Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
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Reviews of Hotel & Resort de Zeven Heuvelen

3 out of 5
Hotel & Resort de Zeven Heuvelen
Cranenburgsestraat 23B, Groesbeek

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 79 reviews" "
Rating 8 - Good. 38 out of 79 reviews" "
Rating 6 - Okay. 17 out of 79 reviews" "
Rating 4 - Poor. 5 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

H.D., Michigan, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No air-conditioning and hot weather made the heat in the apartment unbearable. It fluctuated between 29 and 31 degrees Celsius according to the thermostat (even with two fans running), but it felt hotter. The room was dusty and could have been cleaner. The spiral staircase to the loft was extremely steep and flimsy. One of the steps was broken and a heavier person could easily fall through. I pointed this out but it was never fixed during our stay. The room only has one key and cannot be unlocked without a key from the inside. One time I left the room and locked the door behind me, not realizing that my family left in the room would not be able to unlock the door in case of a fire. How did this hotel pass a safety inspection? On the positive side, the exercise room DOES have air-conditioning and pool is nice, and the people were friendly.
Stayed 5 nights in Aug 2018
Response from de Zeven Heuvelen on 10 Aug 2018
Thank you for your review. We apologize that is was not all that expected.

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
The apart-hotel rooms a large and comfortable. Beds are comfortable. They then down the beds, change the towels, give you a new sponge, cloth, dishwasher tablet and bottle of washing liquid every day, but they don't sweep the floor, and they don't give you a broom, so we spend a lot of time keeping in the floor sweeping up. The hotel is convenient for Arnhem and Nijmegen. There's an amazing rough and ready adventure playground in Groesbeek (Aventurenbos Stekkenberg) for children.
Stayed 5 nights in Oct 2017
Response from de Zeven Heuvelen on 17 Nov 2017
Thank you for your review and feedback.

8/10 Good

Angelo, Curacao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
In Julky 2017 i stayed at this hotel for the second time. Very roomy apartments, with a kitchenette and a sitting area. We even had two balconies to sit. Price was very affordable. The hotel is not staffed around the clock, the lobby closes at 10 PM and the back entrance is not well lit so it can be a bit scary. Also, late night entrance means taking one floght of stairs which can be cumbersome if you shopped a lot. But the staff was friendly, the kitchenette is fully equied and allows you to have a nice self-cooked breakfast in your room. You can also have breakfast downstairs if you don't feel like cooking. Impressive gym with inside pool make this hotel one of the best places to stay if you are in or around Nijmegen/Groesbeek area. Top.
Stayed 10 nights in Jul 2017
Response from de zeven heuvelen on 25 Aug 2017
Hello Angelo, Thank you for your review and feedback. Maybe we can welcome you in the future for a third time.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
This was absolutely awesome
Response from Michael on 26 Jul 2016
Thank your for your review!

8/10 Good

Diane, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surroundings and location. Nice rooms.
It was what was available at the time but I was pleased with the experience.
Response from de Zeven Heuvelen on 24 Jun 2016
Thank you for your feedback.

8/10 Good

Michael, Adelaide

Liked: Staff & service, room comfort
had a overnight stay, was close to very nice BBQ restaurant. loved the pool area but would have been nice if it had been open a little later. good breakfast selection
Response from de Zeven Heuvelen on 3 Jun 2016
Thank you for your feedback.

2/10 Terrible

Jay, Upminster

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No access after 10pm and dangerous
This was a 2 star at best, the only reason it has more stars is it has a pool and bar. No food at hotel Room was rubbish with a dividing wooden pull across wall, that you were basically in the same room as the next door. When I came home at 10pm the doors were locked and I was walking about for 20 mins trying to get in. Completely shut no security, bar or reception open. I had to walk around the back very dark to a dangerous Fire escape with holes in a metal floor to get in. Older people would struggle very badly getting over the trip hazards. Worst hotel ever. Stay somewhere else, others are local. Keith
Thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
Could not get in to the hotel when arrived after midnight. Lost money and was terribly inconvenienced.
Response from de Zeven Heuvelen on 26 Apr 2016
The opening times are listed in the booking and website. Sorry that you have experienced it differently.

8/10 Good

Ken, Bexleyheath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groesbeek
The hotel was above our expectations, the pool and other facilities were very good. The room we had contained a fridge, oven and hob, microwave, kettle and dishwasher. The beds were very comforfable and the shower was great. It was just under 10-minutes to walk to the town centre where there were a few shops, restaurants and supermarkets. Car parking was plentiful and it was very peaceful. The reception staff were very helpful.
Response from General Manager on 14 Sept 2016
Thank you for your review.

