Ratings based on 202 Verified Reviews

4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from El Cajon, CA

Charming Colonial Hotel

Posted 30-May-2017
Loved this very clean and well maintained hotel! It is steps from the plaza and basilica and tons of cafes and shops. Only drawback was the lack of AC, otherwise everything was wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Superb location

Posted 21-May-2017
This hotel is situated within walking distance to everything touristy. Staff is beyond professional, friendly and flexible. We flew in rather early and arrived to the hotel by 7:15. I went to the hotel hoping staff could watch over our luggage and instead was allowed to check in early without fees! I travel often and this is not commonly seen. The facility is clean and breakfast is tasty and well organized. Can't say enough good things!
4 out of 5
Recommended
for Everyone
by A verified traveller from sierra Nevada Mountains, CA

A historical hotel in the historical center.

Posted 26-Apr-2017
Cons: Better window coverings to block out all light for sleeping.
This hotel is in an excellent location in the center of the historical area of this European-like city in the heart of Mexico. Our rooms were a bit noise but large and comfortably appointed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 10-Apr-2017
Only a block away from main plaza, heart of Guanajuato, love this location better than my previous stays not so noisy 👍
5 out of 5
Recommended
for Everyone
by A verified traveller from Guadalajara, Mexico

Nice hotel convenient to all tourist sites

Posted 02-Apr-2017
Pros: The large lobby. The large rooms and bathroom/shower. Within
Location: Within easy walking distance (1 to 3 blocks) to the Basilica (beautiful) many museums, parks, live theater (Teatro Juarez). and restaurants
Check-in and check-out was very easy. Hotel is very clean throughout. All hotel personnel were very helpful. Many tourist attractions were within walking distance and those that were not, the taxi service was very inexpensive. The complimentary breakfast was excellent with lots of choices and plenty of food. The overall experience could not have been better.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2017
Good hotel and service. Very good location and breakfast. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

A Great Location

Posted 20-Mar-2017
Super location being right on the square, even though is no real square. But, right where all the action is. Hotel staff was great, especially the breakfast crew, headed by Guillermo. Room was clean and spacious. Very quite. TV is also Spanish speaking show, with the exception of Fox News. Ugh! Long sized bed was a bit lumpy. Our only complaint and that's really not a complaint. We'd stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2017
Pros: Great looking, comfortable historic hotel with a great staff.
Extremely friendly and helpful staff. Breakfast was very good Mexican buffet with great coffee. Rooms are spacious. Hotel built in 1800s so no elevator but staff can assist with luggage, etc.
4 out of 5
by Robert

Good value and location

Posted 27-Feb-2017 on Hotels
The service, personnel and breakfast were excellent- rooms dated but comfortable- good beds and Internet Great location. Overall would stay there again
5 out of 5
by Jacqueline

Posted 26-Feb-2017 on Hotels
It was so amazing, I stayed another three nights.