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Reviews of New York Hotel

2 out of 5
New York Hotel
36, Ionos Dragoumi St, Rhodes

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 11 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kayla Lopes

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
breakfast is very minimal. bread rolls with jam, and a couple slices of ham and cheese between 2
Stayed 6 nights in Sep 2023
Response from The New York Hotel Team on 24 Nov 2023
Dear Customers,Thank you for staying in our hotel. We offer a continental breakfast and anything additional that a customer might need, can be discussed with our reception team. Looking forward to welcome you again

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect option
Easy to arrive to the place and really nice
Stayed 2 nights in Oct 2023
Response from The New York Hotel Team on 3 Nov 2023
Dear Guests,Thank you for staying in our hotel and taking the time to rate it. Looking forward to welcome you again

10/10 Excellent

Raymond

Stayed 1 night in May 2023
Response from The New York hotel on 29 May 2023
Dear Guests,Thank you so much for staying in our hotel.We will be gald to welcome you again

2/10 Terrible

Tania

Stayed 3 nights in Oct 2022

2/10 Terrible

Shirley

Travelled with family
Disliked: Staff & service, amenities
Our booking was confirmed and paid for, when we arrived the manager said we could not leave our bags and if we did he would not be responsible although it clearly states baggage storage available. On returning at 3pm to book in we were asked how long we were staying for and said we had booked for one night. The manager then told us our booking had been changed to another hotel by Expedia which was untrue as we checked with Expedia. He told us we were booking into another hotel '5 minutes away' no apology or explanation. When we arrived at the Africa Hotel the manager said our booking had been made the previous night. Why were we not informed, why didn't the manager notify us on the morning we arrived and why not give a truthful reason for our move? The staff at the Africa Hotel were very welcoming and apologetic although it was not their fault, however the room was very small and basic and not one we would have chosen. Previous reviews has stated that the staff at the New York were friendly and helpful and this was far from the truth in our case
Stayed 1 night in Oct 2022
Response from The New York Hotel Team on 13 Oct 2022
Dear Guests,Unfrotunately we had an unexpected damage at the hotel the last days and we tried till last minute to fix it. This is the reason we protected your reservation to another hotel just the day before. We really apologise for any inconvenience we might have caused you for your 1 night stay. We will be glad to welcome you next time you visit Rhodes and we are sure you will have a pleasant stay in our hotel.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic hotel, great location with very thoughtful owners makes it more valuable. The owner was kind, gave helpful recommendations, and attentive.
Stayed 5 nights in May 2022
Response from The New York Team on 10 Jun 2022
Dear Customers, Thank you for staying in our hotel. We are glad you had a pleasant stay and we hope to see you again.

10/10 Excellent

LAURENTIU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Rhodes! Central, close to everything, clean. The staff is very welcoming and warm. Thank you!
Stayed 3 nights in Sep 2021
Response from The New York Hotel on 16 Sept 2021
Dear Guests, Thank you for your kind comments and we are looking forward to welcome you again

10/10 Excellent

NIKOLAOS ZAFEIRAKIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice time at New York hotel. The rooms were recently fully renovated and they look beautiful. The place has overall a pleasant modern design. Best part of the stay was the helpfulness of Sakis at the reception. He gave us top tips for our journey.
Stayed 3 nights in Aug 2021
Response from The New York Team on 18 Aug 2021
Dear Customers, Thank you for staying in our hotel and your kind comments. We are looking forward to welcome you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located close to the main bus station and you walk just 5 min to the nearest beach.Lovely people and very helpful with everything.
Stayed 7 nights in Aug 2021
Response from The New York Team on 13 Aug 2021
Dear Customers, We are glad you enjoyed your stay in our hotel. We are looking forward to welcome you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New York hotel was just perfect! Very nice welcoming owners Good relaxing atmosphere Fresh clean room New big bathroom Great beds Balcony fine This was my second stay at the hotel, I would highly recommend it to everyone! Will return in September!
Stayed 7 nights in Jun 2021
Response from The New York Team on 5 Jul 2021
Dear Customers, Thank you for choosing our hotel again. It is nice to hear that you had a plesant stay once time and we hope to see you again soon.

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhodes town stop over
Fell upon this excellent hotel by chance for a one night stop over in Rhodes town. The host was very friendly and couldn’t do enough for you. Under Covid restrictions this was managed perfectly despite limited staff and hotel opening. Would recommend a visit!
Stayed 1 night in Aug 2020
Response from The New York Team on 29 Oct 2020
Dear Guests, Thank you for choosing our property for your stay and we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the hotel it is close to everything. The hotel is located in a good area. The staff are very helpful. The room itself was fine clean and the breakfast was ok it's simple but ok. There is nothing I could say negative about it I would definitely go back and recommend it. I was there for 2 night
Stayed 2 nights in Oct 2019
Response from The New York Team on 19 Oct 2019
Dear Guests, Thank you for your kind comments and we are looking forward to welcome you again.