10/10 Excellent

Bruce, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in.
A little different kind of hotel, very health oriented. A very nice room along with a separate bedroom (little cramped) and a nice bath room. Very comfortable for our stay.

8/10 Good

Bruce, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seven Hills
Kind of a different hotel. Very much health oriented. A very well equipped fitness center just off the lobby. Breakfast was available if you ordered before hand. Thought it was a little pricey at 10 Euros per person. The room was nice had a kitchenette complete with dishwasher. The bedroom was a little cramped with a wardrobe in the corner. Bathroom was good.

4/10 Poor

Tony, UK

Disliked: Room comfort
Disappointing
Great if you want a fitness centre but not really a hotel. No food in the evening, cannot charge drinks to your room, things they advertise are not available.

10/10 Excellent

Mark, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
The staff were really helpful. The facilities for fitness were excellent and really relaxing. The studio apartment was almost too big for my one night stay but very well equipped. The initial downside of no on site restaurant was compensated by the ten minute walk into the town where there was a great choice. Breakfast was good too. I would certainly recommend this hotel and will be staying there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Business, wellness & fitness
Nice place for some fitness and wellness after a lot of meetings. Staff is very helpful, and the resort feels new and fairly modern. The village is not the most exciting, though it seems to be a lot of museums/memorials around.

10/10 Excellent

boilerbill, Dunstable

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bridge too far country
The hotel was excellent in all respects. Whilst the locals seemed to be bewildered by English coming to visit such a flat place, there was quite a bit of interest in the Dutch version of Beamish nearby.

8/10 Good

Lynn, Toronto

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel served it's purpose. Was close to the spots we wanted to see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay!

8/10 Good

Moore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good price

6/10 Okay

Pat, Buffalo, NY

Disliked: Property conditions & facilities, room comfort
Family friendly, though not top notch
Our stay was during what is called a heat wave in the Netherlands, 90 (F). The hotel has no AC at all, and the windows didn't open either... only a patio door, which didn't allow for any air flow. Our room has a split level, the second level was even more unbearable. We all slept in 5 minute intervals, and the kids slept on the floor to be cooler. I understand the hotel doesn't control the weather, but be aware that there are no provisions to deal with hot weather. On a safety note, I do have quite some concerns. I did not see any sprinklers inside our room, to evacuate the room we stayed in without sprinklers, would be tricky at best. Especially the loft area of our room would be a serious safety concern. With only a narrow, unstable spiraling staircase, the loft is a serious safety concern for smaller kids. My kids are pre-teens, yet I still had to assist them to go up and down to avoid serious falls. A stay with a toddler would not be safe in the room we stayed in. The reception desk closes at night, you cannot reach anyone. Forget about things like wake-up calls, or the maintenance department. The fitness area and indoor swimming pool also closed at 9 pm, with all hotel staff apparently going home for the night. On positive notes, the breakfast that is included is quite nice, typical Dutch style with luncheon meats, sliced cheese, nice rolls, etc. Also, the town of Groesbeek is quite nice and quite; a typical rural small town, located close to beautiful nature areas.

8/10 Good

Leo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Was een ok hotel. Wel wat tijd voor renovatie
Stayed 1 night in Sep 2022
Response from Hotel De Zeven Heuvelen on 15 Sept 2022
Beste Leo, Hartelijk dank voor uw review.Met vriendelijke groet,Hotel De Zeven Heuvelen

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Prima ligging in mooie omgeving. Minpunt zijn de smalle bedden en de douche die na 10 minuten pas warm water geeft.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Eenvoudige kamer met klein balkon. Klein keukentje. Niet echt een meerwaarde. Stoeltjes op het balkon zijn erg verwaarloost. Personeel is vriendelijk. Veel faciliteiten sport zwembad sauna etc.
Stayed 1 night in Jun 2021

6/10 Okay

Michiel

Travelled with family
Stayed 2 nights in Mar 2021

8/10 Good

Anjo

Liked: Cleanliness, staff & service
Keurig!
Combinatie met sport zwemmen ed voor mij ideaal. Kamer is netjes maar veroudert. Geen probleem voor mij. Maar t kan beter. Service van ontvangst dame / sleutelontvangst en uitleg over waar de restaurants ed zitten.. Top! Ontbijt was ook keurig. Personeel top! Leuke lokatie en genoeg parkeerplaatsen!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2019

