Guatemala City)](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/4d1e5382.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hostal Urban (Guatemala City)](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/6347c0ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Iron/ironing board, free WiFi, bed sheets - Hostal Urban (Guatemala City)](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/4b89a2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hostal Urban (Guatemala City)](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/8c6c0225.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to La Aurora Zoo, Hostal Urban has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 7.2 Good ## Popular amenities - Free Wi-Fi - 24/7 front desk £14 includes taxes & fees 5 Mar - 6 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 17 of 17 rooms ### View all photos for Basic Double Room, 2 Double Beds ![Basic Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/63d05138.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 2 Double Beds ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Basic Double Room ![Basic Double Room | Bathroom](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/62a36bf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Single Room ![Basic Single Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/ce62ec0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Kitchenette Separate bedroom Private bathroom - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/b2ad1734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Smart TV Separate bedroom Detached private bathroom Digital channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/af43e760.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/38c2783a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/353f1c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/d2b83e38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom - City view - 108 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room, Balcony ![Basic Double Room, Balcony | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/b535b1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Balcony ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/85a455b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/59f81507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/120720ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room ![Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/7fe36a71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Kitchenette Separate bedroom Private bathroom Desk - 108 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/19b1589e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Patio Kitchenette Separate bedroom Desk - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/491954fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/117cfbda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Kitchenette Separate bedroom Detached private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Room ![Basic Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119999900/119999834/7cc15c76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Separate bedroom Private bathroom - 1 bedroom - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/75000000/74650000/74641700/74641639/167fbec6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Good Hotel Guatemala City Zona 4 - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 294 reviews £105 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Guatemala-City-Hotels-Good-Hotel-Guatemala-City.h74641639.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=6053902&destination=Guatemala City (and vicinity)&destType=MARKET&latLong=14.608174,-90.525724&searchId=ad63fee4-6558-4fd3-b478-c384a24dc0ba&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/180000/174100/174075/892d26e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Camino Real, Guatemala Zona 10 - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 1,004 reviews [](https://www.expedia.co.uk/Guatemala-City-Hotels-Hotel-Casa-Veranda.h1510614.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=6053902&destination=Guatemala City (and vicinity)&destType=MARKET&latLong=14.608174,-90.525724&searchId=ad63fee4-6558-4fd3-b478-c384a24dc0ba&top_cur=GBP) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/46000000/45710000/45706700/45706673/dbad9458_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Vista Quince Zona 15 - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 244 reviews £136 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Guatemala-City-Hotels-Hotel-Vista-Quince.h45706673.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=6053902&destination=Guatemala City (and vicinity)&destType=MARKET&latLong=14.608174,-90.525724&searchId=ad63fee4-6558-4fd3-b478-c384a24dc0ba&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27900/27811/b43502e3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Clarion Suites Guatemala City Zona 10 - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 1,006 reviews £91 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Guatemala-City-Hotels-Clarion-Suites-Guatemala-City.h27811.