4/10 Poor

Jake

Disliked: Property conditions & facilities, room comfort
Poor
I stayed here for 2 weeks in September /October, and the hotel was very basic. I was in Room 206, I did not have a balcony, it was a very small room with 2 single beds which were like a wallpaper paste board! Breakfast was poor too, and I only went down 2or 3 times for it.
Stayed 14 nights in Sep 2019
Response from The New York Team on 14 Oct 2019
Dear Customers, Thank you for taking the time to review our property. Your comments are very important to us as they help us improve our services. But it is very pity you did not inform us during your stay about anything made you uncomfortable. Even thought the exact size and set up of the room is mentioned in our decription, we could have offer you another room. And as it is clearly written that the breakfast included on prices is continental, but still we could have discussed this too. For sure, a solution could be found. We are looking forward to welcome you again and we hope the next time you will give us the opportunity to make your stay pleasant.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was new, and clean. No complaints about it at all. The breakfast could be so much better, if there were just a little more selection. It was very basic. The service was not the best. My husband had to ask three different times, from three different people before he was able to get an extra pillow.
Stayed 2 nights in Sep 2019
Response from The New York Team on 8 Oct 2019
Dear Customers, Thank you for taking the time to review our property. All comments are well noted and help us to improve our services. We are looking forward to welcome you again.

10/10 Excellent

Michawl, Rhodes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Staff’s welcomes this beautiful place. Our room was very clean and comfortable. Definitely we will be back! And great location
Stayed 1 night in Sep 2019
Response from The New York Team on 30 Sept 2019
Dear Customers. Thank you for choosing our hotel for your stay and taking the time to review it. We are glad you had an enjoyable stay and we hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
When we arrived we were taken to a different hotel. They said the air conditioning wasn't working.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Right in the centre of town and 5/10 minutes walk from most parts of the town. The staff are all very friendly and helpful. The room was quite basic but clean and has everything you need. The breakfast was just some breads and a cereal so not much variety. Overall a good hotel for the price.
Stayed 4 nights in Aug 2019
Response from The New York Team on 24 Aug 2019
Dear Customers, We are glad to hear that you had such a pleasant stay and we hope to see you again soon

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not as expected.
Negatives - Quite disappointing. Rooms are not like the photos. Old furniture. Rooms are not cleaned daily. Our room was cleaned with change of towels on our fourth day. Cleaner took away the air conditioning remote because we left it on throughout the day whilst we were out. She also kept the balcony sliding door open. The shower cubicle has only half glass so our bathroom had puddles daily after showering. All hairdryers were out of service. No amenities. Some plugs were not working so charging all our gadgets wasn't simple. Our door had a dodgy lock. Poor breakfast. Positives - Good location. Friendly staff who tried to accommodate us as much as possible. Modern bathroom and strong toilet flush. Comfortable beds. Great WiFi strength. The rooms are air-conditioned. Lift service for those staying on upper floors.
Stayed 5 nights in Aug 2019
Response from The New York Team on 8 Oct 2019
Dear Customers, Thank you for giving us the opportunity to recheck our description. Your comments are really strange and i am afraid you had somehow wrong details for our hotel. We are glad to see that all details & the photos we have loaded in Expedia are correct. It seems that you expected to have some services that we do not mention at all in our description like the hotel amenities. Anyway all customer's comments are well noted anyway and help us to improve our services but it is really pity you did not report any of these issues while you were in the hotel, so we can check together the description you had. We will be very glad to welcome you again having the correct details.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from The New York Team on 22 Jun 2019
Dear Customers thank you for taking the time to review our property and we hope to see you again soon

4/10 Poor

Anne

Disliked: Staff & service, amenities, property conditions & facilities
I dont like: No Wi-Fi um hotel; Poor service. I like: toilette, price and location.
Stayed 1 night in May 2019
Response from The New York Team on 6 Jun 2019
Dear Customer, Thanks you for taking the time to review our property. All comments help us to evolve and upgrade our services in order to meet our visitor’s expectations. We hope to see you again soon

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, very good value Rubbish needs empty daily , fix the hairdryer wiring
Stayed 3 nights in May 2019
Response from The New York Team on 3 Jun 2019
Dear Guests, Thank you for taking the time to review our property. We are looking forward to welcome you again

8/10 Good

Driton

Liked: Cleanliness
Stayed 7 nights in Sep 2023
Response from The New York Hotel Team on 29 Nov 2023
Dear Guests,Thank you for staying in our hotel and taking the time to rate it. We will be glad to welcome you again