6/10 Okay

Timo

Liked: Property conditions & facilities, room comfort
Tja
Hotels oké, niet slecht maar zeker niet bijzonder. Er bleek kauwgom op 1 van de handdoeken te zitten. Na dit aangegeven te hebben werd ons een nieuwe beloofd. Volgende morgen zelf nog achter aan moeten gaan helaas. Het zwembad en de fitness waten prima.
Stayed 1 night in Jun 2019

8/10 Good

R.P

Liked: Staff & service, room comfort
Good swimming pool and sauna
Good sauna + swimming pool. Most guests are Polish / German construction workers. No real atmosphere in the bar.
Stayed 5 nights in Sep 2018
Response from Front Office on 26 Oct 2018
Thank you for your review. Our guests are also many tourists from other countries and also guests from the Netherlands. In the short future we are going to remodel our bar, so we hope we can welcome you again. With Kind Regards,

8/10 Good

Frederik, Aalsmeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groesbeek voor het bevrijdingsmuseum kleve Nijmege
Mooi resort met sauna ,stoombad,fitnesruimte. , zwembad verwarmt binnen
Stayed 1 night in Sep 2018
Response from Front Office Manager on 24 Sept 2018
Hartelijk dank voor deze mooie score!

8/10 Good

Martijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from de Zeven Heuvelen on 16 Aug 2018
Bedankt voor de score.

6/10 Okay

Mariëlle, De Bilt

Liked: Staff & service
Disliked: Room comfort
Aardig hotel, vriendelijk personeel, update nodig
Zeer vriendelijke ontvangst door het personeel, kamer werd elke dag onder handen genomen, we hadden koffie en thee, en twee balkons, maar de kamer is gedateerd, de koelkast sloot niet goed, de wanden van de douche niet echt schoon, het douchewater liep niet goed weg en het was gehorig (wij hadden een kamer met een tussenwand met waarschijnlijk een doorlopende laminaatvloer naar de naastgelegen kamer, zodat het leek alsof er soms iemand in onze kamer was). We hadden wel een lekker zitje in de kamer met tv. Het echte nadeel lag voor ons in de verduistering van de kamer. Wij hadden een kamer met een puntdak met ramen tot in de nok (3e verdieping). De gordijnen liepen niet door tot in de nok, zodat verduistering nauwelijks mogelijk was.
Stayed 3 nights in Jun 2018
Response from de Zeven Heuvelen on 15 Jul 2018
Hartelijk dank voor de goede review met bijbehorende feedback.

10/10 Excellent

Dewperkash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schoon en fantastisch personeel
Bijzonder vriendelijk personeel. Er was een misverstand over de betaling. Fantastische service! Toppie !! Kamer 219 super schoon en groot!
Response from de Zeven Heuvelen on 28 Apr 2017
Bedankt voor uw mooie review.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooi hotel, mooie kamers
mooi hotel, rustgevend
Response from de Zeven Heuvelen on 17 Mar 2017
Bedankt voor de mooie review score!

6/10 Okay

Verified traveller

Genoeg te doen in de omgeving.
Ietwat gedateerd hotel maar prima uitvalsbasis voor activiteiten. Faciliteiten bij het hotel zijn prima dus sport en badkleding zeker meenemen.
Response from de Zeven Heuvelen on 3 Mar 2017
Bedankt voor de review. Dit jaar worden onze meubels in de kamers vervangen.

6/10 Okay

dilani, gassel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Not worth the money spend
Personel is OK nice check in was fine. Rooms are OK there was ductape keeping the lamp together, microwave was not working and the walls are paper thin you can hear everything the neighbour is doing.. Beds are two singles and they will not stay together Bathroom has heated floor which is awesome Had better...
Response from de Zeven Heuvelen on 18 Jan 2017
Thank you for your review and feedback.

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Kort maar aangenaam verblijf
Hotel beschikt over een uigebreide fitness en kamers zijn ruim uitgerust. Onbijt was beperkt maar al het noodzakelijke was aanwezig.
Response from General Manager on 23 Dec 2016
Bedankt voor uw review betreffende uw verblijf binnen ons hotel.

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, spacey
Very peaceful location. Great facility with spa and exercise options. Room were very clean and had nice layout.
Response from General Manager on 1 Nov 2016
Thank you for the great score!

