Ratings based on 594 Verified Reviews

3.1 out of 5
57% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from saipan, nmc

Nice hotel on a budget

Posted 11-Mar-2017
The room was spacious and clean with an ocean view. Staff was nice and accommodating. Good location for all touristic needs. The only concern was the bathroom floor being extremely slippery. The management must do something before something happens.
5out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel!

Posted 06-Mar-2017
Great hotel located around the places I want to go within walking distance.
4out of 5
Recommended
for Everyone
by A verified traveller from Saipan

Convenient Hotel

Posted 06-Mar-2017
Pros: I enjoyed the direct access we had from our room to the leveled parkings.
Cons: Improve elevator, add more amenities in the rooms, new face lift...seemed like it was outdated.
Location: Location was the highlight of the hotel. Middle of everything.
My room got upgraded due to high occupancy. Turns out that I was upgraded to an executive suite. I don't know how they decipher the room upgrades but I wasn't complaining. Although it was an upgrade the accommodations weren't all that. Rooms were pretty plain inside with little to amenities. Overall, the hotel had a convenient location and rooms where good.
3out of 5
by A verified traveller from from Hnl

Posted 29-Jan-2017
Japanese staff Hiro was very nice. Other staff ok. Room was dirty and old. TV broken. Told there would be pick up service from airport. Was told they were busy and to catch a cab
3out of 5
Recommended
for Everyone
by A verified traveller from cleveland, usa

Convenient hotel, close to beach, restaurants, etc

Posted 04-Jan-2017
Pros: Location, staff, good restaurants
Cons: Hot tub not working for entirety of our stay. Wifi very sketchy, kept loosing signal and having to log in again.
Location: We liked Meskla Dos a burger place near KMart and Terry's Local Comfort food as well as Spending time at Ypao beach.
Very convenient location. Easy walk to downtown, beaches, restaurants, and shopping.
4out of 5
Recommended
for Everyone
by A verified traveller

it's good deal that's what just low price.

Posted 28-Dec-2016
i think this hotel total service level is good. exactly as japanese view point, there are some not good point. but here is guam. here is US you know. so thinking of not Japan here, totally good. i stayed here with my family including 6yo boy and 3yo girl, i think it's good totally!
3out of 5
by A verified traveller

Good hotel for shopping

Posted 22-Dec-2016 on Hotels
They have Free Wifi. But it was poor quarity.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Dec-2016 on Hotels
3out of 5
by A verified traveller

Posted 09-Dec-2016 on Hotels
Refrigerator was not working. Unable to utilized refrigerator.
3out of 5
by A verified traveller from orlando , fl

a lot missing

Posted 18-Nov-2016 on Orbitz
Pros: good restaurants , great bath tub with open bathroom option
Cons: inform guests or best places to park for room at check in fix internet answer phone when called from room
Location: Tumon Bay is great place to vacation !
bad internet quality not usable AC was not working - not fixed TV not working and had to be replaced poor parking plan - hike to the room with many suitcases