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=6053902&destination=Guatemala City (and vicinity)&destType=MARKET&latLong=14.608174,-90.525724&searchId=ad63fee4-6558-4fd3-b478-c384a24dc0ba&top_cur=GBP) Ad ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/560000/558200/558105/107a1949_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Real Guatemala by IHG Zona 10 - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,002 reviews £164 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Guatemala-City-Hotels-Real-InterContinental-Guatemala.h558105.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=6053902&destination=Guatemala City (and vicinity)&destType=MARKET&latLong=14.608174,-90.525724&searchId=ad63fee4-6558-4fd3-b478-c384a24dc0ba&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuatemala-City-Hotels-Hostal-Urban.h119999834.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuatemala-City-Hotels-Hostal-Urban.h119999834.Hotel-Information) ## About the area Located in Guatemala City, Hostal Urban is in the city centre. Teatro Nacional and Museo de Ferrocarril are cultural highlights, and some of the area's landmarks include Centro Cívico and Bank of Guatemala. La Aurora Zoo and Botanical Garden are also worth visiting. [Visit our Guatemala City travel guide](https://www.expedia.co.uk/Guatemala-City.dx6053902) [View more Hostels in Guatemala City](https://www.expedia.co.uk/Guatemala-City-Hostels.d6053902-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.61867%2C-90.51401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8QZlywsKnBZOFpaluhm13_keAz0=) Vía 7, 3-65, Guatemala City, Guatemala, 01004 ### What's nearby - Avenida La Reforma 6 min walk \- 0.4 miles - Botanical Garden 10 min walk \- 0.5 miles - Torre del Reformador 10 min walk \- 0.6 miles - Estadio Nacional Mateo Flores 10 min walk \- 0.6 miles - Guatemala City Hall 11 min walk \- 0.6 miles ### Getting around - Guatemala City (GUA-La Aurora Intl.) 18 min drive ### Restaurants - Øl 1 min walk - Red Zebra 2 min walk - Mercado 24 4 min walk - Las Carnitas 2 min walk - Flor De Lis 3 min walk ## About this property ### Hostal Urban Hostel near Paseo Cayala Close to La Aurora Zoo, Hostal Urban has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A nature reserve, a 24-hour front desk and smoke-free property Room features All guest rooms at Hostal Urban offer amenities, such as free WiFi. ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/108000000/107890000/107887500/107887467/dc9c1153.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Sicilia Zona 10 - Free Wi-Fi - Laundry room - Housekeeping - 24/7 front desk 7.8 Good 100 reviews £24 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=107887467&PinnedHotelID=107887467&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/13000000/12580000/12576000/12575932/37552318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Guatefriend's - Hostel Zona 13 - Breakfast included - Parking included - Free Wi-Fi - Laundry room 8.8 Excellent 167 reviews £33 includes taxes & fees 5 Mar - 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Parking included - Free Wi-Fi 8.4 Very good 15 reviews £38 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=101041986&PinnedHotelID=101041986&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=119999834&PinnedHotelID=119999834&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=119999834,107887467,12575932,19317609,38506345) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (once per stay) ### Outdoors - In a nature reserve ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### More - Iron/ironing board on request ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 30 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ## Frequently asked questions ### Is Hostal Urban pet-friendly? ### How much does it cost to stay at Hostal Urban? ### How much is parking at Hostal Urban? ### What time is check-in at Hostal Urban? ### What time is check-out at Hostal Urban? ### Where is Hostal Urban located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hostal Urban Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.6 Amenities ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 5 8 - Good 2 6 - Okay 2 4 - Poor 1 2 - Terrible 2 ## Reviews ### 8/10 Good #### Nate 9 Oct 2025 Liked: Cleanliness, staff & service #### Nothing special It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place. ##### Nate Stayed 1 night in Oct 2025 ### 6/10 Okay #### Daniel 21 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Good location, decent room for the price, nice quiet coffee shop in the same property. They ask you to leave a deposit or your ID. Not a bad place to stay place to stay for a couple of nights for the price. ##### Daniel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Steven 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Steven Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Magin 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Magin Stayed 1 night in Sep 2025 ### 8/10 Good #### Nate 2 Oct 2025 Liked: Cleanliness, staff & service #### Great value for the cost The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4\. One bonus of location is the nearby mall and supermarket. ##### Nate Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Daniel 24 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt… I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices.. ##### Daniel Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Hans 22 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200\. