Ratings based on 1,078 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Trinidad

Very relaxing

Posted 19-Aug-2017
We had an awesome time at the hotel. Breakfast was delicious. The All Inclusive is a great deal. I will recommend anyone to take the all inclusive package. The food overall was excellent. We just loved all the drinks. Tried some of the cocktails without alcohol. The staff is very friendly and accommodating. Everything was just perfect.
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Nice hotel. Walking distance to the beach & mall..

Posted 13-Aug-2017
Pros: The staff were kind, friendly and courteous..
Cons: The hotel restaurant should have a better selection for vegetarians & a microwave. Also the room need better mattress/blanket.
Location: The location was perfect. The beach, mall and restaurants were walking distance.
I enjoyed my stay at Coco Palm and would recommend it to friends and family.
4 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Ideal Location

Posted 12-Jul-2017
I often stay at Coco Palm because it is perfectly located. The staff is amazing as well. The swim up rooms and suites seem to be in better condition than the standard rooms. The downside for me is that there are no kitchens in any of the rooms, and I would prefer to do my own cooking. Overall I love Coco Palm!
Comment from Hotel Management
15-Jul-2017 by Cookie, Hotel Management
Thank you for the lovely compliments shared Lisa. We apologize for not being able to facilitate your request for a kitchens in the room as we do not have those features at the hotel. We trust that you will continue to patronize us in for future accommodation needs.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and a great location.

Posted 02-Jul-2017
Location: Banks, malls, taxis, tour bookings, bars and restaurants were right on the street outside of the hotel.
The hotel and rooms looked just as in the pictures, no surprises. The rooms were very clean and neat and were cleaned daily. The pool area was very nice and suitable for both children and adults, large enough that multiple guests could use without feeling uncomfortable. The breakfast was great, a mix of traditional (pancakes etc.) and local foods with many options. Staying and Coco Palm Hotel made my trip even better.
Comment from Hotel Management
03-Jul-2017 by Sandy , Hotel Management
Thank you for staying at Coco Palm and for your glowing review. We look forward to welcoming you to Coco Palm in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beach is not on the facility

Posted 01-Jul-2017
Pros: Food
Cons: Make it all inclusive
Location: Nice location. Surrounded by stores, malls, variety of restaurants, etc
Hotel staff is so great. Carlene(don't know her last name) is the best hotel staff that I dealt with throughout my traveling. Superb customer service
Comment from Hotel Management
03-Jul-2017 by Sandy , Hotel Management
Thank you for choosing Coco Palm. We hope to accommodate you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel walking distance to the shopping area

Posted 28-Jun-2017
My experience was very nice, it really takes much to upset me. The front desk and restaurant staff was AWESOME.
Comment from Hotel Management
29-Jun-2017 by Diana, Hotel Management
Thank you for your response
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, friendly staff, near the beach

Posted 26-Jun-2017
Great hotel. Staff are very helpful and welcoming. 5 minutes from the beach and shopping mall. Room was very clean with good facilities (e.g. tea making facilities, A.C, satellite T.V, fridge) Two restraurants on site serving a variety of food and a big pool! Would definately recommend. Only have 4/5 because some items were not replenished by housekeeping on occasion e.g. tea bags, toilet roll although staff were more than happy to provide when asked.
Comment from Hotel Management
29-Jun-2017 by Diana, Hotel Management
Thank you for your response, will address the housekeeping issues
4 out of 5
Recommended
for Everyone
by A verified traveller from St. Lucia

Clean rooms, friendly staff

Posted 25-Jun-2017
Nice boutique resort in close proximity to malls, restaurants, beach etc. Most impressed with the clean rooms, friendly and efficient staff.
Comment from Hotel Management
29-Jun-2017 by Diana, Hotel Management
Thank you for your response and choosing Coco Resorts
4 out of 5
Recommended
for Everyone
by A verified traveller from J, Utah

Nice hotel close the beach, shopping, and food.

Posted 03-May-2017
We had a great experience here. The grounds were very nicely kept. Breakfast was delicious every morning. Loved the location and the staff was very friendly and accommodating. I would recommend this hotel to anyone.
Comment from Hotel Management
13-May-2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
by Iguehi

Coco Palm- Lovely hotel in the heart of town

Posted 01-May-2017 on Hotels
Our entire experience at Coco Palm Hotel was lovely. The staff was great. They were very helpful and extremely courteous. The grounds were nice and well kept. Also, the breakfast was delicious. I'd definitely stay here again or would recommend that others check it out as well.
Comment from Hotel Management
29-Jun-2017
Thank you for your response