Title: Dongguan R&F Wanda Vista Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dongguan R&F Wanda Vista Hotel Central hotel connected to the convention centre in Dongguan with 3 restaurants ![Hallway](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/6d3c78d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/78da0a34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/204745a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/bc2887de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/w2880h1917x0y0-2fa167d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Dongguan City Center, Wanda Vista Dongguan offers a luxurious urban retreat. Guests enjoy fitness classes at the health club, spa treatments, and Chinese specialties at three distinct restaurants. The upscale property is praised for its comprehensive amenities. 8.8 Excellent ## Popular amenities - Pool - Bar - Breakfast available - Room service - Gym - Parking included £61 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9016671&PinnedHotelID=9016671&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/204745a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.0 Very good 7 reviews ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - 484 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/2b614184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - 484 sq ft - City view - Sleeps 3 - 2 Single Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/d6f190e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - 484 sq ft - City view - Sleeps 3 - 2 Single Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/361b96c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe King ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - 484 sq ft - City view - Sleeps 4 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/361b96c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room ### Highlights Individually decorated Air conditioning Connecting rooms available Executive Lounge Fridge LCD TV Pillow menu Blackout curtains - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9020000/9016700/9016671/3d102c4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Individually decorated Air conditioning Connecting rooms available Executive Lounge Fridge LCD TV Pillow menu Blackout curtains - 1119 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/39000000/38980000/38980000/38979981/018b33d0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Foshan Nanhai Nanhai - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 37 reviews £44 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Foshan-Hotels-DoubleTree-By-Hilton-Foshan-Nanhai.h38979981.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4240000/4238700/4238666/fdcf9169_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Guangzhou Tianhe Tianhe - Pool - Spa - Pet-friendly - Parking included 8.4 Very good 1,005 reviews £73 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Guangzhou-Hotels-Hilton-Guangzhou-Tianhe.h4238666.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) Ad ![Suite, 1 King Bed, River View | 1 bedroom, down duvets, minibar, in-room safe](https://d3dxmyo690fcqb.cloudfront.net/imageRepo/2/0/186/619/91/cy-canyp-hotel-exterior-over-24810-32901_Classic-Hor_O.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard By Marriott Guangzhou Pazhou Haizhu - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 8 reviews £73 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Guangzhou-Hotels-Courtyard-By-Marriott-Guangzhou-Pazhou.h115406579.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38270000/38265000/38264971/dccdf2e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Guangzhou Tianhe - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 24 reviews £209 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Guangzhou-Hotels-Jumeirah-Guangzhou-Hotel.h38264971.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) Ad ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1570000/1563800/1563769/e5edfc4d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Guangzhou Haizhu - Pool - Spa - Kids pool - Free WiFi 8.8 Excellent 623 reviews £97 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Guangzhou-Hotels-Shangri-La-Guangzhou.h1563769.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) Ad ![Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/9000000/8800000/8792600/8792591/e2d4ec6b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period Huangpu - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 122 reviews £52 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Guangzhou-Hotels-DoubleTree-By-Hilton-Hotel-Guangzhou-Science-City.h8792591.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=90f07735-bc68-4be6-8918-3b43dd41263d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuangzhou-Hotels-Wanda-Vista-Dongguan.h9016671.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuangzhou-Hotels-Wanda-Vista-Dongguan.h9016671.