6/10 Okay

Angelo

Liked: Staff & service
Disliked: Cleanliness
Ottima posizione. Pulizia della camera scarsa, il ricambio lenzuola e asciugamani ogni tre giorni. Non è stato il mio caso, ma controllare bene in fase di prenotazione online se l'aria condizionata è inclusa nel prezzo oppure è a pagamento. Se così fosse vi sono altre sistemazioni nei dintorni a prezzi simili.
Stayed 9 nights in Sep 2023
Response from The New York Hotel Team on 16 Oct 2023
Dear Guests,Thank you for staying in our hotel and giving us the opportuity to recheck our description. As very clearly mentioned, the A/C is offered on local charge. Also the frequency fo the cleaning/towel & bed linen change is mentioned too. So, actually all customers are very well informed before making their reservation. Looking forward to welcome you again

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from The New York Hotel Team on 29 May 2023
Dear Guests,Thank you so much for staying in our hotel.We will be gald to welcome you again

6/10 Okay

Mika

Disliked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
disponibilità, rapporto qualità/prezzo, presenza cassetta sicurezza a richiesta, posizione ideale.
Stayed 7 nights in Sep 2022
Response from The Cook's Club Ialysos Team on 8 Oct 2022
Dear Customers,Thank you for staying in our hotel and your kind comments. Looking forward to welcome you again

6/10 Okay

Giulio, Roma

Travelled with partner
Disliked: Cleanliness
in una settimana cambio asciugamani 1 volta
Stayed 7 nights in Sep 2022
Response from The New York Team on 21 Sept 2022
Dear Customers,Thank you for staying in our hotel. The only reason that we might not change the towels is that the room is occupied and we are not allowed to get in. Our reception is available 24hrs and all customers are welcome to ask anything they wish. So, it would be so easy, just to inform us about this. We will be glad to welcome you again

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hyvä sijainti. Siisti **hotelli. Aamupala todella pelkistetty, ei sisältänyt vihanneksia /hedelmiä, kananmunia missään muodossa, jogurttia tms. Ainostaan sämpylää ja croissantteja, samaa juustoa ja leikkelettä koko viikko sekä kahviautomaatti, josta sai rusehtavaa teevettä. Jos kaipaat runsasta aamiaista, en suosittelisi tätä hotellia, muutoin kyllä.
Stayed 6 nights in Sep 2022
Response from The New York Team on 17 Sept 2022
Dear Customers,Thank you for staying in our hotel. We provide continental breakfast as we have mentioned in all websites but we will double check the descriptions and see if there are errors to be corrected. We will be glad to welcome you again

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
Siisti hotelli budjettimatkalle
Ihan siisti, viime vuosina remontoitu 2* hotelli. Omassa huoneessani ei ollut parveketta ja se oli ainoa mitä kaipasin. Huone oli yksinkertaisesti sisustettu, sänky oli erinomainen nukkua ja ilmastointi pelasi niinkuin kuuluu. Wc/suihku oli tämänluokituksen hotelliin siisti. Aamupala oli yksinkertainen mutta toimiva. Koko henkilökunta oli ystävällisiä ja avuliaita. Hotellin sijainti oli hyvä ja ulkoa kuului öisin vain vähän ääniä. Tätä hotellia voin suositella budjettimatkalle.
Stayed 5 nights in Jul 2022
Response from The New York Team on 8 Aug 2022
Dear Customers, Thank you for staying in our hotel and taking the time to share your experience. Looking forward to welcome you again

8/10 Good

Pasi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisti perus hotelli hyvällä sijainnilla. Ystävällinen henkilökunta.
Stayed 7 nights in Jul 2022
Response from The New York Team on 18 Jul 2022
Dear Customers, Thank you very much for staying in our hotel and we hope to see you again soon

10/10 Excellent

Anderson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel im Herzen von Rhodos. Sehr netter freundlicher besitzer, Umweltfreundlichkeit wird hier gross geschrieben. Tolle Lage, schöner Balkon, nähe Ellie Strand. Hier braucht man kein Mietwagen. Wir kommen wieder
Stayed 2 nights in Jun 2022
Response from The New York Team on 2 Jul 2022
Dear Customers, Thank you for staying in our hotel and your kind comments. Looking forward to welcome you again

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel fijn hotel Hartelijk personeel Lokatie geweldig
Stayed 7 nights in Jun 2022
Response from The New York Team on 22 Jun 2022
Dear Customers, Thank you for chosing our hotel for your stay. Looking forward to welcome you again

10/10 Excellent

willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel parfait, l'accueil adorable !
Très agréablement surpris par l'hotel , très propre, extrêmement bien placé pour visiter la ville, et meme les iles. L'accueil de jour comme de nuit est très sympathique, le monsieur parle un français parfait et est vraiment de très bon conseil. La rapport qualité/prix est imbattable, les matelas sont neufs, comme la salle de bain. Il y a une petite terrasse sur la rue pour boire un verre ou petit-déjeuner. On peux laisser ses valises le jour du départ pour profiter de la ville avant son vol, On vous appelle un taxi sans problème . Vraiment une experience parfaite, je reviendrais certainement, merci encore !
Stayed 3 nights in Sep 2021
Response from The New York Team on 6 Oct 2021
Dear Guests, Thank you for staying in our hotel and your warm comments. We are looking forward welcoming you again.

