Ratings based on 178 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2017
Good hotel and service. Very good location and breakfast. Recommended.
4out of 5
Recommended
for Everyone
by A verified traveller from B

A Great Location

Posted 20-Mar-2017
Super location being right on the square, even though is no real square. But, right where all the action is. Hotel staff was great, especially the breakfast crew, headed by Guillermo. Room was clean and spacious. Very quite. TV is also Spanish speaking show, with the exception of Fox News. Ugh! Long sized bed was a bit lumpy. Our only complaint and that's really not a complaint. We'd stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2017
Pros: Great looking, comfortable historic hotel with a great staff.
Extremely friendly and helpful staff. Breakfast was very good Mexican buffet with great coffee. Rooms are spacious. Hotel built in 1800s so no elevator but staff can assist with luggage, etc.
4out of 5
Recommended
for Everyone
by A verified traveller from NC

Great location, but could be noisy at night.

Posted 10-Feb-2017
Pros: Spacious Room
Cons: Breakfast was fine but was geared to Mexican taste.
Location: On main square, close to everything, museums, market, restaurants and street music each night.
Had a huge room right in front, staff were wonderful and helpful in every way. Close by local nightlife with lots of Mariachis and noise until 2am. So, if you are a light sleeper you might want to be a little farther away from the center. However, we coped with earplugs.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Comfortable room, perfectly located.

Posted 10-Feb-2017
Pros: Comfy rooms, perfect location.
This hotel was smack dab in the center of town, within easy walking distance to everything. Rooms were clean, quiet and comfortable. Great town to visit.
4out of 5
Recommended
for Everyone
by A verified traveller from Northern California

In the center of activities

Posted 14-Jan-2017
Pros: architecture - angles, ceiling, internal balconies
Cons: A functional barrier/door to close off the breakfast area from the street as in the winter months the area is cold
Location: A number of zocolos, restaurants and boutique stores, funicular, Diego Rivera museo, main theatro. Avoid los momias.
Hotel is located in the center of the activities in the city. You walk to all the museos, restaurants, theators, and sites of interest. Hotel offers a sumptous breakfast and rooms are very clean. The city has no parking spaces and this is a problem with its location as there is no close area to park and it is a challenge to unload on the street where the hotel is located. All the streets are narrow and traffic is a daily issue. However, the experience of driving through the very expansive series of tunnels under the city is worth it
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2016
very convenient location, very helpful staffs
5out of 5
Recommended
for Everyone
by A verified traveller from USA

Too Short

Posted 23-Sep-2016 on Orbitz
Pros: Almost everything...
Cons: N/A
Location: Location is in downtown area, just walk out choose a route and you will find everything you need to have a great time in Guanajuato.
Hotel is centrally located in the Heart of Guanajuato, with in walking distance to many locations of interest and in a car free area, driving and parking in Guanajuato is very difficult, staff was really helpful to overcome this as they drove with me to a nearby parking lot and walked us back! Hotel is beautiful and so are rooms!, breakfast was the best I have had at a hotel in a long time (included). Highly recommended.
5out of 5
Recommended
for Everyone
by A verified traveller from Long Beach, CA

Colonial hotel- excellent location

Posted 17-Aug-2016 on Orbitz
Hotel & staff was excellent. Everyone was helpful & friendly . The complimentary breakfast was good.
5out of 5
Recommended
for Everyone
by A verified traveller from arizona

Traditional style hacienda hotel

Posted 17-Aug-2016 on Orbitz
Our family loved the experience, it was so cool and showed us the old traditional style living. Everything was colorful, simple and beautifully decorated. The staff was amazing, knowledgeable and very accommodating. We loved that everybody had their own space and that all the shops and attractions were at walking distance. The downfall was the wifi, not the best reception.