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there. I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180\* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here. ![](https://a.travel-assets.com/ugc/hotel-reviews/c996303e-9d1c-448d-90f4-670fd293ce6d-1761117932978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f240b7c-69ea-40b2-81d5-9e0f3be50b42-1761117931211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4c05384f-62f5-4701-8802-f7b0f941e752-1761117935032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/165db824-21fb-4ac5-964a-31bb508324b1-1761117922909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hans Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Cristian 3 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos. ![Block del suelo roto con cinta en media cocina](https://a.travel-assets.com/ugc/hotel-reviews/15f4e65c-b3ef-4086-83ff-5297fbfd0924-1770147406432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![El pie se va ahí y terminas en el hospital ](https://a.travel-assets.com/ugc/hotel-reviews/0cd13307-0e30-4ff3-ab9a-caddeb89fc99-1770147417190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Baño sumamente sucio ](https://a.travel-assets.com/ugc/hotel-reviews/806d1c65-20dd-4681-864f-bd1f754f4e2d-1770147425597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Baños asquerosos. No sé cómo algún hotel tiene estos paños](https://a.travel-assets.com/ugc/hotel-reviews/2e673acf-be4b-4a18-8575-3476540ec75b-1770147453103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristian Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Magin 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Magin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cristian 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención del personal ##### Cristian Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### JOSE MISAEL 30 Dec 2025 ##### JOSE MISAEL Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Nate 10 Oct 2025 ##### Nate Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Ipoh](https://www.expedia.co.uk/Ipoh-Hotels-Spa-Hotels.0-0-d1618-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Pool in Holkham](https://www.expedia.co.uk/Holkham-Hotels-Hotels-With-Pool.0-0-d553248634739919239-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in London](https://www.expedia.co.uk/London-Hotels-Adults-Only-Resorts.0-0-d178279-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Menton](https://www.expedia.co.uk/Menton-Hotels.d4503.Travel-Guide-Hotels) > > [Marina Hotels in Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Marina-Hotel.0-0-d178267-tmarinahotel.Travel-Guide-Filter-Hotels) > > [Ida Costa Hotel](https://www.expedia.co.uk/Canakkale-Hotels-Ida-Costa-Hotel.h19625918.Hotel-Information) > > [Tikal Futura Hotel & Convention Center](https://www.expedia.co.uk/Guatemala-City-Hotels-Grand-Tikal-Futura-Hotel.h48502.Hotel-Information) > > [Apartments Nairobi](https://www.expedia.co.uk/Nairobi-Apartments.d178290-aaApartments.Travel-Guide-Accommodation) > > [Ski Hotels in Turkish Riviera](https://www.expedia.co.uk/Turkish-Riviera-Hotels-Ski-Hotels.0-0-d553248622845085785-tSkiHotels.Travel-Guide-Filter-Hotels) > > [Maistrali](https://www.expedia.co.uk/Syros-Hotels-Maistrali.h3799538.Hotel-Information) > > [Gardd Y Llys Luxurious Retreat with amazing views](https://www.expedia.co.uk/Colwyn-Bay-Hotels-Luxurious-Retreat-With-Amazing-Views.h104251656.Hotel-Information) > > [Cottages Newmillerdam](https://www.expedia.co.uk/Newmillerdam-Cottages.d6341117-aaCottages.Travel-Guide-Accommodation) > > [Historic Hotels in Geneva](https://www.expedia.co.uk/Geneva-Hotels-Historic-Hotel.0-0-d180003-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Los Angeles Convention Center](https://www.expedia.co.uk/Los-Angeles-Convention-Center-Hotels.0-l6034956-0.Travel-Guide-Filter-Hotels) > > [Hotels with Connecting Rooms in Negril](https://www.expedia.co.uk/Negril-Hotels-Hotel-With-Connecting-Rooms.0-0-d2543-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Caravan Parks St. Florence](https://www.expedia.co.uk/St-Florence-Caravan-Parks.d3000367942-aaCaravanParks.Travel-Guide-Accommodation) > > [staycityservicedapartments Hotels in Ashton-under-Lyne](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Staycity-Serviced-Apartments.0-0-d6004285--bStaycityServicedApartments.Travel-Guide-Filter-Hotels) > > [Hotels in West Ham](https://www.expedia.co.uk/West-Ham-London-Hotels.0-n6251550-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Shanghai (PVG) to Parañaque (MNL)](https://www.expedia.co.uk/lp/flights/pvg/mnl/shanghai-to-manila) > > [Flights from San Francisco (SFO) to Ezeiza (EZE)](https://www.expedia.co.uk/lp/flights/sfo/eze/san-francisco-to-buenos-aires) ### Activities > [Things to do in Balquhidder](https://www.expedia.co.uk/Things-To-Do-In-Balquhidder.d553248634839062168.Travel-Guide-Activities) ### Packages > [Werneth Low Country Park](https://www.expedia.co.uk/Werneth-Low-Country-Park-Hyde.d553248621532493973.Attraction) ### General ---