This is the 3rd time I've stayed at Hotel Ciputra and I'm always impressed by the friendly and helpful staff. An example is when Malaysian airlines lost my bag...it arrived after the midnight, and the staff kindly had it delivered to my room at sunrise.
The breakfast is also impressive...not just a great range of food with many Indonesian treats like Lontong Sayur, Opor Ayam, Rendang and Bakso Mie...but also Western favourites like fruit compotes, croissants, cheeses and cereals. The food is displayed very attractively and everything is neat and clean.
The swimming pool is well-maintained and there are Balinese-style pavilions in which one can rest, read and relax...all in the heart of Jakarta...but it feels like you are at a beach resort.
The Mal Ciputra is connected to Hotel Ciputra which means that shopping is available next door...very convenient!
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