4/10 Poor

Ralf, Augsburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nicht zufriedenstellend,
Das Hotel ist in die Jahre gekommen. Als ich es gebucht habe bin ich voneinem Hotel ausgegangen. Aber irgendwie ist es mehr ein Anlaufpunkt für Einheimische weil es ein Sportstudio und Schwimmbad dabei hat. Die Zimmer sind zwar mit Küche ausgestattet und mit 5 Betten ausgerüstet. Es gab auch einen Fernseher, aber so in ein Eck untergebracht, dass es nur begrenztes Sichtfeld gibt. Es ist wohl mehr ein Zimmer für mehere Personen. Ich habe ein Einzelzimmer gebucht. Der Laminat ar nicht sauber und mit vielen Macken. Die Wände leicht vergilbt. Auf dem Balkon stand ein voller Aschenbecher obwohl es ein Nichtraucherhotel ist. Die Heizung läuft nur 2 Stunden und schaltet sich dann ab, Super im Winter. Es ist irgenwie alles alt und verramscht. Der Wasserkocher total versift, der Duschkopf verkalkt und der Hammer ich musste abends und am nächsten morgen kalt duschen. Das geht gar nicht. Das Zimmer hat mit Frühstück 31 Euro mehr gekostet. Als ich um halb acht zum Frühstück kam war ich echt entäuscht. Die Möber waren unbequem die Tische zu klein. Wenn ich mir vorstelle, dass da eine Familie zusammen frühstücken möchte, das geht nicht. Dann war wohl eine Wasserleitung undicht. Die abgehängte Decke sog sich wohl mit Wasser voll und die Deckenplatten weichten auf und fielen auf dem Boden direkt vor dem Frühstücksbuffet, dann stand da noch ein Eimer der das tropfende Wasser auffing. Keiner der Angestellten war wenigstens fähig die herausgebrochenen Teile die auf dem Boden lagen wegzuräumen.
Das Frühstücksbuffet
Response from de Zeven Heuvelen on 1 Nov 2016
Thank you for the review.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Kamers zijn wel aan renovatie toe, erg gehorig .keuken nietverg schoon afzuigkap defect en vies
Response from de Zeven Heuvelen on 3 Nov 2016
Hartelijk dank voor uw review en feedback.

8/10 Good

Carina

Liked: Cleanliness, staff & service
Nice area and friendly staff
Nice area and friendly staff.
Response from General Manager on 4 Oct 2016
Thank you for you review.

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt ophold og venligt personale
Response from General Manager on 9 Sept 2016
Thank you for the review.

8/10 Good

maria anoa, Palma de mallorca

Liked: Cleanliness, property conditions & facilities, room comfort
Perdieron nuestra reserva. Un 10 a hoteles.com por lo rápido y bien que lo solucionaron
Response from General Manager on 9 Sept 2016
Thank you for your review.

2/10 Terrible

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waarom niet in een keer goed?
Het is niet leuk dat je een de sleutel krijgt van een standaard kamer als. je een superieur kamer hebt geboekt. Nadat we hierover geklaagd hebben wordt er zogenaamd een upgrade aangeboden. Weer sjouwen met je koffer is geen goed begin. Daarnaast vonden we het ontbijtbuffet karig.
Response from Michael on 26 Jul 2016
Bedankt voor uw review.

8/10 Good

Gunnar, Iceland

Liked: Cleanliness, staff & service
Healthy stay
Nice Hotel in quiet area. Excellent sport facilities.
Response from Michael on 26 Mar 2016
Thank you for this review

8/10 Good

Not Provided, Heidelberg

Liked: Staff & service, property conditions & facilities
Jederzeit wieder
Wir haben uns sehr wohl gefuellt. Das Hotel liegt in einer ruhigen Gegend. Man hat alles was man braucht in der Nähe. Nur die Wànde sind dünn.
Response from Michael on 26 Mar 2016
Danke für diesen Beitrag.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed hotel ,vriendelijk personeel ,goet ontbijt en alles netjes verzorgd
Response from de Zeven Heuvelen on 11 Dec 2015
Bedankt voor uw review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Michael on 26 Dec 2015
Thank you for this high score!

8/10 Good

Dennis

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Response from General Manager on 14 Sept 2016
Thank you for the score.

10/10 Excellent

Åsa, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
A very nice apartment hotel with pool in the pretty little town of Groesbeek. I enjoyed the gym and the kids loved the pool! There was a sleeping loft in the apartment, which was a huge success with the kids as well!

8/10 Good

Lauret

Liked: Cleanliness, property conditions & facilities, room comfort
prima hotel, complete kamers (met keuken en inventaris), mooie omgeving en heerlijk zwembad + grote fitnessruimte

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Beter dan veel B&Bs.
Handig, dicht bij werk.