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.03719%2C113.77785&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6d8uMdLCfro9PiGV7zwZ8VFSs_M=) 208 Dongzong Road, Dongcheng District, Dongguan, Guangdong, 523000 #### What's nearby - Wanda Plaza Dongcheng - 1 min drive - 0.3 miles - Qifeng Park - 4 min drive - 2.4 miles - Dongguan Stadium - 4 min drive - 2.8 miles - Dongguan Exhibition Hall - 6 min drive - 4.1 miles - New South China Mall - 8 min drive - 5.4 miles #### Getting around - Dongguan Railway Station - 24 min drive - Shenzhen (SZX-Shenzhen Intl.) - 57 min drive #### Restaurants - ‪Pizza Hut 必胜客 - ‬2 min walk - ‪McDonald's (麦当劳) - ‬3 min walk - ‪万达文华酒店 Wanda Vista Hotel - ‬1 min walk - ‪Dairy Queen - ‬2 min walk - ‪Laya Burger - ‬2 min walk ## About this property ### Dongguan R&F Wanda Vista Hotel Upscale hotel located in Dongguan City Center Take advantage of a hair salon, dry cleaning/laundry services and 2 bars at Dongguan R&F Wanda Vista Hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a health club and a business centre. Additional perks include: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), train station pick-up service and an indoor/outdoor pool - Access to a nearby indoor pool, express check-out and express check-in Room features All 302 individually decorated rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Hydromassage showers, designer toiletries and shower/bath combinations - LCD TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/119000000/118210000/118206800/118206783/47909d95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dongguan Marriott Hotel Dongguan City Center - Pool - Parking included - Free WiFi - Restaurant 6.0 1 review £73 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=118206783&PinnedHotelID=118206783&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7220000/7211200/7211168/cd088fbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kande International Hotel Dongguan City Center - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 291 reviews £66 includes taxes & fees 16 Nov - 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Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 158 for adults and CNY 79 for children - 2 bars/lounges - 3 restaurants - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Cafe Vista All Day Dining - HE Japanese Restaurant - Lobby Lounge - ZHEN Chinese Restaurant ### Things to do - Health club - Indoor pool - Indoor pool (guest access) - Indoor/outdoor pool - Outdoor pool - Sauna ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - In a provincial park ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility ### More - 1 building - 22 floors - Banquet hall - Built in 2014 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6 PM Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) This property provides shuttle bus between the hotel and Canton Fair's exhibitor registration hall. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 288.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 500 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children - Rollaway bed fee: CNY 288.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 AM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Wanda Vista Dongguan Hotel Wanda Vista Hotel Wanda Vista Dongguan ## Frequently asked questions ### Does Dongguan R&F Wanda Vista Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:00 AM. ### How much does it cost to stay at Dongguan R&F Wanda Vista Hotel? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Dongguan R&F Wanda Vista Hotel on 24 Oct 2025 start from £61.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Guangzhou-Hotels-Wanda-Vista-Dongguan.h9016671.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Dongguan R&F Wanda Vista Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Dongguan R&F Wanda Vista Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Dongguan R&F Wanda Vista Hotel? > Check-in start time: 2 PM; check-in end time: 6 PM. Late check-in is available during limited hours. ### What time is check-out at Dongguan R&F Wanda Vista Hotel? > Checkout is at noon. ### Where is Dongguan R&F Wanda Vista Hotel located? > Located in Dongguan City Center, this hotel is within 2 miles (3 km) of Wanda Plaza Dongcheng, Huying Country Park and Dongguan Park. Dongguan Museum and Qifeng Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dongguan R&F Wanda Vista Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 170 8 - Good 81 6 - Okay 17 4 - Poor 11 2 - Terrible 6 ### 10/10 Excellent #### gerald Crocker 5 Aug 2025 Liked: Amenities Highly recommend, great staff, beautiful facilities ##### gerald Crocker Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Charles 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient. Lots of shopping and dining options. ##### Charles Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Will 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff is very correct and helpfull in all ways, Room is very nice and cleaning facilities were great, sometimes overdone even. ##### Will Stayed 5 nights in Jun 2024 ### 2/10 Terrible #### Chaw Hyon Eric 6 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### get this hotel if you want to wait hours for room no room when check in at 1600. check in counter packed with guests who cannot check in, and the situation persists at 1930. Really ridiculous. if you planned to wait hours for your room, come to this place. you get an amused environment where people simply jumped the line and attempted to get their rooms without success. ##### Chaw Hyon Eric Stayed 1 night in May 2025 ### 10/10 Excellent #### Tim 29 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff great breakfast just missing some usb charge points in the room ##### Tim Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Michael 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here for business. The staff is very friendly and helpful. The restaurant offers good western style food if you’re not into Chinese food too much. ##### Michael ### 10/10 Excellent #### lit kwok 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable ##### lit kwok Stayed 1 night in Nov 2023 ### 8/10 Good #### yumin 23 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities quiet ##### yumin Stayed 1 night in Nov 2023 ### 6/10 Okay #### John 4 Oct 2024 Breakfast wasn't good and low quality ##### John Stayed 3 nights in Sep 2024 ### 6/10 Okay #### John 4 Dec 2023 good ##### John Stayed 3 nights in Nov 2023 ### 8/10 Good #### Atish 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fridge was not working ##### Atish Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller 4 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Bad Official check in time is 2pm, but they offer their guest to checked out at 3pm. People who come check in at 2pm has no room. Booked two rooms with my friend. We arrived to the hotel at 4pm they told us there was no rooms ready for us yet, and we have to wait for two hours to have room ready for us, at 6pm only one room was ready. We continue to wait, at 7 pm the 2nd is ready but they gave us a smoking room which when we make reservation we booked a non-smoking room. Asked them to change our room, but same answer “no rooms is ready yet, janitor is still cleaning the rooms” at the end they were able to give us back a non smoking room but we had to wait til 9pm. Official check in time was 2pm but we don’t have our room until 9pm, you can see the janitor tidy the room very rush cause many stuffs was not clean and no compensation offer to their guests. If you want a place to rest, not recommended cause you will get very tired dealing with their staffs. So many communication error even tho we can speak mandarin. Won’t pick this hotel ever again and NOT RECOMMENDED ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### Verified traveller 6 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### We are there to waste time waiting for a room Another awful experience here. ON my previous visit, i said i would never come to this hotel again. However, my friend said there was ample improvement since then and encouraged my to have another go. Sorry, it does not work. At 16:00, there are crowds of guest waiting for their rooms to get ready, despite the official check in time was 15:00. The same situation remained at 18:00. We are there to spend our holiday, not to wait for a hotel room which the hotel could not tell when the room would be ready. There is no excuse as the hotel should have known well in advance that they are fully booked, and should have allocated enough man power to clean up the rooms, not to tell guests that the hotel have no idea of when the room would be available. Simply asking guest to take a seat at the lobby lounge does not make any sense at all. Indeed, although the hotel did arrange someone alongside the check in counter, she was not assisting guest to line up and someone simply pop up and jumped the que, with no intention from the hotel to rectify the situation. A lousy front desk and terrible check in. ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### Chaw Hyon Eric 28 Oct 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service My seventh times in this hotel, but it looks awful after my last visit two months ago when the only issue was they did not automatically entertain my privilege of Club Lounge access as well as fruit platter in room that hotel.com agreed to offer while I booked my hotel. On this occasion, there was no shower gel, shampoo in the room, no other toiletries except a pair of toothbrush, and most astonishing is that packs of food left over by previous guest were found in the room. What a house keeping which sees the level of service dropped seriously from a hotel that I almost pay to join their loyalty program. This is not the end of the story. At around 9:00 am which was 1.5 hours before the time they stopped serving breakfast, you found my empty trays where they served the food but the restaurant was not busy with lots of empty seats. It was until I contacted what appeared to be a manager that he himself started to check for empty trays and demanded replenishing and still there were empty trays around. Awful experience and I would never ever visit this hotel again!!!! ![Bath room with no shampoo and shower gel, what a housekeeping](https://a.travel-assets.com/ugc/hotel-reviews/8C916C2E9AFE0FA84A0DEA06400822B825EC50481730089893666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The almost empty amenities box in bathroom](https://a.travel-assets.com/ugc/hotel-reviews/B4218F0E08EF89793FBD3AF209A1819AA23DED8B1730089932431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chaw Hyon Eric Stayed 1 night in Oct 2024 ### 4/10 Poor #### Sarah 4 Sept 2025 ##### Sarah Stayed 5 nights in Aug 2025 ### 4/10 Poor #### Ho Keun 29 Aug 2025 Disliked: Cleanliness, staff & service 헤어드라이어기 고장 ##### Ho Keun Stayed 1 night in Aug 2025 ### 8/10 Good #### yumin 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### yumin Stayed 1 night in Apr 2025 ### 8/10 Good #### Chikako 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities とにかく豪華な内装。部屋がとんでもなく広かった。 ##### Chikako Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Ho Keun 15 Jun 2025 Disliked: Staff & service, property conditions & facilities Deposit 캔슬이 잘 안되고 사스템이 엉망 체크인 시 하는 얘기와 체크아웃 시 하는 얘기가 다름 ##### Ho Keun Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yusuke 8 Jun 2025 ##### Yusuke Stayed 2 nights in Jun 2025 ### 6/10 Okay #### R 24 May 2025 ##### R Stayed 1 night in May 2025 ### 10/10 Excellent #### CHAN WEI 24 May 2025 ##### CHAN WEI Stayed 5 nights in May 2025 ### 6/10 Okay #### Ho Keun 8 May 2025 ##### Ho Keun Stayed 2 nights in May 2025 ### 6/10 Okay #### Emil Lucas Degn 19 Apr 2025 Liked: Cleanliness, room comfort Disliked: Staff & service ##### Emil Lucas Degn Stayed 1 night in Apr 2025 ### 8/10 Good #### Glenn 29 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Glenn Stayed 3 nights in Mar 2025 ## 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