Ratings based on 168 Verified Reviews

4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from HM

Satisfactory experience

Posted 15-Jan-2017
Everyone at the hotel was really kind and helpful. Wile staying, they were responsive to all our requests including parking, blanket, and even taking our furniture!!(my mom bought a huge chair at the suvenior shop and the main office took it during our stay) Overall condition of our room was perfect, especially my family was happy about clean air in the room :)
4out of 5
Recommended
for Everyone
by A verified traveller from Northern California

In the center of activities

Posted 14-Jan-2017
Pros: architecture - angles, ceiling, internal balconies
Cons: A functional barrier/door to close off the breakfast area from the street as in the winter months the area is cold
Location: A number of zocolos, restaurants and boutique stores, funicular, Diego Rivera museo, main theatro. Avoid los momias.
Hotel is located in the center of the activities in the city. You walk to all the museos, restaurants, theators, and sites of interest. Hotel offers a sumptous breakfast and rooms are very clean. The city has no parking spaces and this is a problem with its location as there is no close area to park and it is a challenge to unload on the street where the hotel is located. All the streets are narrow and traffic is a daily issue. However, the experience of driving through the very expansive series of tunnels under the city is worth it
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
Recomendado Excelente servicio Excelente ubicación
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2016
very convenient location, very helpful staffs
4out of 5
Recommended
for Everyone
by A verified traveller

Estacionamiento

Posted 09-Nov-2016
Location: Teatro Juárez universidad alondiga pipila callejóniadas las momias el Cristo de la montańa mina la valenciana presa callejón del beso
El hotel muy bien desayunó aburrido repetitivo estacionamiento no incluido hay q pagar pensión aparte y esta retirada ubicación exelente
5out of 5
Recommended
for Everyone
by A verified traveller from USA

Too Short

Posted 23-Sep-2016 on Orbitz
Pros: Almost everything...
Cons: N/A
Location: Location is in downtown area, just walk out choose a route and you will find everything you need to have a great time in Guanajuato.
Hotel is centrally located in the Heart of Guanajuato, with in walking distance to many locations of interest and in a car free area, driving and parking in Guanajuato is very difficult, staff was really helpful to overcome this as they drove with me to a nearby parking lot and walked us back! Hotel is beautiful and so are rooms!, breakfast was the best I have had at a hotel in a long time (included). Highly recommended.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Sep-2016 on Hotels
5out of 5
by IMELDA

This traveller left a rating score only Posted 30-Aug-2016 on Hotels
5out of 5
by Francisco from Monterrey

Servicio superior

Posted 26-Aug-2016 on Hotels
Genial, excelente servicio y apoyo para actividades y paseos.