10/10 Excellent

Zoumpatli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετικό ξενοδοχείο στο κέντρο καθαρό φιλικοί ιδιοκτήτες άμεσα να βοηθήσουν σε ότι χρειαστεί κανείς να πάτε σίγουρα κ άφοβα !!
Stayed 7 nights in Sep 2021
Response from The New York Team on 22 Sept 2021
Dear Customers, thank you for staying with us. We are looking forward to welcome yu again

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service
Hartelijke hotel eigenaar Fijne atmosfeer Alles relaxed en fijn Super schoon Lekker ontbijt Fijne kamer Top lokatie
Stayed 7 nights in Sep 2021
Response from The New York Team on 10 Sept 2021
Dear Guests, Thank you for staying in our hotel and your kind comments We hope to see you again soon

10/10 Excellent

SaskiaScholtens, Amsterdam Holland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just wonderful Really kind And welcoming hotel owners Lovely room: modern-clean-spacious just as on the pictures Big balcony and new beautiful bathroom Fantastic location Breakfast was fresh and tasted good We would Highly recommend this hotel The Corona rules were followed very strictly, which made us feel very safe
Stayed 7 nights in Sep 2020
Response from The New York Team on 11 Sept 2020
Dear Guests, Thank you for your chosing our hotel for your stay. We are gald you had an enjoyable stay and we hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel, nice staff, perfekt location.
Stayed 7 nights in Sep 2019
Response from The New York Team on 19 Oct 2019
Dear Customers, Thank you for choosing our hotel for your stay and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente e personale molto disponibile. Le stanze pulite ed ordinate. Il servizio colazione ben fornito, con una scelta di tipo continentale.
Stayed 4 nights in Sep 2019
Response from The New York Team on 26 Sept 2019
Dear Guests, Thank you for taking the time to review our property. Looking forward to welcome you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ottima posizione in centro il personale è molto disponibile e gentile la struttura è molto minimal è carina qualche aspetto potrebbe essere migliorato le pulizie vengono fatte ogni 3 giorni e le biancherie ogni 2 giorni colaZione un po’ scarsa
Stayed 7 nights in Sep 2019
Response from The New York Team on 2 Oct 2019
Dear Customers, Thank you for choosing our hotel for your stay. Your comments are well noted and we always do our best to evolve our services. Looking forward to welcome you again.

8/10 Good

Verified traveller

Stayed 11 nights in Aug 2019

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Bellissima esperienza, con la mia ragazza abbiamo soggiornato per 8 giorni in questo Hotel. Ottima posizione in pieno centro della Rodi (nuova), e a pochi minuti per raggiungere le mura della Rodi (vecchia). Moderno, pulito, e con diversi confort, la nostra camera si affacciava su strada, ed'era provvista di aria condizionata,wi-fi, frigorifero, tv, un tavolino con due sedie, e bagno. Colazione abbastanza semplice ed essenziale (non siamo rimasti a digiuno). Per finire proprietari sempre disponibili e pronti ad aiutare ad ogni richiesta.
Stayed 7 nights in Aug 2019
Response from The New York Team on 7 Sept 2019
Dear Customers, We are glad you had an enjoyable stay in our hotel and we are looking forward to welcome you again

8/10 Good

IOANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel ristrutturato abbastanza centrale. La pulizia se fatta, è fatta bene ma purtroppo in una settimana ce l'hanno pulita una sola volta a causa della tutela ambientale. Se si va in più donne si rischia di rimanere sommersi di capelli perché tolgono le cose nei cestini ma non passano aspirapolvere a meno che non sia il giorno di pulizia. Una pecca purtroppo la colazione, molto basic e scarsa. Se sei deve pagare a parte consiglio di farla fuori, se compresa nel prezzo ok. Personale gentile e disponibile, nel complesso buon rapporto qualità prezzo.
Stayed 7 nights in Aug 2019
Response from The New York Team on 26 Aug 2019
Dear Guests, Thank you for choosing our hotel for your stay and taking the time to review it. All comments are well noted and we will do our best to improve our services.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Centrale.Rinnovato di recente.colazione normale.mobilio stanze da rivedere.complessivamente accettabile.negativo pulizia e cambio ogni tre gioni.no tende oscuranti.
Stayed 7 nights in Aug 2019
Response from The New York Team on 23 Aug 2019
Dear Customers. Thank you very much for choosing our hotel for your stay and taking the time to review it. Your comments are well noted and we do our best to improve our services. We are looking forward to welcome you again

6/10 Okay

Verified traveller

Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019