Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to aromatherapy, a hot stone massage or a body wrap at the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping centre. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include Minerva Roundabout and University of Guadalajara Assembly Hall. Looking to enjoy an event or a match while in town? See what's going on at Jalisco Stadium. Visit our Zapopan travel guide
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
What's nearby
Glorieta Chapalita
3 min drive - 1.0 mile
Royal Hospital San José
10 min walk - 0.6 miles
La Gran Plaza Fashion Mall
12 min walk - 0.7 miles
Plaza Galerias Guadalajara Shopping Center
8 min drive - 1.7 miles
US Consulate General Guadalajara
9 min drive - 2.4 miles
Getting around
Mexicaltzingo Station
7 min drive
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
47 min drive
Restaurants
Sessions
1 min walk
Maria Bonita Cantina Restaurante
8 min walk
Mr. Pampas
18 min walk
Mono De Mar
18 min walk
Hermanas Coraje Restaurante
16 min walk
About this property
Hard Rock Hotel Guadalajara
Luxury hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to aromatherapy, a hot stone massage or a body wrap at the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), airport drop-off service (surcharge) and a lift
A front desk safe, a gift shop and smoke-free property
Guest reviews give top marks for the helpful staff
Room features
All 348 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
Free self parking on site
Covered valet parking on site (MXN 60 per day; includes in/out privileges)
Limited on-site self and valet parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Sessions
Things to do
Full-service spa
Gym
Hot tub
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
26 floors
Banquet hall
Built in 2018
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
49-inch smart TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free stocked minibar
More
Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1400, per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 550 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
The listed pet fee applies to the first night. The fee is MXN 550 per pet for each additional night.
Optional extras
Fee for buffet breakfast: from approximately MXN 360 for adults and from MXN 180 for children
Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
Valet parking fee: MXN 60 per day (in/out privileges)
Pet deposit: MXN 2000 per stay
Pet fee: MXN 1400 per pet (varies based on length of stay) plus a one-off MXN550 cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Frequently asked questions
Does Hard Rock Hotel Guadalajara have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.
How much does it cost to stay at Hard Rock Hotel Guadalajara?
As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 19 Oct 2026 start from £120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hard Rock Hotel Guadalajara pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1400 per pet, per night. A cleaning fee of MXN 550 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hard Rock Hotel Guadalajara?
Self-parking is free at this property.
What time is check-in at Hard Rock Hotel Guadalajara?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM to 3:00 PM for a fee.
What time is check-out at Hard Rock Hotel Guadalajara?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.
Where is Hard Rock Hotel Guadalajara located?
Situated in Zapopan, this luxury hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara and World Trade Center. University of Guadalajara Assembly Hall and Hospicio Cabanas are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hard Rock Hotel Guadalajara Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hard rock hotel Guadalajara was a great place to stay if you are looking for a hotel in a quiet area that also has amazing staff to help you with any questions that you may have.
This hotel was the best!!! The staff were always resourceful and their hospitality was above all the best.
Stayed 2 nights in May 2026
Verified review
8/10 Good
Rogelio
6 Oct 2026
Liked: Cleanliness, staff & service, amenities
Rooms were clean, facilities are good and location is great! Service is wonderful.
However, the beds can definitely be more comfortable and the facilities need to be kept up regarding maintenance. I stayed here over a year ago and you can see that there is a lot of wear in the carpets, wallpaper, walls, floors and elevators. A hotel of this stature needs to emphasize on maintenance to keep it in good condition.
I really like everything from the hotel, specially the staff they are super friendly and helpful. The staff from the bar very attentive. They always have entertainment.
The staff was very helpful, we had a great time staying at the Hard Rock hotel and I would recommend it.
Things that can be better, the room could be updated, specifically the carpet and furniture inside. We also had trouble with the motion lighting sensors, I had to disconnect the power to the lights under the bed.
Room service was very convenient and came up promptly.
All of the staff at the Hard Rock Guadalajara were polite and friendly. The food at the restaurant was delicious and the housekeepers were amazing. I felt very safe at the hotel.
Bathroom sink wasn’t working, toiled water was real brown. Staff is great. Love this property but it needs some love. Wallpaper in rooms is sadly falling off the walls.